A shipping clerk is part of a company's distribution team and is the individual who first interacts with merchandise that reaches a store. The shipping clerk helps direct truck drivers to the shipping bays of a store. After the truck is parked, an invoice must usually be signed by the shipping clerk to verify receipt of the shipment; the invoice must also be consulted to determine if the entirety of the truck's contents should be unloaded or only a portion. If only a portion of the contents are to be unloaded, the shipping clerk must pass this information along to team members to ensure that only the right merchandise is removed. The shipping clerk then works with team members to unpack the truck and move the new inventory into an initial storage space.
Once the inventory is in the initial storage space, an inventory is performed to ensure that the right products (in the right quantity) were delivered. Any deviations are noted, and a manager then indicate which merchandise must be placed in longer-term storage and which go on store shelves. Some of the team's shipping clerks begin opening packages and unpacking products to prepare them for stocking on shelves. Another storage clerk record that the shipment was received in the company's shipping software; they also note any deviations from the order or shipping invoice. Then, the shipping clerks place merchandise in long-term storage and start to stock the store’s shelves.
Shipping clerk positions may require a high school diploma or equivalent. Similar experience in shipping may be preferred.
Shipping Clerk Tasks
- Prepare invoices and required documentation for shipments.
- Package, label, post weights, and shipping charges and determine methods of shipment.
- Verify incoming shipments by comparing identifying information against bills of lading, invoices, orders, or other records.
- Receive goods and ensure they reach the appropriate location and are tracked in inventory.