Support Technician, Information Technology (IT) in Dallas, Texas Salary

Average Information Technology Support Technicians in Dallas make around $18.57 per hour. A strong majority report receiving medical coverage from their employers and a majority collect dental insurance. Most workers in this position report moderate levels of job satisfaction. The vast majority of Dallas Information Technology Support Technicians (80 percent) survey respondents are men. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$25,532 - $65,946
$26K
$39K
$66K
MEDIAN: $38,790
10%
50%
90%

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$13.23 - $25.37
$13
$19
$25
MEDIAN: $18.57
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$25,532 - $65,946  
   
Bonus
$0.00 - $10,137  
Profit Sharing
$950  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,262 - $61,524  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 32
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$13.23 - $25.37  
   
Overtime
$19.01 - $33.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $10,137  
   
Profit Sharing
$950  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,262 - $61,524  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 38

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About Dallas, Texas

Dallas County, Texas
1,300,082
Male:
639,019 (49.2%)
Female:
661,063 (50.8%)
Dallas (/ˈdæləs/) is a major city in the state of Texas and is the largest urban center of the fourth most populous metropolitan area in the United States. The city proper ranks ninth in the U.S. and third in Texas after Houston and San Antonio. The city's prominence arose from its historical importance as a center for the oil and cotton industries, and its position along numerous railroad lines. The bulk of the city is in Dallas County, of which it is the county seat; however, sections of the city are located in Collin, Denton, Kaufman, and Rockwall counties. According to the 2010 United States Census, the city had a population of 1,197,816. The United States Census Bureau's estimate for the city's population increased to 1,300,092 as of July 1, 2015. The city is the largest economic center of the 12-county Dallas–Fort Worth–Arlington metropolitan area (commonly referred to as DFW), which...
Dallas:
$45,918
Texas:
$55,653
$903
Dallas:
$152,400
Texas:
$152,000
3.5%

Support Technician, Information Technology (IT) Job Listings

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Key Stats for Support Technician, Information Technology (IT)

Gender

Female
20 %
Male
80 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.
Less than 1 year
13%
1-4 years
47%
5-9 years
20%
10-19 years
16%
20 years or more
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Support Technician, Information Technology (IT) Salaries

Experienced
▲21%

National Average
$40,000

▼6%

▼8%

Skills That Affect Support Technician, Information Technology (IT) Salaries

Customer Service
▲8%

Software Knowledge
▲7%

Microsoft Office
▲5%

Windows Operating System General Use
▲4%

Help Desk / Desktop Support (Tier 2)
▲4%

Microsoft Active Directory
▲4%


PC Support
▲2%

Information Technology (IT) Support
▼0%

Computer Hardware Technician
▼0%

Troubleshooting
▼0%

Software Installation & Upgrade
▼0%

National Average
$40,000

Help Desk / Desktop Support
▼3%

Network Support
▼7%

Hardware Configuration
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
20 %
Male
80 %

Years of Experience

Less than 1 year
13%
1-4 years
47%
5-9 years
20%
10-19 years
16%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 62%
vision benefits
Vision: 57%
no benefits
None: 19%
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