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Entry-Level Support Technician, Information Technology (IT) Salary

Entry-Level Information Technology Support Technicians take home an average $15.10 per hour. In the world of Entry-Level Information Technology Support Technicians, overall income ranges from $24K near the bottom to $49K at the top; this can include more than $3K from bonuses and more than $5K from profit sharing in exceptional cases. Although a strong majority have medical coverage and more than half have dental coverage, nearly one-fourth claim no health benefits at all. For the most part, Entry-Level Information Technology Support Technicians enjoy their work and report high levels of job satisfaction. Among survey respondents, men are more common than women; 89 percent of Entry-Level Information Technology Support Technicians are male. The figures in this rundown are based on the results of PayScale's salary questionnaire.
$27,399 - $50,742
(Median)
27K
38K
44K
51K
MEDIAN: $37,738
10%
50%
75%
90%

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$10.35 - $20.74
(Median)
10
13
15
18
21
MEDIAN: $15.00
10%
25%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$27,399 - $50,742  
   
Bonus
$0.00 - $2,946  
Profit Sharing
$203.22 - $5,207  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,341 - $49,191  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,819
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.35 - $20.74  
   
Overtime
$15.66 - $32.43  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $2,946  
   
Profit Sharing
$203.22 - $5,207  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,341 - $49,191  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 2,273
United States (change)

Support Technician, Information Technology (IT) Job Listings

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Pay Difference by Location


For Entry-Level Information Technology Support Technicians, busy San Francisco offers a higher-than-average pay rate, 31 percent above the national average. Entry-Level Information Technology Support Technicians can also look forward to large paychecks in cities like Boston (+31 percent), Washington (+24 percent), Los Angeles (+20 percent), and Minneapolis (+19 percent). Trailing the national average by 16 percent, Miami is the market with the smallest paychecks. Below-median salaries also turn up in Orlando and San Antonio (8 percent lower and 4 percent lower, respectively).

Support Technician, Information Technology (IT) Advice

What do you wish you knew about your job when you first started out?
Support Technician, Information Technology (IT) in Albuquerque:
"Easy Could Be Bad Option."
Don't ever take the easy way, it could be relaxed but you can't be successful: "Ad Astra per aspera", no other way.
Support Technician, Information Technology (IT) in Providence:
"Certifications."
Make sure that you attain all certifications that you can before you start your position.

Skills That Affect Entry-Level Support Technician, Information Technology (IT) Salaries

Help Desk / Desktop Support (Tier 2)
up arrow 10%

Microsoft Active Directory
up arrow 8%

Systems Troubleshooting
up arrow 4%

Windows Support
up arrow 4%

Microsoft Office
up arrow 3%

Software Knowledge
up arrow 3%

Information Technology (IT) Support
up arrow 2%

Troubleshooting
up arrow 2%

Software Installation & Upgrade
up arrow 2%

Windows Operating System General Use
up arrow 2%

Network Support
up arrow 1%

National Average
$35,000

Computer Hardware Technician
up arrow 1%

PC Support
up arrow 1%

Help Desk / Desktop Support
up arrow 2%

Hardware Configuration
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 851 votes.

Gender

Female
11 %
Male
89 %

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 60%
vision benefits Vision: 45% employee benefits None: 25%