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Support Technician, Information Technology (IT) Salary with Help Desk / Desktop Support (Tier 2) skills

The average salary for a Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills is $42,432 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.
$30,224 - $60,327
(Median)
30K
36K
42K
50K
60K
MEDIAN: $42,431
10%
25%
50%
75%
90%

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$12.61 - $24.79
(Median)
13
15
18
21
25
MEDIAN: $18.00
10%
25%
50%
75%
90%

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Personalied Salary Report » Show Annual Salary Show Hourly Rate

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$30,224 - $60,327  
   
Bonus
$0.00 - $3,128  
Profit Sharing
$197.97 - $5,918  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,759 - $58,471  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 496
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$12.61 - $24.79  
   
Overtime
$18.15 - $38.83  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,128  
   
Profit Sharing
$197.97 - $5,918  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,759 - $58,471  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 469
United States (change)

Support Technician, Information Technology (IT) Job Listings

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Pay by Experience Level for Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Support Technician, Information Technology (IT) with Help Desk / Desktop Support (Tier 2) skills Salaries

Late-Career
up arrow 23%

Experienced
up arrow 16%

Mid-Career
up arrow 3%

National Average
$41,000

Entry-Level
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 268 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
39%
5-9 years
32%
10-19 years
23%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 69%
vision benefits Vision: 57% employee benefits None: 20%