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Support Technician, Information Technology (IT) Salary with Help Desk / Desktop Support (Tier 2) skills

The average salary for a Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills is $42,387 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

$30,251 - $60,061
(Median)
$30K
$42K
$60K
MEDIAN: $42,386
10%
50%
90%

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$12.67 - $25.14
(Median)
$13
$18
$25
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$30,251 - $60,061  
   
Bonus
$0.00 - $3,485  
Profit Sharing
$202.03 - $5,128  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,859 - $58,441  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 579
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.67 - $25.14  
   
Overtime
$18.03 - $39.12  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $3,485  
   
Profit Sharing
$202.03 - $5,128  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,859 - $58,441  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 542

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Support Technician, Information Technology (IT) Job Listings

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Pay by Experience Level for Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills Salaries

Late-Career
up arrow 24%

Experienced
up arrow 16%

Mid-Career
up arrow 4%

National Average
$41,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 300 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
40%
5-9 years
31%
10-19 years
23%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 69%
vision benefits Vision: 58% employee benefits None: 19%
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