Support Technician, Information Technology (IT) with Help Desk / Desktop Support Skills Salary

A Support Technician, Information Technology (IT) with Help Desk / Desktop Support skills earns an average wage of $16.28 per hour. Most people with this job move on to other positions after 20 years in this field.

$30,514 - $61,542
(Median)
$31K
$41K
$62K
MEDIAN: $41,348
10%
50%
90%

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$11.72 - $23.38
(Median)
$12
$16
$23
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,514 - $61,542  
   
Bonus
$0.00 - $4,311  
Profit Sharing
$163.93 - $4,188  
Commission
$1,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,079 - $55,620  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 611
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$11.72 - $23.38  
   
Hourly Tips
$1.05  
Overtime
$17.65 - $36.15  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $4,311  
   
Commission
$1,750  
Profit Sharing
$163.93 - $4,188  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,079 - $55,620  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 916
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Pay by Experience Level for Support Technician, Information Technology (IT)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $37,553

Larger city markers indicate a job is popular in that location.
United States (change)

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Experience Affects Support Technician, Information Technology (IT) Salaries

Late-Career
up arrow 27%

Experienced
up arrow 20%

Mid-Career
up arrow 11%

National Average
$38,000

Entry-Level
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 307 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
5%
1-4 years
56%
5-9 years
21%
10-19 years
16%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 64%
medical benefits
Vision: 54%
dental benefits
None: 23%
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