System Support Administrator (Computer) Salary

Median pay for Computer System Support Administrators in the United States is around $50K per year. Career duration and the particular city each impact pay for this group, with the former having the largest influence. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to the larger part. For the most part, Computer System Support Administrators enjoy their work and report high levels of job satisfaction. Generally, women make up less than a third of all Computer System Support Administrators who answered the questionnnaire. The numbers in this rundown were provided by PayScale's salary survey participants.

$35,584 - $76,841
(Median)
$36K
$50K
$77K
MEDIAN: $50,477
10%
50%
90%

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$13.58 - $27.33
(Median)
$14
$21
$27
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Salary
$35,584 - $76,841  
   
Bonus
$0.00 - $4,932  
Profit Sharing
$814 - $11,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,991 - $72,312  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 228
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$13.58 - $27.33  
   
Overtime
$18.47 - $45.67  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $4,932  
   
Profit Sharing
$814 - $11,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,991 - $72,312  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 101
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Job Description for System Support Administrator (Computer)

A system support administrator (computer) performs a number of tasks related to the effective, efficient performance of systems for their employer. They must be skilled with the systems and infrastructure used by their company, as well as possess experience related to the installation, configuration, operation, and maintenance of hardware and software used by their employer/clients. A system support administrator also must be familiar with network, database, and security administration, as well as with common operating systems.

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System Support Administrator (Computer) Tasks

  • Install, configure, maintain, and upgrade server operating systems and applications, for use in websites, data centers, enterprise resource planning, file sharing, etc.
  • Recognize and troubleshoot problems with server hardware and applications software.
  • Establish and document standards and procedures.

Common Career Paths for System Support Administrator (Computer)


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Computer System Support Administrators who advance into the role of a Senior Systems Administrator are fairly uncommon. Senior Systems Administrators on average earn $77K per year. The most common next step for a Computer System Support Administrator is to become a Windows Server System Administrator or an Information Technology Manager. The former position pays an additional $11K per year on average, and the latter position pays $27K more per year.

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Popular Skills for System Support Administrator (Computer)


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Windows NT / 2000 / XP Networking, Microsoft Exchange, Windows Operating System General Use, and Cisco Networking are correlated to pay that is above average. Those listing Help Desk / Desktop Support as a skill should be prepared for drastically lower pay. Linux and Microsoft Word also typically command lower compensation. Those familiar with Microsoft Office also tend to know Network Management / Administration and Microsoft Exchange.

Pay by Experience Level for System Support Administrator (Computer)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Computer System Support Administrators with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Survey participants with less than five years' experience pocket $42K on average, but those with five to 10 years of experience enjoy a much bigger median of $51K. For Computer System Support Administrators, 10 to 20 years of experience on the job amounts to an average salary of $55K. Individuals who report more than two decades of experience seem to make about the same as folks in the 10-to-20 year range.

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Experience Affects System Support Administrator (Computer) Salaries




National Average
$49,000


Skills That Affect System Support Administrator (Computer) Salaries

Windows NT / 2000 / XP Networking
up arrow 2%

Windows Operating System General Use
0%

Microsoft Exchange
0%

National Average
$49,000

Cisco Networking
up arrow 1%

Network Management / Administration
up arrow 2%


Microsoft Access
up arrow 9%


Linux
up arrow 12%

Help Desk / Desktop Support (Tier 2)
up arrow 24%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 62 votes.

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
3%
1-4 years
26%
5-9 years
28%
10-19 years
33%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 76%
vision benefits Vision: 64% employee benefits None: 14%
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