System Support Administrator (Computer) Salary
Earnings for Computer System Support Administrators in the United States come in at around $54K per year on average. Geography and career length each impact pay for this group, with the former having the largest influence. The vast majority of Computer System Support Administrators (80 percent) who took the survey are men. The majority of workers are highly satisfied with their job. A large number report receiving medical coverage from their employers and a fair number collect dental insurance.
Job Description for System Support Administrator (Computer)
A system support administrator (computer) performs a number of tasks related to the effective, efficient performance of systems for their employer. They must be skilled with the systems and infrastructure used by their company, as well as possess experience related to the installation, configuration, operation, and maintenance of hardware and software used by their employer/clients. A system support administrator also must be familiar with network, database, and security administration, as well as with common operating systems.Read More...
System support administrators often work in their company's information technology (IT) department and correspond with other departments as needed. The system support administrator often has to plan and implement projects to optimize clients' systems, as well as offer support during and after technological transitions. These professionals typically work in an office setting during regular business hours, although they may need to be on call to respond to emergencies as they arise and work outside office hours to perform scheduled maintenance.
To become a system support administrator, at least a bachelor's degree in computer science, information systems, or a related field is typically required. Related experience is often required or preferred as well. The system support administrator also must stay up to date new products and technical advancements in the field.
System Support Administrator (Computer) Tasks
- Establish and document standards and procedures.
- Recognize and troubleshoot problems with server hardware and applications software.
- Install, configure, maintain, and upgrade server operating systems and applications, for use in websites, data centers, enterprise resource planning, file sharing, etc.
Common Career Paths for System Support Administrator (Computer)
While not commonly seen, Computer System Support Administrators who transition into a Senior Systems Administrator position may see a rise in pay. The median salary for Senior Systems Administrators is $78K per year. The most common next step for a Computer System Support Administrator is to become a Windows Server System Administrator or an Information Technology Manager. The former position pays an additional $9K per year on average, and the latter position pays $25K more per year.
System Support Administrator Job Listings
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Popular Skills for System Support Administrator (Computer)
Survey takers working as Computer System Support Administrators report using a large range of professional skills. Most notably, skills in Microsoft Exchange, Windows NT / 2000 / XP Networking, Windows Operating System General Use, and Microsoft Word are correlated to pay that is above average. Those listing Help Desk / Desktop Support as a skill should be prepared for drastically lower pay. Linux and Microsoft Access also typically command lower compensation. The majority of those who know Microsoft Office also know Network Management / Administration and Microsoft Exchange.
Pay by Experience Level for System Support Administrator (Computer)
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Computer System Support Administrators, experience and pay levels seem to be correlated; more years in the business generally lead to more money. Salaries of relatively inexperienced workers fall in the neighborhood of $42K, but folks who have racked up five to 10 years see a notably higher median of $56K. Computer System Support Administrators claiming one to two decades of experience make an estimated median of $60K. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $64K on average.