Employers that have stockrooms and/or warehouses with goods to store, ship, and inventory are typical employers for shipping and receiving managers. These specialized managers oversee the operations related to the arrival, check-in, and storage of goods for sale or later use by a company. Additionally, they help ensure that when a company ships goods, that these shipments are accurate, on time, and performed efficiently. The shipping and receiving manager typically oversees a staff, as well as develops and/or helps enforce a company's policies for accurate intake of new shipments; this typically involves conducting inspections of arriving goods, noting their quantities, and ensuring they are stored properly.
The shipping and receiving manager also ensures that employees properly “pick” the correct goods for shipment from the storage facility, that the goods are properly packed, and that they are then shipped according to the customer's preference. Other tasks performed by this manager include training new employees in procedures and safety, performing hiring for their department, and performing routine inspections of procedures, equipment, and facilities to ensure employee safety and the integrity of the company's goods. The shipping and receiving manager also ensures that received and shipped goods are recorded accurately and that this information is properly provided to the correct department.
To work as a shipping and receiving manager, a high school diploma or equivalent is typically needed; some companies may require or prefer higher education due to the managerial nature of the job, although many employers give equal weight to practical experience with stock work and receiving. These managers typically work during the day, with some larger companies having shifts for evenings and overnights as well.
Shipping and Receiving Manager Tasks
Ensure a safe, hygienic, orderly work environment.
Verify paperwork and ensure appointments and deadlines are met.
Schedule staff and prioritize tasks to manage warehouse and resources.
Handle problems, stoppages, interruptions and other delays.