The average pay for a Software Support Specialist with Troubleshooting skills is $44,029 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience has a moderate effect on income for this job.

$32,177 - $63,148
(Median)
$32K
$44K
$63K
MEDIAN: $44,028
10%
50%
90%

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$12.71 - $27.34
(Median)
$13
$17
$27
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$32,177 - $63,148  
   
Bonus
$0.00 - $7,096  
Profit Sharing
$1,008  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,988 - $63,098  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 129
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$12.71 - $27.34  
   
Overtime
$15.51 - $40.51  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $7,096  
   
Profit Sharing
$1,008  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,988 - $63,098  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 59
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Pay by Experience Level for Software Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Software Support Specialist Salaries

Late-Career
up arrow 54%

Experienced
up arrow 26%

Mid-Career
up arrow 13%

National Average
$41,000

Entry-Level
up arrow 9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 30 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

Less than 1 year
5%
1-4 years
55%
5-9 years
19%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 71%
medical benefits
Vision: 61%
dental benefits
None: 16%
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