System Support Administrator Salary
An average System Support Administrator in the United States can expect to take home roughly $56K per year. Experience level and the particular city each impact pay for this group, with the former having the largest influence. The majority of System Support Administrators (66 percent) who took the survey are men. While just over one in five report receiving no health benefits, a fair number do receive medical coverage, and the greater part have dental, as well. Most people in this position report feeling highly satisfied with their jobs. The information for this snapshot was generated by responses to the PayScale salary survey.
|Salary||$35,744 - $78,134|
|Bonus||$0.00 - $7,000|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$35,517 - $79,227|
|Hourly Rate||$16.58 - $34.02|
|Overtime||$9.21 - $48.94|
|Bonus||$0.00 - $7,000|
|Total Pay (||$35,517 - $79,227|
Job Description for System Support Administrator
System administrators install, operate, and maintain hardware and software for an organization's computer system. They typically maintain existing systems, which involves installing new applications and hardware to keep the system current and working efficiently. On a daily basis, system administrators perform scheduled backups, archive files, change user privileges, or repair software and hardware malfunctions. They troubleshoot any problems that arise, responding to calls and emails from users that are experiencing difficulties. Periodic audits of the system need to be conducted a part of the job, as well as the application of patches and upgrades. Additionally, systems administrators maintain the system's security to protect data, hardware, and software from outside attacks.Read More...
An important aspect of the job is problem solving. When a system goes down, system administrators must be able to quickly and accurately fix the problem. Typically, no travel is required, but weekends and evenings may be part of the work schedule (sometimes with little or no advanced notice).
System administrator positions generally require a bachelor's degree in software engineering, computer science, or a related discipline, and these professionals are required to have certification in one or more programming languages. They need to know Windows or Linux server systems, along with the ability to write programs to automate tasks. Depending on the size of the organization, system administrators may work with either a large or small staff; they train and may manage other staff members, as well as help co-workers with their computer problems.
System Support Administrator Tasks
- Maintain, manage, and monitor all aspects of information technology strucutre.
- Inform internal and external audience of any outages, provide end-user technical support, and maintain the knowledge base.
- Isolate, identify, and troubleshoot issues, and refer problems to management as necessary.
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Popular Skills for System Support Administrator
System Support Administrators seem to wield many skills on the job. Most notably, skills in Microsoft Active Directory, Microsoft Exchange, Windows NT / 2000 / XP Networking, and Windows Operating System General Use are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Windows Support, Network Management / Administration, and Internet Information Server. Those educated in Microsoft Office tend to be well versed in Network Management / Administration and Microsoft Exchange.
Pay by Experience Level for System Support Administrator
Median of all compensation (including tips, bonus, and overtime) by years of experience.
System Support Administrators do not generally earn higher incomes from more experience in the field. Relatively untried employees who have less than five years' experience make $49K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $61K. System Support Administrators with one to two decades of relevant experience report an average salary of approximately $64K. System Support Administrators who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $66K on average.
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Key Stats for System Support Administrator
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