Spa Manager Salary
Job Description for Spa Manager
The spa manager oversees the day-to-day functions of their beauty establishment. They ensure that the customer receives a satisfactory experience by attending to their needs and addressing concerns as they arise, as well as supervise employees to ensure they have the skills and tools necessary to help clients. Additionally, the spa manager handles operational aspects of the business, from employee management tasks (such as hiring, firing, and scheduling) to ensuring that the business is operating within the parameters of state and local laws. The spa manager may also be directly tasked with business aspects, such as managing the store's finances through budgeting and bookkeeping to coordinating marketing and sales activities.Read More...
Because of the broad responsibilities required for this job, spa managers must possess the ability to manage money, time, and people in an effective and even-handed fashion. This requires robust skills in communication, problem solving, and business, with an enthusiasm for working with people in a fast-paced environment. The spa manager may spend a substantial portion of their shift on their feet.
There are several approaches to become a spa manager. It has traditionally been common for employees to work their way up to a managerial position, although specialized educational courses are now offered tailoring to management in a beauty environment. A bachelor's degree in business management may be preferred, although experience in spa operation coupled with demonstrated management ability may be accepted.
Spa Manager Tasks
- Monitor customer service, inspecting rooms, and speaking with customers to ensure satisfaction.
- Manage spa budget, accounting, inventory, and revenues, reducing costs, and increasing profit.
- Oversee training, hiring, payroll, evaluation, and service standards for spa staff.
- Implement marketing strategies like specials, customer recognition, and rewards.
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Popular Skills for Spa Manager
Survey takers who work as Spa Managers typically report just a few professional skills. Most notably, skills in Operations Management, People Management, Customer Service, and Sales are correlated to pay that is above average. Skills that pay less than market rate include Sales, Customer Service, and People Management. Most people familiar with Customer Service also know Operations Management.
Pay by Experience Level for Spa Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Spa Managers do not generally earn higher incomes from more experience in the field. Although individuals who have less than five years' experience earn $35K on average, people with five to 10 years benefit from a notably larger average of $40K. Spa Managers bring in $41K after working for 10 to 20 years. Veterans who have surpassed the 20-year mark may make no more than those who are navigating the mid-career stage.