For Dallas Information Technology Support Technicians, hourly average wages total $17.90 per hour. Among survey respondents, men are more common than women; 86 percent of Information Technology Support Technicians in Dallas, Texas are male. Not all workers are lucky enough to have benefits; in fact, nearly one in five are without coverage. Medical insurance is claimed by a strong majority and dental insurance is reported by a majority. The majority of Information Technology Support Technicians in Dallas claim high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$25,342 - $68,865
(Median)
$25K
$41K
$69K
MEDIAN: $41,058
10%
50%
90%

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$13.04 - $26.36
(Median)
$13
$18
$26
MEDIAN: $17.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$25,342 - $68,865  
   
Bonus
$-0.50 - $10,137  
Profit Sharing
$950  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,677 - $64,311  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 31
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$13.04 - $26.36  
   
Overtime
$14.99 - $37.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$-0.50 - $10,137  
   
Profit Sharing
$950  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,677 - $64,311  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 37
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About Dallas, Texas

Dallas County, Texas
1,282,803
Male:
639,019 (49.2%)
Female:
661,063 (50.8%)
Dallas (/ˈdæləs/) is a major city in the state of Texas and is the largest urban center of the fourth most populous metropolitan area in the United States. The city proper ranks ninth in the U.S. and third in Texas after Houston and San Antonio. The city's prominence arose from its historical importance as a center for the oil and cotton industries, and its position along numerous railroad lines. The bulk of the city is in Dallas County, of which it is the county seat; however, sections of the city are located in Collin, Denton, Kaufman, and Rockwall counties. According to the 2010 United States Census, the city had a population of 1,197,816. The United States Census Bureau's estimate for the city's population increased to 1,300,092 as of July 1, 2015. The city is the largest economic center of the 12-county Dallas–Fort Worth–Arlington metropolitan area (commonly referred to as DFW), which...
Dallas:
$45,918
Texas:
$55,653
$903
Dallas:
$152,400
Texas:
$152,000
3.5%

Support Technician, Information Technology (IT) Job Listings

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Experience Affects Support Technician, Information Technology (IT) Salaries

Experienced
up arrow 23%

National Average
$40,000


Mid-Career
up arrow 7%

Skills That Affect Support Technician, Information Technology (IT) Salaries

Software Knowledge
up arrow 22%

Microsoft Active Directory
up arrow 20%

Help Desk / Desktop Support (Tier 2)
up arrow 14%

Customer Service
up arrow 5%

Microsoft Office
up arrow 4%

National Average
$40,000

Systems Troubleshooting
up arrow 1%

Windows Operating System General Use
up arrow 2%

Information Technology (IT) Support
up arrow 5%

Computer Hardware Technician
up arrow 6%

PC Support
up arrow 6%

Help Desk / Desktop Support
up arrow 7%

Troubleshooting
up arrow 9%

Software Installation & Upgrade
up arrow 9%

Hardware Configuration
up arrow 18%

Network Support
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
13%
1-4 years
44%
5-9 years
21%
10-19 years
16%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 61%
medical benefits
Vision: 55%
dental benefits
None: 20%
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