What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »

Switchboard Operator Salary

Average Switchboard Operators in the United States make around $11.83 per hour. Earnings generally vary between $9.42 per hour and $15.65. The majority of Switchboard Operators claim high levels of job satisfaction. The vast majority (88 percent) of Switchboard Operators who took the survey are female. Health benefits are not enjoyed by everyone in this line of work, and just over a fifth lack any coverage at all. Medical benefits are reported by a fair number and dental coverage is claimed by more than half. The numbers in this rundown were provided by PayScale's salary survey participants.
Read More
$22,788 - $38,103
(Median)
$23K
$27K
$38K
MEDIAN: $27,320
10%
50%
90%

Add this chart to your site: 640px    300px

$9.42 - $15.65
(Median)
$9
$12
$16
MEDIAN: $11.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13K$26K$39K
Salary
$22,788 - $38,103  
   
Bonus
$0.00 - $1,030  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,840 - $34,108  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 30
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.42 - $15.65  
   
Overtime
$2.53 - $21.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,030  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,840 - $34,108  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 219

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Switchboard Operator

A switchboard operator is responsible for managing their company's telephone switchboard system. They receive incoming calls and reroute them to the various departments as requested. The switchboard operator might also be tasked with answering general questions from the public. Some switchboard operators are employed at hospitals, in which case they have to respond to emergency alerts and route information to the appropriate parties, as well as have knowledge of hospital codes. Additionally, they might be tasked with using a paging system in addition to a telephone system. The switchboard operator usually has to keep a record of all calls received and made.

Read More...

Switchboard Operator Tasks

  • Place telephone calls or arrange conference calls as instructed.
  • Perform clerical duties; typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
  • Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary.

Common Career Paths for Switchboard Operator


Add this chart to your site:   640px 640px    300px 300px


Switchboard Operators do not often transition into Administrative Assistant roles. The role averages $31K per year. Switchboard Operators most often move into positions as Answering Service and Switchboard Operators or Receptionists and Telephone Operators. Answering Service and Switchboard Operators actually earn $2K less on average, however, and Receptionists and Telephone Operators earn $1K less per year than Switchboard Operators do.

Switchboard Operator Job Listings

Search for more jobs:


Switchboard Operators note just a narrow range of job skills. Phone Support and Customer Service are considered valuable skills and can increase employee pay.

Pay by Experience Level for Switchboard Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Folks with fewer than five years of experience take home $24K on average, and those who have worked for five to 10 years see a bigger median salary of $25K. Switchboard Operators claiming one to two decades of experience make an estimated median of $27K. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $28K on average.

Switchboard Operator Advice

What do you wish you knew about your job when you first started out?

Switchboard Operator in Minneapolis:
"The Grade Would Never Change Only Steps."
To be a operator you must have customer service skills and able to work under pressure at times.

Related Job Salaries

United States (change)

Experience Affects Switchboard Operator Salaries

Late-Career
up arrow 9%

Experienced
up arrow 8%

National Average
$26,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 7%

Skills That Affect Switchboard Operator Salaries

Phone Support
up arrow 8%

National Average
$26,000

Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 55 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
4%
1-4 years
36%
5-9 years
27%
10-19 years
24%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 63%
vision benefits Vision: 49% employee benefits None: 23%
ADVERTISEMENT