Software quality testers are an integral employee in the development of a variety of applications. They work to not only ensure that a product works as intended by the development and design team, but also assist in putting new iterations, patches, and changes to the software through a variety of tests to ensure maximum quality as well.
Quality testers try to anticipate a wide variety of potential user interactions; by doing this, they ensure that the program responds in a useful manner without causing data loss or other catastrophic consequences. Typically testers work from “scripts” established by a development team in conjunction with a quality assurance manager to achieve maximum efficiency. The tester generates and records data throughout the process for quality managers to compile in reports for the development or design teams.
Quality testers also may work with a customer service department to determine if frequent user errors are the result of the application or user error, and the data compiled by the tester may lead to future revisions to modify areas of customer difficulty. Additionally, many pieces of software in the commercial sector are continually in development. Quality testers put new modifications and changes in existing programs through the same rigorous procedures as new software. In these cases, the testers are looking at compatibility with previous versions, as well as user improvements in the new iterations of the application.
For many software development companies, quality tester jobs are entry-level positions. In some employment situations, a tester must have a high school diploma or equivalent and a strong aptitude and facility with computers; other companies that may be more likely to promote from within may prefer individuals with at least an associate’s degrees in a computer-related field. Quality testers typically work full time during regular business hours, although some companies may require overtime as software products approach various deadlines.
Software Quality Tester Tasks
Create and maintain database of manual and automated test plans to assess software's match with requirements.
Maintain testing database, including defect tracking, test outcomes, regressing testing, and security.
Collaborate with developers and marketers to understand requirements and necessary level of product testing.
Execute, evaluate, and report upon tests to inform development and deployment.