Support Technician, Information Technology (IT) with Troubleshooting Skills Salary

A Support Technician, Information Technology (IT) with Troubleshooting skills earns an average wage of $16.06 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.

$30,940 - $62,158
$31K
$43K
$62K
MEDIAN: $43,172
10%
50%
90%

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$11.91 - $22.67
$12
$16
$23
MEDIAN: $16.28
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,940 - $62,158  
   
Bonus
$0.00 - $4,955  
Profit Sharing
$3.13 - $5,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,480 - $57,764  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 298
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$11.91 - $22.67  
   
Overtime
$18.08 - $36.14  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $4,955  
   
Profit Sharing
$3.13 - $5,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,480 - $57,764  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 474

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Pay by Experience Level for Support Technician, Information Technology (IT)

Pay by Experience for a Support Technician, Information Technology (IT) has a positive trend. An entry-level Support Technician, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 514 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Technician, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $42,000 based on 187 salaries. An experienced Support Technician, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $48,000 based on 139 salaries. A Support Technician, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $46,000 based on 27 salaries.

Pay Difference by Location

National Average: $37,954

Larger city markers indicate a job is popular in that location.

Key Stats for Support Technician, Information Technology (IT)

Gender

Female
15 %
Male
85 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 191 votes.
Less than 1 year
4%
1-4 years
56%
5-9 years
20%
10-19 years
16%
20 years or more
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Support Technician, Information Technology (IT) Salaries

▲26%

Late-Career
▲20%

▲10%

National Average
$38,000

▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 191 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
4%
1-4 years
56%
5-9 years
20%
10-19 years
16%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 65%
vision benefits
Vision: 56%
no benefits
None: 25%
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