Support Technician, Information Technology (IT) Salary in Dallas, Texas

Information Technology Support Technicians in Dallas can expect to earn an average of $17.21 per hour. The vast majority of Information Technology Support Technicians in Dallas, Texas (84 percent) survey respondents are men. Most workers in this position report high levels of job satisfaction. Health benefits are not claimed by all — over a third lack any form of coverage — but the larger part have medical insurance, and a little over a half have dental, too. The data for this synopsis comes from respondents who took the PayScale salary survey.

$29,138 - $64,656
(Median)
$29K
$43K
$65K
MEDIAN: $42,609
10%
50%
90%

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$12.21 - $22.73
(Median)
$12
$17
$23
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$29,138 - $64,656  
   
Bonus
$0.00 - $4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,135 - $58,409  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 37
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.21 - $22.73  
   
Overtime
$20.38 - $33.96  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,135 - $58,409  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 38
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Experience Affects Support Technician, Information Technology (IT) in Dallas, Texas Salaries

Experienced
up arrow 21%

Mid-Career
up arrow 3%

National Average
$41,000


Skills That Affect Support Technician, Information Technology (IT) in Dallas, Texas Salaries

Systems Troubleshooting
up arrow 11%

Microsoft Office
up arrow 11%

Microsoft Active Directory
up arrow 9%

Help Desk / Desktop Support (Tier 2)
up arrow 8%

Software Installation & Upgrade
up arrow 6%

National Average
$41,000

Hardware Configuration
up arrow 2%

Windows Operating System General Use
up arrow 4%

Network Management / Administration
up arrow 6%

Information Technology (IT) Support
up arrow 8%

Help Desk / Desktop Support
up arrow 8%

Customer Service
up arrow 8%

PC Support
up arrow 10%

Troubleshooting
up arrow 10%

Computer Hardware Technician
up arrow 12%

Software Knowledge
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
3%
1-4 years
45%
5-9 years
19%
10-19 years
28%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 59% dental benefits Dental: 52%
vision benefits Vision: 42% employee benefits None: 38%
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