Entry-Level Support Technician, Information Technology (IT) Salary

Entry-Level Information Technology Support Technicians take home an average $15.23 per hour. Total cash compensation to Entry-Level Information Technology Support Technicians bottoms out near $25K and approaches $50K on the high end; the biggest paychecks include approximately $3K from bonuses and almost $6K from profit sharing. The vast majority of Entry-Level Information Technology Support Technicians (88 percent) survey respondents are men. Most workers in this position report high levels of job satisfaction. Although a fair number have medical coverage and the greater part have dental coverage, close to one-fourth claim no health benefits at all. The numbers in this rundown were provided by PayScale's salary survey participants.

$28,043 - $52,031

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$10.72 - $21.22

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$28,043 - $52,031  
   
Bonus
$0.00 - $2,935  
Profit Sharing
$201.34 - $5,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,608 - $49,974  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 1,847
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.72 - $21.22  
   
Overtime
$16.19 - $33.22  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $2,935  
   
Profit Sharing
$201.34 - $5,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,608 - $49,974  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 2,291
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Pay Difference by Location


San Francisco offers some of the highest pay in the country for Entry-Level Information Technology Support Technicians, 32 percent above the national average. Entry-Level Information Technology Support Technicians will also find cushy salaries in Boston (+31 percent), Minneapolis (+27 percent), Washington (+25 percent), and New York (+21 percent). Miami is the lowest-paying area, 16 percent south of the national average.

Support Technician, Information Technology (IT) Advice

What do you wish you knew about your job when you first started out?

Support Technician, Information Technology (IT) in Saratoga Springs:
"Think Growth."
This job can be very limiting, always pursue opportunities that allow growth opportunity. Can the job develop into a teaching opportunity, can the job develop into a design opportunity, can you use other areas of expertise to broaden the scope of this job, and will your employer change your title as the job grows.

Support Technician, Information Technology (IT) in Knoxville:
"Pick a subject matter and become an expert."
Pick a subject matter and become an expert. Find an area of your business that is important or for which there are few subject matter experts and dive in. Become the subject matter expert for that specific area. Then do it again.

Support Technician, Information Technology (IT) in Albuquerque:
"Easy Could Be Bad Option."
Don't ever take the easy way, it could be relaxed but you can't be successful: "Ad Astra per aspera", no other way.

Support Technician, Information Technology (IT) in Providence:
"Certifications."
Make sure that you attain all certifications that you can before you start your position.

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Skills That Affect Entry-Level Support Technician, Information Technology (IT) Salaries



Windows Support
up arrow 3%

Systems Troubleshooting
up arrow 2%

Software Installation & Upgrade
up arrow 2%

Customer Service
up arrow 2%

Information Technology (IT) Support
up arrow 1%

Troubleshooting
up arrow 1%

Microsoft Office
up arrow 1%

Software Knowledge
up arrow 1%

Network Support
0%

National Average
$35,000

Computer Hardware Technician
up arrow 1%

PC Support
up arrow 1%

Hardware Configuration
up arrow 1%

Help Desk / Desktop Support
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 777 votes.

Gender

Female
12 %
Male
88 %

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 61%
vision benefits Vision: 48% employee benefits None: 24%
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