Entry-Level Support Technician, Information Technology (IT) Salary

The average Entry-Level Information Technology Support Technician can expect to rake in roughly $15.21 per hour. Total incomes of Entry-Level Information Technology Support Technicians incorporate potential for, in a few cases, more than $3K from bonuses and close to $6K from profit sharing; these performance components cause packages to range between $25K and $50K. Some workers in this field — approximately one in four — are not awarded benefits. Medical coverage is reported by a fair number and dental plans are enjoyed by the greater part. The majority of workers are highly satisfied with their job. The vast majority of Entry-Level Information Technology Support Technicians (88 percent) survey respondents are men. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$27,974 - $51,805
(Median)
$28K
$38K
$52K
MEDIAN: $38,381
10%
50%
90%

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$10.64 - $21.25
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,974 - $51,805  
   
Bonus
$0.00 - $2,910  
Profit Sharing
$200.89 - $5,918  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,554 - $49,949  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 1,845
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$10.64 - $21.25  
   
Overtime
$16.20 - $33.13  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $2,910  
   
Profit Sharing
$200.89 - $5,918  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,554 - $49,949  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 2,267
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Pay Difference by Location


Entry-Level Information Technology Support Technicians will find that San Francisco offers an impressive pay rate, one which exceeds the national average by 32 percent. Entry-Level Information Technology Support Technicians will also find cushy salaries in Boston (+32 percent), Minneapolis (+26 percent), Washington (+26 percent), and New York (+21 percent). Those in the field find the lowest salaries in Miami, 16 percent below the national average.

Support Technician, Information Technology (IT) Advice

What do you wish you knew about your job when you first started out?

Support Technician, Information Technology (IT) in Saratoga Springs:
"Think Growth."
This job can be very limiting, always pursue opportunities that allow growth opportunity. Can the job develop into a teaching opportunity, can the job develop into a design opportunity, can you use other areas of expertise to broaden the scope of this job, and will your employer change your title as the job grows.

Support Technician, Information Technology (IT) in Knoxville:
"Pick a subject matter and become an expert."
Pick a subject matter and become an expert. Find an area of your business that is important or for which there are few subject matter experts and dive in. Become the subject matter expert for that specific area. Then do it again.

Support Technician, Information Technology (IT) in Albuquerque:
"Easy Could Be Bad Option."
Don't ever take the easy way, it could be relaxed but you can't be successful: "Ad Astra per aspera", no other way.

Support Technician, Information Technology (IT) in Providence:
"Certifications."
Make sure that you attain all certifications that you can before you start your position.

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Skills That Affect Entry-Level Support Technician, Information Technology (IT) Salaries



Windows Support
up arrow 3%

Systems Troubleshooting
up arrow 2%

Customer Service
up arrow 2%

Information Technology (IT) Support
up arrow 1%

Troubleshooting
up arrow 1%

Software Installation & Upgrade
up arrow 1%

Network Support
up arrow 1%

Microsoft Office
up arrow 1%

Windows Operating System General Use
0%

National Average
$35,000

Computer Hardware Technician
up arrow 1%

Hardware Configuration
up arrow 1%

Help Desk / Desktop Support
up arrow 2%

PC Support
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 781 votes.

Gender

Female
12 %
Male
88 %

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 61%
vision benefits Vision: 48% employee benefits None: 24%
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