Software Support Engineer Salary (United States)

A Software Support Engineer earns an average salary of $60,312 per year. A skill in UNIX is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.
Software Support Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$39,939 - $86,826
(Median)
40K
49K
60K
73K
87K
MEDIAN: $60,312
10%
25%
50%
75%
90%
Add this chart to your site
Software Support Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$15.37 - $38.78
(Median)
15
28
39
MEDIAN: $19.00
10%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$31K$62K$93K
Salary
$39,939 - $86,826  
   
Bonus
$0.00 - $10,043  
Profit Sharing
$776 - $10,304  
Commission
$50.00 - $8,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,891 - $90,941  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 349
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18$36$54
Hourly Rate
$15.37 - $38.78  
   
Overtime
$23.91 - $52.07  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $10,043  
   
Commission
$50.00 - $8,200  
Profit Sharing
$776 - $10,304  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,891 - $90,941  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 349
Is Software Support Engineer your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:

Job Description for Software Support Engineer

A software support engineer provides technical assistance related to software for customers and/or their company's employees. As part of a company's technical support staff, a software support engineer works specifically with computer software to identify issues, help others work with and around those issues, and develop and implement solutions as needed. Depending on the specific requirements of the position, a support engineer may work strictly inside or outside the organization, though some companies ask software support engineers to do both.
Read More...
Software Support Engineer Tasks
  • Manage source code repositories and configuration of software.
  • Provide customer support and assistance when required, interacting with third-party software vendors as needed.
  • Deploy new applications and upgrades, monitor their impact, and restore systems when necessary.
  • Review problem logs and test programming solutions.

Software Support Engineer Job Listings

Search for more jobs:
job title / company
location

Popular Skills for Software Support Engineer

Pay by Experience Level for Software Support Engineer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Seattle
up arrow 35%
New York
up arrow 30%
National Average
$60,000
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Software Support Engineer Salaries

Late-Career
up arrow 34%
National Average
$60,000

Skills That Affect Software Support Engineer Salaries

UNIX
up arrow 34%
Troubleshooting
up arrow 3%
SQL
up arrow 1%
Windows 2003 Server
up arrow 1%
National Average
$60,000
Microsoft SQL Server
up arrow 4%
Java
up arrow 12%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 102 votes.

Gender

Female
15%
female alumni
 
Male
85%
male alumni

Years of Experience

Less than 1 year
5%
1-4 years
39%
5-9 years
26%
10-19 years
25%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 91% dental benefits Dental: 80%
vision benefits Vision: 62% employee benefits None: 8%
Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -