Get a Salary Report for



- Compare Your Salary
- Evaluate a Job Offer


- Price a New Hire
- Give a Raise



- Benchmark Jobs
- Create a Comp Plan

Switchboard Operator Salary (United States)

Hourly pay for Switchboard Operators in the United States typically comes in around $11.50 per hour. Close to one-fifth of professionals in this line of work do not receive benefits; however, most report medical coverage and a majority claim dental coverage as well. In a profession dominated by women, 90 percent of Switchboard Operators are female. Job satisfaction for Switchboard Operators is high. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
Switchboard Operator Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$20,578 - $39,126
(Median)
21K
24K
31K
39K
MEDIAN: $25,855
10%
25%
75%
90%
Add this chart to your site: 640px    300px
Switchboard Operator Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.51 - $15.43
(Median)
9
12
13
15
MEDIAN: $11.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$20,578 - $39,126  
   
Bonus
$0.00 - $1,009  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,952 - $32,938  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 25
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.51 - $15.43  
   
Overtime
$4.75 - $21.08  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,009  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,952 - $32,938  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 209
Is Switchboard Operator your job title? Get a personalized salary report!
Location:
Years in Field/Career:
Location:
Years in Field/Career:
United States (change)

Job Description for Switchboard Operator

A switchboard operator is responsible for managing their company's telephone switchboard system. They receive incoming calls and reroute them to the various departments as requested. The switchboard operator might also be tasked with answering general questions from the public. Some switchboard operators are employed at hospitals, in which case they have to respond to emergency alerts and route information to the appropriate parties, as well as have knowledge of hospital codes. Additionally, they might be tasked with using a paging system in addition to a telephone system. The switchboard operator usually has to keep a record of all calls received and made.
Read More...
Switchboard Operator Tasks
  • Place telephone calls or arrange conference calls as instructed.
  • Perform clerical duties; typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
  • Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary.

Common Career Paths for Switchboard Operator

Add this chart to your site:   640px 640px    300px 300px   Copy and paste this HTML:
Switchboard Operators' salaries may rise greatly for those who assume a higher-end position such as an Administrative Assistant. Administrative Assistants bring home $31K per year on average. A Switchboard Operator may also move into a role as a Answering Service and Switchboard Operator or a Receptionist & Telephone Operator.

Switchboard Operator Job Listings

Search for more jobs:
job title / company
location

Survey results show that Switchboard Operators typically report just a few professional skills. Phone Support and Customer Service are considered valuable skills and can increase employee pay. Skills that seem to negatively impact pay include Customer Service.

Pay by Experience Level for Switchboard Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.
More years of relevant experience do not necessarily translate to higher paychecks. The median compensation for relatively untried workers is $23K; in the five-to-10 year group, it's higher at around $24K. People with 10 to 20 years of experience make an average of about $26K in this role. Switchboard Operators who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $27K. Between one and nine years is the typical spectrum of experience for those in this line of work — of those who took the survey, more than half land within it. Experienced employees who have 10-20 years of experience make up one-fifth of the workforce; inexperienced individuals who have been working for less than one year comprise less than five percent, and senior people with more than 20 years under their belt fill out the remaining less than one-tenth.

Switchboard Operator Advice

What do you wish you knew about your job when you first started out?
Switchboard Operator in Minneapolis:
"The Grade Would Never Change Only Steps."
To be a operator you must have customer service skills and able to work under pressure at times.

Related Job Salaries

Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -

Experience Affects Switchboard Operator Salaries

Late-Career
up arrow 8%
Experienced
up arrow 5%
National Average
$25,000
Mid-Career
up arrow 2%
Entry-Level
up arrow 5%

Skills That Affect Switchboard Operator Salaries

Phone Support
up arrow 11%
National Average
$25,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 47 votes.

Gender

Female
90%
female alumni
 
Male
10%
male alumni

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
28%
10-19 years
21%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 65%
vision benefits Vision: 46% employee benefits None: 21%