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Entry-Level Support Technician, Information Technology (IT) Salary

Entry-Level Information Technology Support Technicians pull down an average of $15.18 per hour. Final cash compensation to Entry-Level Information Technology Support Technicians varies from around $25K to approximately $50K; choice pay grades include potential for bonuses and profit sharing as high as $3K and $6K, respectively. Male Entry-Level Information Technology Support Technicians far outnumber their female contemporaries among those who completed the questionnaire. Most Entry-Level Information Technology Support Technicians like their work and job satisfaction is high. While some workers in this profession — close to a fourth — do not have any health coverage, a fair number do receive medical benefits and more than half have dental insurance. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$27,662 - $50,998
(Median)
$28K
$38K
$51K
MEDIAN: $38,066
10%
50%
90%

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$10.61 - $21.07
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$27,662 - $50,998  
   
Bonus
$0.00 - $2,913  
Profit Sharing
$202.26 - $5,512  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,540 - $49,553  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 1,794
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.61 - $21.07  
   
Overtime
$16.39 - $32.57  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $2,913  
   
Profit Sharing
$202.26 - $5,512  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,540 - $49,553  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 2,196

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Pay Difference by Location


For Entry-Level Information Technology Support Technicians, San Francisco provides a pay rate that is 29 percent greater than the national average. Entry-Level Information Technology Support Technicians will also find cushy salaries in Washington (+26 percent), Minneapolis (+24 percent), New York (+21 percent), and Los Angeles (+20 percent). In Miami, salaries are 15 percent below the national average and represent the lowest-paying market. Orlando and San Antonio are a couple other places where companies are known to pay below the median — salaries are 8 percent lower and 2 percent lower, respectively.

Support Technician, Information Technology (IT) Advice

What do you wish you knew about your job when you first started out?

Support Technician, Information Technology (IT) in Saratoga Springs:
"Think Growth."
This job can be very limiting, always pursue opportunities that allow growth opportunity. Can the job develop into a teaching opportunity, can the job develop into a design opportunity, can you use other areas of expertise to broaden the scope of this job, and will your employer change your title as the job grows.

Support Technician, Information Technology (IT) in Knoxville:
"Pick a subject matter and become an expert."
Pick a subject matter and become an expert. Find an area of your business that is important or for which there are few subject matter experts and dive in. Become the subject matter expert for that specific area. Then do it again.

Support Technician, Information Technology (IT) in Albuquerque:
"Easy Could Be Bad Option."
Don't ever take the easy way, it could be relaxed but you can't be successful: "Ad Astra per aspera", no other way.

Support Technician, Information Technology (IT) in Providence:
"Certifications."
Make sure that you attain all certifications that you can before you start your position.

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Skills That Affect Entry-Level Support Technician, Information Technology (IT) Salaries


Microsoft Active Directory
up arrow 6%

Windows Support
up arrow 3%

Systems Troubleshooting
up arrow 2%

Troubleshooting
up arrow 2%

Microsoft Office
up arrow 2%

Customer Service
up arrow 2%

Information Technology (IT) Support
up arrow 1%

Network Support
up arrow 1%

Software Installation & Upgrade
up arrow 1%

Windows Operating System General Use
0%

National Average
$35,000

Computer Hardware Technician
up arrow 2%

PC Support
up arrow 2%

Help Desk / Desktop Support
up arrow 3%

Hardware Configuration
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 819 votes.

Gender

Female
11 %
Male
89 %

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 60%
vision benefits Vision: 47% employee benefits None: 25%