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Support Technician, Information Technology (IT) Salary in Dallas, Texas

The average Dallas Information Technology Support Technician earns approximately $42K annually. Lower pay rates hover around $28K, and the higher rates verge on $55K per year. Among folks in this role, job satisfaction levels approximately match the national average. Health benefits are not claimed by all — roughly two in five lack any form of coverage — but the larger part have medical insurance, and slightly more than half have dental, too. There are far more male Information Technology Support Technicians in Dallas survey respondents than women, making up 86 percent. This report is based on responses to the PayScale salary survey.

$28,114 - $63,748
(Median)
$28K
$42K
$64K
MEDIAN: $41,874
10%
50%
90%

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$12.33 - $22.42
(Median)
$12
$17
$22
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$28,114 - $63,748  
   
Bonus
$0.00 - $1,551  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,670 - $54,617  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 35
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$12.33 - $22.42  
   
Overtime
$20.22 - $32.28  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $1,551  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,670 - $54,617  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 33

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Experience Affects Support Technician, Information Technology (IT) in Dallas, Texas Salaries

Experienced
up arrow 20%

Mid-Career
up arrow 6%

National Average
$40,000

Entry-Level
up arrow 12%

Skills That Affect Support Technician, Information Technology (IT) in Dallas, Texas Salaries

Systems Troubleshooting
up arrow 10%

Microsoft Office
up arrow 10%

Microsoft Active Directory
up arrow 10%

Help Desk / Desktop Support (Tier 2)
up arrow 5%

Software Installation & Upgrade
up arrow 4%

National Average
$40,000

Network Support
up arrow 2%

Network Management / Administration
up arrow 4%

Customer Service
up arrow 8%

Information Technology (IT) Support
up arrow 9%

Help Desk / Desktop Support
up arrow 9%

PC Support
up arrow 9%

Windows Operating System General Use
up arrow 9%

Troubleshooting
up arrow 11%

Computer Hardware Technician
up arrow 12%

Software Knowledge
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
1%
1-4 years
44%
5-9 years
19%
10-19 years
32%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 58% dental benefits Dental: 52%
vision benefits Vision: 42% employee benefits None: 39%