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Support Technician, Information Technology (IT) Salary in Dallas, Texas

Information Technology Support Technicians in Dallas, Texas take home an average $17.21 per hour. The bottom of the pay range sits near $12.41 per hour, and the top verges on $23.69. While over a third report receiving no health benefits, a majority do receive medical coverage, and more than half have dental, as well. The vast majority of Dallas Information Technology Support Technicians (86 percent) who took the survey are men. Among folks in this role, job satisfaction levels approximately match the national average. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$28,035 - $63,984
(Median)
$28K
$42K
$64K
MEDIAN: $41,555
10%
50%
90%

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$12.41 - $23.69
(Median)
$12
$17
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$28,035 - $63,984  
   
Bonus
$0.00 - $1,546  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,807 - $57,296  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 34
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.41 - $23.69  
   
Overtime
$20.27 - $34.52  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $1,546  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,807 - $57,296  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 36

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Experience Affects Support Technician, Information Technology (IT) in Dallas, Texas Salaries

Experienced
up arrow 23%

Mid-Career
up arrow 6%

National Average
$40,000

Entry-Level
up arrow 13%

Skills That Affect Support Technician, Information Technology (IT) in Dallas, Texas Salaries

Systems Troubleshooting
up arrow 10%

Microsoft Office
up arrow 10%

Microsoft Active Directory
up arrow 10%

Help Desk / Desktop Support (Tier 2)
up arrow 5%

Software Installation & Upgrade
up arrow 4%

National Average
$40,000

Network Support
up arrow 2%

Network Management / Administration
up arrow 4%

Customer Service
up arrow 8%

Information Technology (IT) Support
up arrow 9%

Help Desk / Desktop Support
up arrow 9%

PC Support
up arrow 9%

Windows Operating System General Use
up arrow 9%

Troubleshooting
up arrow 11%

Computer Hardware Technician
up arrow 12%

Software Knowledge
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
3%
1-4 years
43%
5-9 years
19%
10-19 years
31%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 59% dental benefits Dental: 52%
vision benefits Vision: 43% employee benefits None: 38%
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