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Support Technician, Information Technology (IT) Salary in Chicago, Illinois

A Support Technician, Information Technology (IT) in Chicago, Illinois earns an average salary of $42,583 per year. The skills that increase pay for this job the most are Hardware Configuration, Troubleshooting, and Customer Service. People in this job generally don't have more than 20 years' experience. Experience has a moderate effect on income for this job.

$28,500 - $59,277
(Median)
$28K
$43K
$59K
MEDIAN: $42,582
10%
50%
90%

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$11.92 - $24.51
(Median)
$12
$16
$25
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$28,500 - $59,277  
   
Bonus
$0.00 - $3,973  
Profit Sharing
$200.00 - $4,730  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,161 - $59,408  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 96
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.92 - $24.51  
   
Overtime
$5.00 - $40.01  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $3,973  
   
Profit Sharing
$200.00 - $4,730  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,161 - $59,408  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 36

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Experience Affects Support Technician, Information Technology (IT) in Chicago, Illinois Salaries

Experienced
up arrow 39%


National Average
$41,000


Skills That Affect Support Technician, Information Technology (IT) in Chicago, Illinois Salaries

Hardware Configuration
up arrow 17%

Troubleshooting
up arrow 12%

Customer Service
up arrow 11%

Help Desk / Desktop Support
up arrow 8%

Computer Hardware Technician
up arrow 7%

Microsoft Active Directory
up arrow 7%

Information Technology (IT) Support
up arrow 5%

Help Desk / Desktop Support (Tier 2)
up arrow 4%

Network Support
up arrow 2%

National Average
$41,000

Windows Support
up arrow 1%

PC Support
up arrow 2%

Systems Troubleshooting
up arrow 2%

Microsoft Office
up arrow 7%

Software Installation & Upgrade
up arrow 9%

Windows Operating System General Use
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
5%
1-4 years
57%
5-9 years
20%
10-19 years
15%
20 years or more
2%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 69%
vision benefits Vision: 49% employee benefits None: 15%
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