Support Technician, Information Technology (IT) with Help Desk / Desktop Support Skills Salary

A Support Technician, Information Technology (IT) with Help Desk / Desktop Support skills earns an average wage of $16.42 per hour. Most people with this job move on to other positions after 20 years in this field.

$30,792 - $62,355
$31K
$42K
$62K
MEDIAN: $41,587
10%
50%
90%

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$11.86 - $23.30
$12
$16
$23
MEDIAN: $16.45
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,792 - $62,355  
   
Bonus
$0.00 - $4,237  
Profit Sharing
$168.62 - $3,988  
Commission
$2,457  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,613 - $55,825  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 616
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.86 - $23.30  
   
Hourly Tips
$1.05  
Overtime
$18.33 - $35.82  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,237  
   
Commission
$2,457  
Profit Sharing
$168.62 - $3,988  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,613 - $55,825  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 956

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Pay by Experience Level for Support Technician, Information Technology (IT)

Pay by Experience for a Support Technician, Information Technology (IT) has a positive trend. An entry-level Support Technician, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 1,050 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Technician, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $41,000 based on 396 salaries. An experienced Support Technician, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $45,000 based on 246 salaries. A Support Technician, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $48,000 based on 44 salaries.

Pay Difference by Location

National Average: $38,059

Larger city markers indicate a job is popular in that location.

Key Stats for Support Technician, Information Technology (IT)

Gender

Female
15 %
Male
85 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 332 votes.
Less than 1 year
5%
1-4 years
55%
5-9 years
22%
10-19 years
15%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Support Technician, Information Technology (IT) Salaries

Late-Career
▲26%

▲19%

▲9%

National Average
$38,000

▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 332 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
5%
1-4 years
55%
5-9 years
22%
10-19 years
15%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 65%
vision benefits
Vision: 55%
no benefits
None: 24%
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