Support Technician, Information Technology (IT) Salary with Help Desk / Desktop Support (Tier 2) skills (United States)

The average salary for a Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills is $42,337 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.
Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,195 - $60,239
(Median)
30K
36K
42K
50K
60K
MEDIAN: $42,337
10%
25%
50%
75%
90%
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Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.53 - $24.86
(Median)
13
15
18
21
25
MEDIAN: $17.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$30,195 - $60,239  
   
Bonus
$0.00 - $3,513  
Profit Sharing
$201.34 - $6,082  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,658 - $58,971  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 874
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.53 - $24.86  
   
Overtime
$18.04 - $39.90  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $3,513  
   
Profit Sharing
$201.34 - $6,082  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,658 - $58,971  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 874
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Support Technician, Information Technology (IT) Job Listings

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Pay by Experience Level for Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

San Francisco
up arrow 52%
New York
up arrow 24%
San Diego
up arrow 21%
Tulsa
up arrow 12%
Phoenix
up arrow 7%
Los Angeles
up arrow 7%
Atlanta
up arrow 5%
Houston
up arrow 4%
Chicago
up arrow 3%
National Average
$41,000
Dallas
up arrow 4%
Tampa
up arrow 4%
Seattle
up arrow 7%
Miami
up arrow 7%
Salt Lake City
up arrow 22%
Pittsburgh
up arrow 24%
Larger circles over a city indicate a job is popular in that location.

Experience Affects Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills Salaries

Late-Career
up arrow 22%
Experienced
up arrow 16%
Mid-Career
up arrow 4%
National Average
$41,000
Entry-Level
up arrow 7%

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 250 votes.

Gender

Female
13%
female alumni
 
Male
87%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
39%
5-9 years
32%
10-19 years
23%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 68%
vision benefits Vision: 56% employee benefits None: 19%
Find Out Exactly What You Should Be Paid
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