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Support Technician, Information Technology (IT) Salary with Systems Troubleshooting skills

The average rate for a Support Technician, Information Technology (IT) with Systems Troubleshooting skills is $16.46 per hour. Most people with this job move on to other positions after 20 years in this field. Experience has a moderate effect on pay for this job.
$28,764 - $61,116
(Median)
29K
35K
42K
52K
61K
MEDIAN: $42,146
10%
25%
50%
75%
90%

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$11.78 - $23.20
(Median)
12
14
16
20
23
MEDIAN: $16.00
10%
25%
50%
75%
90%

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Personalized Salary Report » Show Annual Salary Show Hourly Rate

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,764 - $61,116  
   
Bonus
$0.00 - $2,568  
Profit Sharing
$387.83 - $6,564  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,482 - $58,559  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 369
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.78 - $23.20  
   
Overtime
$17.86 - $39.46  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $2,568  
   
Profit Sharing
$387.83 - $6,564  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,482 - $58,559  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 373
United States (change)

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Pay by Experience Level for Support Technician, Information Technology (IT) with Systems Troubleshooting skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Support Technician, Information Technology (IT) with Systems Troubleshooting skills Salaries

Late-Career
up arrow 32%

Experienced
up arrow 18%

Mid-Career
up arrow 5%

National Average
$39,000

Entry-Level
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 215 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
2%
1-4 years
47%
5-9 years
27%
10-19 years
20%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 62%
vision benefits Vision: 50% employee benefits None: 25%