Surveillance technicians work with surveillance systems to ensure that they are functioning properly, and are primarily responsible for installing and maintaining these systems for businesses, which includes installing hardware, software, cables, and user workstations.
Surveillance technicians must always stay up-to-date with regulation codes and control standards to ensure that the company's surveillance is within guidelines for certain locations. This work requires daily monitoring of all surveillance equipment to ensure proper working order and provide upgrades, maintenance, and routine cleaning. They must also provide monthly backups of surveillance systems, work with technical support to resolve system problems, and maintain adequate inventory of equipment and tools.
This position requires a great deal of knowledge of surveillance equipment and how it operates, as well as communication and interpersonal skills to work well with others. They may work with managers or supervisors within the organization, as well as other employees in need of a particular piece of surveillance. An associate's degree may be a minimum requirement for this position, and some employers require years of prior experience in the field. Hours can vary depending on the employer and location, and some work during regular business hours while others work evenings and nights.
Surveillance Technician Tasks
Observe facilities by video and in person to identify and mitigate risks.
Research and suggest equipment, procedures and cost-saving mechanisms.
Report on vulnerabilities, problems and violations of regulations.
Set up, monitor, maintain and upgrade surveillance equipment and software.