System Support Administrator (Computer) Salary

An average Computer System Support Administrator in the United States can expect to take home roughly $51K annually. Career length is the biggest factor affecting pay for this group, followed by geography. Medical benefits are awarded to most, and a strong majority earn dental coverage. Most workers in this position report high levels of job satisfaction. Male Computer System Support Administrators are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field.

$35,641 - $77,497

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$14.06 - $27.33

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$35,641 - $77,497  
   
Bonus
$0.00 - $5,087  
Profit Sharing
$814 - $11,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,033 - $72,675  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 230
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$14.06 - $27.33  
   
Overtime
$19.13 - $45.76  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $5,087  
   
Profit Sharing
$814 - $11,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,033 - $72,675  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 101
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Job Description for System Support Administrator (Computer)

A system support administrator (computer) performs a number of tasks related to the effective, efficient performance of systems for their employer. They must be skilled with the systems and infrastructure used by their company, as well as possess experience related to the installation, configuration, operation, and maintenance of hardware and software used by their employer/clients. A system support administrator also must be familiar with network, database, and security administration, as well as with common operating systems.

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System Support Administrator (Computer) Tasks

  • Install, configure, maintain, and upgrade server operating systems and applications, for use in websites, data centers, enterprise resource planning, file sharing, etc.
  • Recognize and troubleshoot problems with server hardware and applications software.
  • Establish and document standards and procedures.

Common Career Paths for System Support Administrator (Computer)


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Though some Computer System Support Administrators move into positions like Senior Systems Administrator (where the average salary is $77K), this progression is not the norm. A common career progression for a Computer System Support Administrator is to become a Windows Server System Administrator or an Information Technology Manager. Compared to Computer System Support Administrators, the first group earns $11K more on average, and the second group earns $27K more.

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Popular Skills for System Support Administrator (Computer)


Survey results suggest that Computer System Support Administrators use a fairly large toolkit of professional skills. Most notably, skills in Windows NT / 2000 / XP Networking, Microsoft Exchange, Windows Operating System General Use, and Cisco Networking are correlated to pay that is above average. Those listing Help Desk / Desktop Support as a skill should be prepared for drastically lower pay. Linux and Microsoft Access also typically command lower compensation. Most people skilled in Microsoft Office are similarly competent in Network Management / Administration and Microsoft Exchange.

Pay by Experience Level for System Support Administrator (Computer)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Salaries for the relatively untried average out to around $43K, but survey participants with five to 10 years of experience earn a significantly higher median of $52K. Computer System Support Administrators see a median salary of $55K after reaching one to two decades on the job. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $56K.

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Experience Affects System Support Administrator (Computer) Salaries




National Average
$49,000


Skills That Affect System Support Administrator (Computer) Salaries

Windows NT / 2000 / XP Networking
up arrow 2%

Windows Operating System General Use
0%

Microsoft Exchange
0%

National Average
$49,000

Cisco Networking
up arrow 1%

Network Management / Administration
up arrow 2%



Microsoft Access
up arrow 10%

Linux
up arrow 12%

Help Desk / Desktop Support (Tier 2)
up arrow 25%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 62 votes.

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
3%
1-4 years
26%
5-9 years
28%
10-19 years
34%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 76%
vision benefits Vision: 64% employee benefits None: 14%
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