The average System Support Administrator in the United States earns approximately $56K annually. Career length is the biggest factor affecting pay for this group, followed by geography. In this profession, a strong majority enjoy medical and dental coverage, and the larger part have vision insurance, as well. Work is enjoyable for System Support Administrators, who typically claim high levels of job satisfaction. System Support Administrators who participated in the survey are largely men, dominating at 62 percent. Respondents to the PayScale salary survey provided the data for this report.

$34,919 - $74,652
(Median)
$35K
$56K
$75K
MEDIAN: $55,893
10%
50%
90%

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$17.22 - $35.00
(Median)
$17
$23
$35
MEDIAN: $23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$34,919 - $74,652  
   
Bonus
$0.00 - $7,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,382 - $78,292  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 79
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$17.22 - $35.00  
   
Overtime
$9.21 - $53.83  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $7,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,382 - $78,292  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 24
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Job Description for System Support Administrator

System administrators install, operate, and maintain hardware and software for an organization's computer system. They typically maintain existing systems, which involves installing new applications and hardware to keep the system current and working efficiently. On a daily basis, system administrators perform scheduled backups, archive files, change user privileges, or repair software and hardware malfunctions. They troubleshoot any problems that arise, responding to calls and emails from users that are experiencing difficulties. Periodic audits of the system need to be conducted a part of the job, as well as the application of patches and upgrades. Additionally, systems administrators maintain the system's security to protect data, hardware, and software from outside attacks.

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System Support Administrator Tasks

  • Isolate, identify, and troubleshoot issues, and refer problems to management as necessary.
  • Inform internal and external audience of any outages, provide end-user technical support, and maintain the knowledge base.
  • Maintain, manage, and monitor all aspects of information technology strucutre.

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Popular Skills for System Support Administrator


Survey participants wield an impressively varied skill set on the job. Most notably, skills in Microsoft Exchange, Microsoft Active Directory, Windows NT / 2000 / XP Networking, and Windows Operating System General Use are correlated to pay that is above average. Skills that pay less than market rate include Windows Support, Internet Information Server, and Network Management / Administration. Those educated in Microsoft Office tend to be well versed in Network Management / Administration and Microsoft Exchange.

Pay by Experience Level for System Support Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have less than five years' experience have a median salary of $50K. Those who have been around for five to 10 years can expect to take home more — $61K on average. People with 10 to 20 years of experience make an average of about $58K in this role. Old hands who claim more than two decades on the job enjoy average earnings of $72K.

Related Job Salaries

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Experience Affects System Support Administrator Salaries

Late-Career
up arrow 35%



National Average
$54,000


Skills That Affect System Support Administrator Salaries

Microsoft Exchange
up arrow 8%

Microsoft Active Directory
up arrow 4%

National Average
$54,000

Windows NT / 2000 / XP Networking
up arrow 2%

Windows Operating System General Use
up arrow 2%


Microsoft Access
up arrow 8%

Microsoft Word
up arrow 8%

System Administration
up arrow 9%


Internet Information Server (IIS)
up arrow 13%

Windows Support
up arrow 16%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 15 votes.

Gender

Female
38 %
Male
62 %

Years of Experience

Less than 1 year
4%
1-4 years
33%
5-9 years
33%
10-19 years
21%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 72%
medical benefits
Vision: 59%
dental benefits
None: 20%
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