Support Technician, Information Technology (IT) Salary in Dallas, Texas

The average Dallas Information Technology Support Technician earns approximately $17.31 per hour. There are far more male Information Technology Support Technicians in Dallas survey respondents than women, making up 84 percent. For the most part, Information Technology Support Technicians in Dallas, Texas enjoy their work and report high levels of job satisfaction. Although over a third lack health benefits of any kind, the larger part do enjoy medical insurance, and roughly one-half get dental coverage, too. This snapshot results from replies to PayScale's salary survey.

$28,383 - $64,498
(Median)
$28K
$42K
$64K
MEDIAN: $42,238
10%
50%
90%

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$12.23 - $22.66
(Median)
$12
$17
$23
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$28,383 - $64,498  
   
Bonus
$0.00 - $4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,598 - $57,991  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 38
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.23 - $22.66  
   
Overtime
$20.38 - $33.96  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,598 - $57,991  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 39
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Experience Affects Support Technician, Information Technology (IT) in Dallas, Texas Salaries

Experienced
up arrow 22%

Mid-Career
up arrow 3%

National Average
$41,000


Skills That Affect Support Technician, Information Technology (IT) in Dallas, Texas Salaries

Systems Troubleshooting
up arrow 11%

Microsoft Office
up arrow 11%

Help Desk / Desktop Support (Tier 2)
up arrow 9%

Microsoft Active Directory
up arrow 9%

Software Installation & Upgrade
up arrow 7%

National Average
$41,000

Hardware Configuration
up arrow 2%

Windows Operating System General Use
up arrow 3%

Network Management / Administration
up arrow 5%

Help Desk / Desktop Support
up arrow 7%

Information Technology (IT) Support
up arrow 8%

Customer Service
up arrow 8%

PC Support
up arrow 9%

Troubleshooting
up arrow 10%

Computer Hardware Technician
up arrow 11%

Software Knowledge
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
3%
1-4 years
45%
5-9 years
19%
10-19 years
27%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 58% dental benefits Dental: 51%
vision benefits Vision: 42% employee benefits None: 38%
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