System Support Administrator Salary

Average System Support Administrators in the United States make around $52K per year. Experience level and the particular city each impact pay for this group, with the former having the largest influence. The majority of System Support Administrators claim high levels of job satisfaction. Male System Support Administrators who responded to the survey are more common than women; more than half (68 percent) are men. Medical benefits are awarded to a large number, and a fair number earn dental coverage. This report is based on answers to PayScale's salary questionnaire.

$35,031 - $73,853
(Median)
$35K
$52K
$74K
MEDIAN: $52,050
10%
50%
90%

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$14.58 - $33.44
(Median)
$15
$20
$33
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$35,031 - $73,853  
   
Bonus
$0.00 - $4,975  
Profit Sharing
$750 - $3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,289 - $74,184  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 187
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$14.58 - $33.44  
   
Overtime
$21.70 - $44.70  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $4,975  
   
Profit Sharing
$750 - $3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,289 - $74,184  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 63
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Job Description for System Support Administrator

System administrators install, operate, and maintain hardware and software for an organization's computer system. They typically maintain existing systems, which involves installing new applications and hardware to keep the system current and working efficiently. On a daily basis, system administrators perform scheduled backups, archive files, change user privileges, or repair software and hardware malfunctions. They troubleshoot any problems that arise, responding to calls and emails from users that are experiencing difficulties. Periodic audits of the system need to be conducted a part of the job, as well as the application of patches and upgrades. Additionally, systems administrators maintain the system's security to protect data, hardware, and software from outside attacks.

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System Support Administrator Tasks

  • Isolate, identify, and troubleshoot issues, and refer problems to management as necessary.
  • Inform internal and external audience of any outages, provide end-user technical support, and maintain the knowledge base.
  • Maintain, manage, and monitor all aspects of information technology strucutre.

System Support Administrator Job Listings

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Popular Skills for System Support Administrator


Survey results show that System Support Administrators use a fair number of skills. Most notably, skills in Microsoft Active Directory, Microsoft Exchange, Windows NT / 2000 / XP Networking, and Microsoft Access are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Microsoft Word, Internet Information Server, and System Administration. The majority of those who know Microsoft Office also know Network Management / Administration and Microsoft Exchange.

Pay by Experience Level for System Support Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and income seem to be closely related; in general, the survey respondents who had worked for more years reported higher incomes. People who have worked for fewer than five years bring home $47K on average. Median compensation in the five-to-10 year group, however, is higher at approximately $56K. System Support Administrators bring in $57K after working for 10 to 20 years. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $75K.

Related Job Salaries

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Experience Affects System Support Administrator Salaries

Late-Career
up arrow 44%



National Average
$52,000


Skills That Affect System Support Administrator Salaries

Microsoft Active Directory
up arrow 7%

Windows NT / 2000 / XP Networking
up arrow 2%

Microsoft Exchange
up arrow 2%

National Average
$52,000

Microsoft Access
up arrow 4%




System Administration
up arrow 8%

Microsoft Word
up arrow 10%

Internet Information Server (IIS)
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 55 votes.

Gender

Female
32 %
Male
68 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
28%
10-19 years
27%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 72%
vision benefits Vision: 62% employee benefits None: 13%
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