A social or human service assistant works at a facility to help clients/patients achieve mental and emotional goals. They may work at a private facility or a government entity. When working in a governmental organization, the assistant often helps screen clients to determine whether or not they are eligible for certain services; they may also follow up with clients to make sure they continually meet eligibility requirements and are following their programs. Often, the assistant works under a social worker’s direction.
In some positions, the assistant helps develop programs to assist clients. Each client must be evaluated to determine their needs, so the social service assistant must maintain notes and evaluations on every patient. They also ensure that doctors' guidelines are being met and that communication occurs among different programs, doctors, and departments as needed to aid the patient’s development. The assistant must give input into whether or not a patient should be discharged from a program/facility and where the patient stands on this path.
An associate’s degree in social work or a related field is usually the minimum educational requirement for these jobs. Many social or human service assistant positions require experience in a similar setting as well. Social or human service assistants must be organized, patient, and caring, as working with patients, patients’ families, and the rest of the care team occurs daily. This is generally a full-time job that takes place indoors, although some travel may be required depending on the position.
Social / Human Service Assistant Tasks
Advise clients regarding appropriate services.
Maintain accurate documentation.
Monitor clients' treatment progress and assist in treatment adherence.