Support Services Assistant Salary

Average Support Services Assistants in the United States make around $13.27 per hour. Geography is the biggest factor affecting pay for this group, followed by career duration. Most Support Services Assistants are fairly content with their jobs, and work satisfaction falls in line with the national average. Among survey respondents, women are more common than men; 83 percent of Support Services Assistants are female. A strong majority enjoy medical while the larger part get dental coverage. Vision coverage is also available to a majority. The information for this snapshot was generated by responses to the PayScale salary survey.

$25,229 - $61,936
$25K
$38K
$62K
MEDIAN: $37,768
10%
50%
90%

Add this chart to your site: 640px    300px

$9.88 - $18.32
$9
$13
$18
MEDIAN: $13.27
10%
50%
90%

Add this chart to your site: 640px    300px

$0$61K
Salary $25,229 - $61,936
Bonus $1,965
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,015 - $48,109
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 51
Hourly Data $0$50
Hourly Rate $9.88 - $18.32
Overtime $21.00
Annual Data $0$48K
Bonus $1,965
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,015 - $48,109
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 76

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Support Services Assistant

Support service assistants perform a wide variety of tasks related to serving customers. This includes setting up and indexing folders, creating and preparing all new customer files, and accepting customer requests. They also set up and/or maintain records, as well as find ways to increase efficiency. They may need to complete a substantial amount of scanning and/or copying documents and images in needed file formats. The physical work required in this position varies by field, as an employer of a support services assistant can range from an office job to an oil company to a health care facility. Because of this, the physical and mental stressors in this position vary. This is typically a full-time position, although this may vary depending on the company's needs.

Read More...

Support Services Assistant Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Support Services Assistant Job Listings

Pay by Experience Level for Support Services Assistant

Pay by Experience for a Support Services Assistant has a positive trend. An entry-level Support Services Assistant with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 97 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Services Assistant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 31 salaries. An experienced Support Services Assistant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 31 salaries. A Support Services Assistant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 12 salaries.

Support Services Assistant Reviews

Q: What is it like working as a Support Services Assistant?

Support Services Assistant in Santa Rosa:
Pros: Seeing the clients I work with do better for themselves and escape homelessness.
Cons: See relapse into aďdictions.

Related Job Salaries

Key Stats for Support Services Assistant

Gender

Female
83 %
Male
17 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 16 votes.
Less than 1 year
6%
1-4 years
51%
5-9 years
13%
10-19 years
19%
20 years or more
11%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Support Services Assistant Salaries

Late-Career
▲21%

▲16%

▲9%

National Average
$31,000

▼3%

Skills That Affect Support Services Assistant Salaries


▲6%

National Average
$31,000

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 16 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
6%
1-4 years
51%
5-9 years
13%
10-19 years
19%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 64%
vision benefits
Vision: 57%
no benefits
None: 19%
ADVERTISEMENT