System Support Administrator Salary
The average System Support Administrator in the United States earns approximately $56K annually. Career length is the biggest factor affecting pay for this group, followed by geography. In this profession, a strong majority enjoy medical and dental coverage, and the larger part have vision insurance, as well. Work is enjoyable for System Support Administrators, who typically claim high levels of job satisfaction. System Support Administrators who participated in the survey are largely men, dominating at 62 percent. Respondents to the PayScale salary survey provided the data for this report.
Job Description for System Support Administrator
System administrators install, operate, and maintain hardware and software for an organization's computer system. They typically maintain existing systems, which involves installing new applications and hardware to keep the system current and working efficiently. On a daily basis, system administrators perform scheduled backups, archive files, change user privileges, or repair software and hardware malfunctions. They troubleshoot any problems that arise, responding to calls and emails from users that are experiencing difficulties. Periodic audits of the system need to be conducted a part of the job, as well as the application of patches and upgrades. Additionally, systems administrators maintain the system's security to protect data, hardware, and software from outside attacks.Read More...
An important aspect of the job is problem solving. When a system goes down, system administrators must be able to quickly and accurately fix the problem. Typically, no travel is required, but weekends and evenings may be part of the work schedule (sometimes with little or no advanced notice).
System administrator positions generally require a bachelor's degree in software engineering, computer science, or a related discipline, and these professionals are required to have certification in one or more programming languages. They need to know Windows or Linux server systems, along with the ability to write programs to automate tasks. Depending on the size of the organization, system administrators may work with either a large or small staff; they train and may manage other staff members, as well as help co-workers with their computer problems.
System Support Administrator Tasks
- Maintain, manage, and monitor all aspects of information technology strucutre.
- Inform internal and external audience of any outages, provide end-user technical support, and maintain the knowledge base.
- Isolate, identify, and troubleshoot issues, and refer problems to management as necessary.
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Popular Skills for System Support Administrator
Survey participants wield an impressively varied skill set on the job. Most notably, skills in Microsoft Exchange, Microsoft Active Directory, Windows NT / 2000 / XP Networking, and Windows Operating System General Use are correlated to pay that is above average. Skills that pay less than market rate include Windows Support, Internet Information Server, and Network Management / Administration. Those educated in Microsoft Office tend to be well versed in Network Management / Administration and Microsoft Exchange.
Pay by Experience Level for System Support Administrator
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Relatively untried employees who have less than five years' experience have a median salary of $50K. Those who have been around for five to 10 years can expect to take home more — $61K on average. People with 10 to 20 years of experience make an average of about $58K in this role. Old hands who claim more than two decades on the job enjoy average earnings of $72K.