The average pay for a Software Support Specialist with Troubleshooting skills is $44,250 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience has a moderate effect on income for this job.

$32,362 - $63,179
$32K
$44K
$63K
MEDIAN: $44,250
10%
50%
90%

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$12.83 - $27.10
$13
$17
$27
MEDIAN: $16.89
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$32,362 - $63,179  
   
Bonus
$0.00 - $6,953  
Profit Sharing
$1,008  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,087 - $63,354  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 121
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$12.83 - $27.10  
   
Overtime
$15.61 - $40.36  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $6,953  
   
Profit Sharing
$1,008  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,087 - $63,354  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 63

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Pay by Experience Level for Software Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Software Support Specialist

Gender

Female
41 %
Male
59 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 31 votes.
054
Less than 1 year
4%
1-4 years
55%
5-9 years
19%
10-19 years
15%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Software Support Specialist Salaries

Late-Career
up arrow 52%

Experienced
up arrow 25%

Mid-Career
up arrow 11%

National Average
$41,000

Entry-Level
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 31 votes.

Gender

Female
41 %
Male
59 %

Years of Experience

Less than 1 year
4%
1-4 years
55%
5-9 years
19%
10-19 years
15%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 70%
vision benefits
Vision: 62%
dental benefits
None: 16%
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