Support Technician, Information Technology (IT) in Chicago, Illinois Salary

A Support Technician, Information Technology (IT) in Chicago, Illinois earns an average salary of $43,578 per year. The skills that increase pay for this job the most are Microsoft Active Directory, Customer Service, Hardware Configuration, and Troubleshooting. People in this job generally don't have more than 20 years' experience. Experience has a moderate effect on income for this job.

$30,394 - $63,072
(Median)
$30K
$44K
$63K
MEDIAN: $43,578
10%
50%
90%

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$12.21 - $24.16
(Median)
$12
$18
$24
MEDIAN: $18.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$30,394 - $63,072  
   
Bonus
$0.00 - $3,394  
Profit Sharing
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,656 - $62,690  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 102
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$12.21 - $24.16  
   
Overtime
$4.97 - $40.27  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $3,394  
   
Profit Sharing
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,656 - $62,690  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 39
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Experience Affects Support Technician, Information Technology (IT) Salaries

Experienced
up arrow 34%


National Average
$42,000


Skills That Affect Support Technician, Information Technology (IT) Salaries

Microsoft Active Directory
up arrow 24%

Customer Service
up arrow 19%

Hardware Configuration
up arrow 17%


Help Desk / Desktop Support
up arrow 8%

Windows Support
up arrow 4%

Computer Hardware Technician
up arrow 3%

Microsoft Office
up arrow 3%

Help Desk / Desktop Support (Tier 2)
up arrow 2%

Network Support
up arrow 1%

Information Technology (IT) Support
0%

Windows Operating System General Use
0%

National Average
$42,000

Software Installation & Upgrade
up arrow 4%

Systems Troubleshooting
up arrow 4%

PC Support
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 30 votes.

Gender

Female
11 %
Male
89 %

Years of Experience

Less than 1 year
5%
1-4 years
51%
5-9 years
23%
10-19 years
18%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 73%
medical benefits
Vision: 51%
dental benefits
None: 10%
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