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Support Technician, Information Technology (IT) Salary with Systems Troubleshooting skills (United States)

The average rate for a Support Technician, Information Technology (IT) with Systems Troubleshooting skills is $16.50 per hour. Most people with this job move on to other positions after 20 years in this field. Experience has a moderate effect on pay for this job.
Support Technician, Information Technology (IT) with Systems Troubleshooting skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$28,749 - $61,383
(Median)
29K
35K
42K
52K
61K
MEDIAN: $42,149
10%
25%
50%
75%
90%
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Support Technician, Information Technology (IT) with Systems Troubleshooting skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.68 - $23.27
(Median)
12
14
17
20
23
MEDIAN: $16.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,749 - $61,383  
   
Bonus
$0.00 - $2,522  
Profit Sharing
$250.00 - $7,185  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,422 - $58,585  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 327
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.68 - $23.27  
   
Overtime
$17.47 - $39.96  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $2,522  
   
Profit Sharing
$250.00 - $7,185  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,422 - $58,585  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 330
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Support Technician, Information Technology (IT) Job Listings

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Pay by Experience Level for Support Technician, Information Technology (IT) with Systems Troubleshooting skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

San Francisco
up arrow 50%
New York
up arrow 27%
Phoenix
up arrow 24%
San Diego
up arrow 18%
Dallas
up arrow 13%
Houston
up arrow 7%
Chicago
up arrow 2%
Atlanta
up arrow 2%
San Jose
up arrow 2%
National Average
$39,000
Tulsa
up arrow 11%
San Antonio
up arrow 14%
Larger circles over a city indicate a job is popular in that location.
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Experience Affects Support Technician, Information Technology (IT) with Systems Troubleshooting skills Salaries

Late-Career
up arrow 33%
Experienced
up arrow 18%
Mid-Career
up arrow 4%
National Average
$39,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 201 votes.

Gender

Female
11%
female alumni
 
Male
89%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
47%
5-9 years
27%
10-19 years
20%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 62%
vision benefits Vision: 49% employee benefits None: 25%