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Support Technician, Information Technology (IT) Salary in Chicago, Illinois

A Support Technician, Information Technology (IT) in Chicago, Illinois earns an average salary of $41,296 per year. The skills that increase pay for this job the most are Hardware Configuration, Customer Service, and Troubleshooting. People in this job generally don't have more than 20 years' experience. Experience has a moderate effect on income for this job.
$27,436 - $58,879
(Median)
27K
41K
50K
59K
MEDIAN: $41,295
10%
50%
75%
90%

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$12.12 - $23.43
(Median)
12
14
21
23
MEDIAN: $15.00
10%
25%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$27,436 - $58,879  
   
Bonus
$0.00 - $4,085  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,470 - $57,830  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 100
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.12 - $23.43  
   
Overtime
$5.03 - $39.80  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,085  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,470 - $57,830  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 37
United States (change)

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Experience Affects Support Technician, Information Technology (IT) in Chicago, Illinois Salaries

Experienced
up arrow 38%

Mid-Career
up arrow 18%

National Average
$40,000


Skills That Affect Support Technician, Information Technology (IT) in Chicago, Illinois Salaries

Hardware Configuration
up arrow 31%

Customer Service
up arrow 12%

Troubleshooting
up arrow 11%

Microsoft Active Directory
up arrow 8%

Help Desk / Desktop Support
up arrow 7%

Computer Hardware Technician
up arrow 6%

Help Desk / Desktop Support (Tier 2)
up arrow 6%

Information Technology (IT) Support
up arrow 4%

Network Support
up arrow 4%

Software Installation & Upgrade
0%

PC Support
0%

Systems Troubleshooting
0%

National Average
$40,000

Windows Support
up arrow 11%

Microsoft Office
up arrow 12%

Windows Operating System General Use
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 35 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
7%
1-4 years
54%
5-9 years
20%
10-19 years
18%
20 years or more
2%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 68%
vision benefits Vision: 48% employee benefits None: 18%