Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) Skills Salary

The average rate for a Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills is $17.84 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.

$33,508 - $62,927
(Median)
$34K
$44K
$63K
MEDIAN: $43,977
10%
50%
90%

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$12.75 - $25.21
(Median)
$13
$18
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$33,508 - $62,927  
   
Bonus
$0.00 - $5,079  
Profit Sharing
$197.74 - $9,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,024 - $59,698  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 434
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$12.75 - $25.21  
   
Hourly Tips
$0.77  
Overtime
$17.86 - $37.71  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $5,079  
   
Profit Sharing
$197.74 - $9,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,024 - $59,698  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 444
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Pay by Experience Level for Support Technician, Information Technology (IT)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Experience Affects Support Technician, Information Technology (IT) Salaries

Late-Career
up arrow 22%

Experienced
up arrow 12%


National Average
$42,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 200 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
47%
5-9 years
24%
10-19 years
22%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 69%
medical benefits
Vision: 59%
dental benefits
None: 20%
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