A store sales manager is a manager located in a company where products are being directly sold to a consumer. It is one of the most important roles of a store and comes with many responsibilities. As a store sales manager, one is responsible for many important tasks on a day to day basis, which include setting goals for coworkers, having great customer service, hiring and training new employees, motivating employees to produce positive results, developing plans for increasing profits and efficiency, managing the staff, providing team building exercises to the employee, making sure that wage laws are being followed, confirming that workers are adequately paid, and developing a successful team that will bring in a profit for the company.
A store sales manager is usually found working from 9 to 5, but night shifts are common. They are usually on their feet and making sure that everything is in order. They are one of the main connections between a headquarters and a store chain.
In order to be considered as a potential store sales manager, one must have several years of retail experience and experience with supervising. A bachelor's degree in business is usually preferred but not always required. They must be willing to work flexible hours, which includes overtime. They must have strong interpersonal skills and a drive for success. They must be able to solve problems on the spot and be able to prioritize tasks.
Store Sales Manager Tasks
Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
Manage the selection, training and development of staff; ensure monthly sales quota are met.
Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.