System Support Administrator Salary

System Support Administrators in the United States take home an average $52K annually. Career duration is the biggest factor affecting pay for this group, followed by geography. Making up 70 percent of those who took the survey, male System Support Administrators greatly outnumber their female counterparts. Medical benefits are awarded to most, and a strong majority earn dental coverage. The majority of System Support Administrators claim high levels of job satisfaction. Respondents to the PayScale salary survey provided the data for this report.

$35,266 - $72,897
(Median)
$35K
$52K
$73K
MEDIAN: $52,119
10%
50%
90%

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$14.70 - $30.64
(Median)
$15
$20
$31
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$35,266 - $72,897  
   
Bonus
$0.00 - $4,460  
Profit Sharing
$983 - $4,069  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,510 - $73,336  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 183
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$14.70 - $30.64  
   
Overtime
$21.33 - $42.80  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $4,460  
   
Profit Sharing
$983 - $4,069  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,510 - $73,336  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 56

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Job Description for System Support Administrator

System administrators install, operate, and maintain hardware and software for an organization's computer system. They typically maintain existing systems, which involves installing new applications and hardware to keep the system current and working efficiently. On a daily basis, system administrators perform scheduled backups, archive files, change user privileges, or repair software and hardware malfunctions. They troubleshoot any problems that arise, responding to calls and emails from users that are experiencing difficulties. Periodic audits of the system need to be conducted a part of the job, as well as the application of patches and upgrades. Additionally, systems administrators maintain the system's security to protect data, hardware, and software from outside attacks.

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System Support Administrator Tasks

  • Isolate, identify, and troubleshoot issues, and refer problems to management as necessary.
  • Inform internal and external audience of any outages, provide end-user technical support, and maintain the knowledge base.
  • Maintain, manage, and monitor all aspects of information technology strucutre.

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Popular Skills for System Support Administrator


Survey results suggest that System Support Administrators put a wide range of professional skills to use. Most notably, skills in Windows NT / 2000 / XP Networking, Microsoft Exchange, Microsoft Access, and Microsoft Office are correlated to pay that is above average. At the other end of the pay range are skills like Internet Information Server, Microsoft Word, and System Administration. Those proficient in Microsoft Office are, more often than not, also skilled in Network Management / Administration and Microsoft Exchange.

Pay by Experience Level for System Support Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many System Support Administrators, more experience generally translates to higher pay. The median compensation for relatively untried workers is $46K; in the five-to-10 year group, it's higher at around $55K. For System Support Administrators, 10 to 20 years of experience on the job amounts to an average salary of $57K. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $74K, which is substantially larger than the medians reported by folks with fewer years on their resumes.

Related Job Salaries

United States (change)

Experience Affects System Support Administrator Salaries

Late-Career
up arrow 42%



National Average
$52,000


Skills That Affect System Support Administrator Salaries

Windows NT / 2000 / XP Networking
up arrow 2%

National Average
$52,000

Microsoft Exchange
up arrow 3%

Microsoft Office
up arrow 4%

Microsoft Access
up arrow 4%



System Administration
up arrow 8%

Microsoft Word
up arrow 10%

Internet Information Server (IIS)
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 58 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
3%
1-4 years
36%
5-9 years
28%
10-19 years
28%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 74%
vision benefits Vision: 63% employee benefits None: 12%