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Entry-Level Support Technician, Information Technology (IT) Salary

Pay for Entry-Level Information Technology Support Technicians sits in the ballpark of $15.18 per hour. In the world of Entry-Level Information Technology Support Technicians, overall cash allowance can occasionally include more than $3K from bonuses and, in some exceptional cases, $6K from profit sharing, causing incomes to vary widely between $25K and $50K. Male Entry-Level Information Technology Support Technicians far outnumber their female contemporaries among those who completed the questionnaire. Nearly one-fourth of professionals in this line of work do not receive benefits; however, a strong majority report medical coverage and the greater part claim dental coverage as well. Job satisfaction is high and work is enjoyable for most Entry-Level Information Technology Support Technicians. Participants in PayScale's salary questionnaire provided the particulars of this report.

$27,597 - $51,313
(Median)
$28K
$38K
$51K
MEDIAN: $38,074
10%
50%
90%

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$10.64 - $21.11
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,597 - $51,313  
   
Bonus
$0.00 - $2,901  
Profit Sharing
$201.80 - $5,817  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,521 - $49,675  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 1,804
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.64 - $21.11  
   
Overtime
$16.42 - $32.85  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $2,901  
   
Profit Sharing
$201.80 - $5,817  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,521 - $49,675  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 2,231

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Pay Difference by Location


San Francisco is home to an above-average pay rate for Entry-Level Information Technology Support Technicians, 31 percent higher than the national average. Entry-Level Information Technology Support Technicians can also look forward to large paychecks in cities like Minneapolis (+26 percent), Washington (+22 percent), New York (+21 percent), and Los Angeles (+20 percent). The lowest-paying market is Miami, which sits 15 percent below the national average. Orlando and San Antonio are a couple other places where companies are known to pay below the median — salaries are 8 percent lower and 2 percent lower, respectively.

Support Technician, Information Technology (IT) Advice

What do you wish you knew about your job when you first started out?

Support Technician, Information Technology (IT) in Saratoga Springs:
"Think Growth."
This job can be very limiting, always pursue opportunities that allow growth opportunity. Can the job develop into a teaching opportunity, can the job develop into a design opportunity, can you use other areas of expertise to broaden the scope of this job, and will your employer change your title as the job grows.

Support Technician, Information Technology (IT) in Knoxville:
"Pick a subject matter and become an expert."
Pick a subject matter and become an expert. Find an area of your business that is important or for which there are few subject matter experts and dive in. Become the subject matter expert for that specific area. Then do it again.

Support Technician, Information Technology (IT) in Albuquerque:
"Easy Could Be Bad Option."
Don't ever take the easy way, it could be relaxed but you can't be successful: "Ad Astra per aspera", no other way.

Support Technician, Information Technology (IT) in Providence:
"Certifications."
Make sure that you attain all certifications that you can before you start your position.

United States (change)

Skills That Affect Entry-Level Support Technician, Information Technology (IT) Salaries



Windows Support
up arrow 3%

Systems Troubleshooting
up arrow 2%

Customer Service
up arrow 2%

Information Technology (IT) Support
up arrow 1%

Software Installation & Upgrade
up arrow 1%

Troubleshooting
up arrow 1%

Microsoft Office
up arrow 1%

Network Support
0%

Windows Operating System General Use
0%

National Average
$35,000

Computer Hardware Technician
up arrow 2%

Help Desk / Desktop Support
up arrow 2%

PC Support
up arrow 2%

Hardware Configuration
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 812 votes.

Gender

Female
11 %
Male
89 %

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 61%
vision benefits Vision: 47% employee benefits None: 24%
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