Senior quality assurance (SQA) managers are responsible for all aspects of quality control throughout the software development cycle. This involves continual development and implementation of rigorous testing methods and procedures to evaluate the quality of the developing software project. They must work closely with the entire software development team to ensure full knowledge of the proposed software design and that testing covers all aspects of intended functionality. They also work closely with clients to ensure proper priority is given to testing the aspects of the software most used and desired by the client. SQA managers provide feedback on quality to the development team to spur changes in the software development process, to the customer support team to ensure they are aware of any bugs or issues clients may have that are being addressed, and to management to make them aware of the progress being made on projects.
SQA managers generally work in an office environment during regular business hours, although significant overtime may be required when project deadlines approach.
A bachelor’s degree in computer science or a related field is required for SQA managers. As this is a high-level managerial position, many years’ experience is necessary, often eight or more with a majority of this time in the quality assurance segment of software development. Full knowledge of the systems and languages used by the company is also necessary.
Software Quality Assurance (SQA) Manager Tasks
Oversee the design and implementation of validation procedures, test plans, and test cases.
Develop, write and manage the execution of an overall software test strategy.
Lead efforts to enhance and make the testing process more efficient.