The average wage for a Switchboard Operator is $12.65 per hour. Most people with this job move on to other positions after 20 years in this career.
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$25,807 - $49,485
$26K
$31K
$49K
MEDIAN: $31,326
10%
50%
90%

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$9.61 - $16.04
$9
$13
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,807 - $49,485  
   
Bonus
$1,248  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,212 - $34,951  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 18
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.61 - $16.04  
   
Overtime
$1.32 - $25.15  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,248  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,212 - $34,951  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 167

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Switchboard Operator

A switchboard operator is responsible for managing their company's telephone switchboard system. They receive incoming calls and reroute them to the various departments as requested. The switchboard operator might also be tasked with answering general questions from the public. Some switchboard operators are employed at hospitals, in which case they have to respond to emergency alerts and route information to the appropriate parties, as well as have knowledge of hospital codes. Additionally, they might be tasked with using a paging system in addition to a telephone system. The switchboard operator usually has to keep a record of all calls received and made.

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Switchboard Operator Tasks

  • Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary.
  • Perform clerical duties; typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
  • Place telephone calls or arrange conference calls as instructed.

Common Career Paths for Switchboard Operator


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Switchboard Operator Job Listings

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Popular Skills for Switchboard Operator

Pay by Experience Level for Switchboard Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Key Stats for Switchboard Operator

Gender

Female
88 %
Male
12 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 27 votes.
Less than 1 year
5%
1-4 years
32%
5-9 years
23%
10-19 years
29%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Switchboard Operator Salaries


Late-Career
up arrow 6%

National Average
$27,000



Skills That Affect Switchboard Operator Salaries



Phone Support
up arrow 2%

National Average
$27,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 27 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
5%
1-4 years
32%
5-9 years
23%
10-19 years
29%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 62%
vision benefits
Vision: 55%
dental benefits
None: 22%
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