Software Trainer Salary
Job Description for Software Trainer
A software trainer is responsible for conducting training and support for specific software. Software trainers are usually hired by developers or companies to promote their software to outside agencies. These trainers can also act as a client contact and must provide excellent customer service; they can also act as consultants to market software when required.Read More...
A software trainer's primary responsibility is to train clients in person or via the Internet in a webinar or online chat. Other responsibilities can include creating presentations, going to the customer and providing site support, managing account lists, and assisting with software development and updates.
They work with the software team and sometimes assist developers, and as such should be able to work well with groups. Software trainers should be very versatile with respect to working hours; they may work typical business hours one week, then be expected to travel and make multiple presentations the next week.
Software trainers should have three or more years of experience in training, software, or telecommunications. Though no degree is usually required, most trainers have a high level of proficiency in many computer programs. They should also have excellent communication skills and be able to present information in an understandable and clear way. They should be able to answer software questions thoroughly and provide follow-up sessions or support when necessary. Most companies provide training on the specific software, but software trainers must be able to grasp material quickly and redeliver it in an engaging manner. They must also possess strong written and verbal communication skills.
Software Trainer Tasks
- Identify training needs that is aligned to company's vision.
- Develop training coursework including creation of technical classes.
- Conduct educational programs in information technology and systems.
- Observe and report employee progress and program effectiveness.
Common Career Paths for Software Trainer
Software Trainers who advance into the role of a Product Manager of Software are fairly uncommon. Product Managers of Software on average earn $92K per year. However, becoming a Training Manager or Instructional Designer & Trainer is a more frequent transition for Software Trainers.
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Popular Skills for Software Trainer
Survey takers working as Software Trainers report using a large range of professional skills. Most notably, skills in Windows NT / 2000 / XP Networking, Training Program Development, Software Knowledge, and Microsoft Office are correlated to pay that is above average, with boosts between 7 percent and 19 percent. Those listing Customer Relationship Management as a skill should be prepared for drastically lower pay. Customer Service and Technical Writing also typically command lower compensation. Most people familiar with Software Training Materials also know Microsoft Office.
Pay by Experience Level for Software Trainer
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Software Trainers, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Those who have worked for fewer than five years take home a median salary of $51K, and workers with five to 10 years of experience earn a higher $55K on average. The average pay reported by folks with 10 to 20 years of experience is around $64K. Software Trainers who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $65K on average.
Pay Difference by Location
Surpassing the national average by 44 percent, Software Trainers in Dallas receive some of the highest pay in the country. Software Trainers can also look forward to large paychecks in cities like Houston (+16 percent), Chicago (+16 percent), New York (+16 percent), and Seattle (+15 percent). In Madison, salaries are 19 percent below the national average and represent the lowest-paying market. Employers pay around 11 percent less in Nashville and 7 percent less in Pittsburgh, below-median salaries for those in this field.