For many companies, the showroom is where large and high-priced items such as furniture, automobiles, computers, and exercise equipment are on display. Selling these items to potential customers requires both skilled salespeople and attractive presentation. The showroom manager is responsible for making sure the showroom operates in an efficient manner and that it attracts customers. To accomplish this, the sales manager takes control of the entire sales process. They keep track of sales performance, both as a whole and of individual salespeople, while setting sales goals based on analysis and prediction. These managers are often responsible for training salespeople and for ensuring that the salesroom is laid out well, clean, and welcoming to customers. Often, showroom managers also engage in performing sales and also address customers' concerns.
Success as a showroom manager hinges mostly on personality, as it takes a friendly, open, and charismatic individual to turn a reluctant shopper into a satisfied customer. Additionally, managing a showroom requires a strong ability to analyze sales data and make predictions for future sales. The showroom manager must be an organized, confident individual who can coordinate a sales team and make them work cohesively towards a single goal.
Educational requirements vary for showroom managers. While some employers do require applicants to possess a college degree, actual sales experience counts far more in most cases. Some employers may require experience both in sales and in a supervisory role.
Showroom Manager Tasks
Greet and inform customers about products and services.
Track and predict sales and product marketing.
Manage daily operations of showroom including facility maintenance, sales, administration, and receiving.
Receive, unload, and prepare stockroom and showroom merchandise.