System Support Administrator Salary

Median pay for System Support Administrators in the United States is around $52K per year. Experience level and the particular city each impact pay for this group, with the former having the largest influence. Job satisfaction for System Support Administrators is high. Men account for the majority of System Support Administrators who responded to the questionnaire — 69 percent to be exact. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Respondents to the PayScale salary survey provided the data for this report.

$35,050 - $73,809
(Median)
$35K
$52K
$74K
MEDIAN: $52,147
10%
50%
90%

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$14.53 - $33.54
(Median)
$15
$21
$34
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$35,050 - $73,809  
   
Bonus
$0.00 - $4,966  
Profit Sharing
$750 - $3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,474 - $74,184  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 188
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$14.53 - $33.54  
   
Overtime
$21.70 - $44.70  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $4,966  
   
Profit Sharing
$750 - $3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,474 - $74,184  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 62
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Job Description for System Support Administrator

System administrators install, operate, and maintain hardware and software for an organization's computer system. They typically maintain existing systems, which involves installing new applications and hardware to keep the system current and working efficiently. On a daily basis, system administrators perform scheduled backups, archive files, change user privileges, or repair software and hardware malfunctions. They troubleshoot any problems that arise, responding to calls and emails from users that are experiencing difficulties. Periodic audits of the system need to be conducted a part of the job, as well as the application of patches and upgrades. Additionally, systems administrators maintain the system's security to protect data, hardware, and software from outside attacks.

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System Support Administrator Tasks

  • Isolate, identify, and troubleshoot issues, and refer problems to management as necessary.
  • Inform internal and external audience of any outages, provide end-user technical support, and maintain the knowledge base.
  • Maintain, manage, and monitor all aspects of information technology strucutre.

System Support Administrator Job Listings

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Popular Skills for System Support Administrator


System Support Administrators report using a wide range of professional skills. Most notably, skills in Microsoft Active Directory, Microsoft Exchange, Windows NT / 2000 / XP Networking, and Microsoft Access are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Internet Information Server, Microsoft Word, and System Administration. It is often found that people who know Microsoft Office are also skilled in Network Management / Administration and Microsoft Exchange.

Pay by Experience Level for System Support Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience is an important factor influencing the compensation of System Support Administrators. The average inexperienced worker earns $47K, and someone who has worked for five to 10 years can expect a bigger median salary of $56K. People with 10 to 20 years of experience make an average of about $58K in this role. System Support Administrators who have acquired more than 20 years of relevant experience earn significantly more than folks with fewer years on their resumes; the average income in this veteran group is $75K.

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Experience Affects System Support Administrator Salaries

Late-Career
up arrow 44%



National Average
$52,000


Skills That Affect System Support Administrator Salaries

Microsoft Active Directory
up arrow 6%

Windows NT / 2000 / XP Networking
up arrow 2%

Microsoft Exchange
up arrow 2%

National Average
$52,000

Microsoft Office
up arrow 4%

Network Management / Administration
up arrow 4%

Microsoft Access
up arrow 4%


System Administration
up arrow 8%

Microsoft Word
up arrow 10%

Internet Information Server (IIS)
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 55 votes.

Gender

Female
31 %
Male
69 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
28%
10-19 years
26%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 72%
vision benefits Vision: 62% employee benefits None: 13%
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