Most of the time, social services aides work for state or county government agencies such as the Department of Child Safety or Department of Family and Children Services. They usually work under the direct supervision of social services senior staff.
Social services aides provide assistance in the delivery of social services to individuals and families to resolve various human services issues. They work to investigate, protect, and provide intervention to neglected or abused children. They may also work with high-risk young adults who are under a juvenile court system's custody. Social services aides provide non-clinical crisis intervention services. They monitor comprehensive plans to place children or youth in community homes or foster homes. They sometimes must testify in court for preliminary hearings or actual court proceedings. They may be required to attend family partnership meetings. They interview clients to determine eligibility for their programs. They make home visits. They help clients complete various forms. They must continuously evaluate the progress of clients and monitor placements. They must be able to use their organizations' computer systems in order to maintain their case loads. They perform data entry and generate reports. They must help and monitor families to successfully transition children coming out of placements.
A bachelor’s degree in social services is often required. A few years of progressive work experience in social services programs is also often required. These aides must have good interpersonal skills. They must have excellent oral and written communications skills.
Social Services Aide Tasks
Advise clients regarding appropriate services.
Maintain accurate documentation.
Monitor clients' treatment progress and assist in treatment adherence.