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System Support Administrator (Computer) Salary (United States)

Earnings for Computer System Support Administrators in the United States come in at around $50K per year on average. Career duration and the particular city each impact pay for this group, with the former having the largest influence. Job satisfaction is high and work is enjoyable for most Computer System Support Administrators. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. The data for this snapshot was collected from individuals who took PayScale's salary survey.
System Support Administrator (Computer) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$35,890 - $72,012
(Median)
36K
43K
50K
61K
72K
MEDIAN: $50,434
10%
25%
50%
75%
90%
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System Support Administrator (Computer) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.12 - $29.49
(Median)
14
17
21
25
29
MEDIAN: $20
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$35,890 - $72,012  
   
Bonus
$0.00 - $4,943  
Profit Sharing
$2,035 - $11,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,244 - $69,878  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 220
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$14.12 - $29.49  
   
Overtime
$18.09 - $46.01  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $4,943  
   
Profit Sharing
$2,035 - $11,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,244 - $69,878  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 96
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Job Description for System Support Administrator (Computer)

A system support administrator (computer) performs a number of tasks related to the effective, efficient performance of systems for their employer. They must be skilled with the systems and infrastructure used by their company, as well as possess experience related to the installation, configuration, operation, and maintenance of hardware and software used by their employer/clients. A system support administrator also must be familiar with network, database, and security administration, as well as with common operating systems.
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System Support Administrator (Computer) Tasks
  • Install, configure, maintain, and upgrade server operating systems and applications, for use in websites, data centers, enterprise resource planning, file sharing, etc.
  • Recognize and troubleshoot problems with server hardware and applications software.
  • Establish and document standards and procedures.

Common Career Paths for System Support Administrator (Computer)

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Though some Computer System Support Administrators move into positions like Senior Systems Administrator (where the average salary is $76K), this progression is not the norm. A common career progression for a Computer System Support Administrator is to become a Windows Server System Administrator or an Information Technology Manager. Compared to Computer System Support Administrators, the first group earns $11K more on average, and the second group earns $26K more.

System Support Administrator Job Listings

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Popular Skills for System Support Administrator (Computer)

Computer System Support Administrators generally report applying a varied skill set to their work. Most notably, skills in Windows NT / 2000 / XP Networking, Windows Operating System General Use, Microsoft Exchange, and Cisco Networking are correlated to pay that is above average. Those listing Help Desk / Desktop Support as a skill should be prepared for drastically lower pay. Microsoft Word and Linux also typically command lower compensation. Those educated in Microsoft Office tend to be well versed in Network Management / Administration and Microsoft Exchange.

Pay by Experience Level for System Support Administrator (Computer)

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Workers in their first five years can expect to earn $42K, but people who have been around for five to 10 years earn a noticeably bigger sum of $51K. People with 10 to 20 years of experience make an average of about $55K in this role. Survey participants with more than two decades under their belts actually report earning less than people with less experience; the former take home only $54K on average.

Pay Difference By Location

Houston
up arrow 8%
Dallas
up arrow 7%
National Average
$49,000
New York
up arrow 3%
Larger circles over a city indicate a job is popular in that location.
Houston offers some of the highest pay in the country for Computer System Support Administrators, 8 percent above the national average. Computer System Support Administrators will also find cushy salaries in Dallas (+7 percent). In New York, salaries are 3 percent below the national average and represent the lowest-paying market.

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Experience Affects System Support Administrator (Computer) Salaries

National Average
$49,000

Skills That Affect System Support Administrator (Computer) Salaries

Windows NT / 2000 / XP Networking
up arrow 2%
Windows Operating System General Use
0%
Microsoft Exchange
0%
National Average
$49,000
Cisco Networking
up arrow 1%
Network Management / Administration
up arrow 2%
Microsoft Access
up arrow 6%
Linux
up arrow 8%
Help Desk / Desktop Support (Tier 2)
up arrow 25%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 68 votes.

Gender

Female
20%
female alumni
 
Male
80%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
25%
5-9 years
28%
10-19 years
34%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 75%
vision benefits Vision: 63% employee benefits None: 15%