Support Technician, Information Technology (IT) in Dallas, Texas Salary

Information Technology Support Technicians in Dallas, Texas can expect wages of $43K annually on average. The vast majority of Dallas Information Technology Support Technicians (85 percent) who took the survey are men. Most workers in this position report moderate levels of job satisfaction. Although the greater part have medical coverage and a little more than half have dental coverage, one in three claim no health benefits at all. This snapshot results from replies to PayScale's salary survey.

$29,254 - $69,110
(Median)
$29K
$43K
$69K
MEDIAN: $43,340
10%
50%
90%

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$13.23 - $24.29
(Median)
$13
$17
$24
MEDIAN: $17.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$29,254 - $69,110  
   
Bonus
$0.00 - $4,983  
Profit Sharing
$1,149  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,524 - $60,845  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 47
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.23 - $24.29  
   
Overtime
$20.02 - $41.43  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,983  
   
Profit Sharing
$1,149  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,524 - $60,845  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 46
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Experience Affects Support Technician, Information Technology (IT) Salaries

Experienced
up arrow 20%

Mid-Career
up arrow 1%

National Average
$41,000


Skills That Affect Support Technician, Information Technology (IT) Salaries

Microsoft Office
up arrow 20%

Customer Service
up arrow 11%

Microsoft Active Directory
up arrow 10%

Systems Troubleshooting
up arrow 8%

Help Desk / Desktop Support (Tier 2)
up arrow 1%

Software Installation & Upgrade
up arrow 1%

National Average
$41,000

Network Management / Administration
up arrow 3%

Network Support
up arrow 4%

Information Technology (IT) Support
up arrow 7%

Windows Operating System General Use
up arrow 7%

Hardware Configuration
up arrow 9%

PC Support
up arrow 10%

Troubleshooting
up arrow 10%

Help Desk / Desktop Support
up arrow 12%

Computer Hardware Technician
up arrow 14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
4%
1-4 years
41%
5-9 years
22%
10-19 years
29%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 55%
medical benefits
Vision: 42%
dental benefits
None: 33%
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