Earnings for Computer System Support Administrators in the United States come in at around $54K per year on average. Geography and career length each impact pay for this group, with the former having the largest influence. The vast majority of Computer System Support Administrators (80 percent) who took the survey are men. The majority of workers are highly satisfied with their job. A large number report receiving medical coverage from their employers and a fair number collect dental insurance.

$34,700 - $78,812
(Median)
$35K
$54K
$79K
MEDIAN: $54,215
10%
50%
90%

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$13.80 - $33.89
(Median)
$14
$21
$34
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$34,700 - $78,812  
   
Bonus
$498.33 - $9,696  
Profit Sharing
$2,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,516 - $79,972  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 136
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$13.80 - $33.89  
   
Overtime
$23.51 - $52.93  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$498.33 - $9,696  
   
Profit Sharing
$2,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,516 - $79,972  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 56
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Job Description for System Support Administrator (Computer)

A system support administrator (computer) performs a number of tasks related to the effective, efficient performance of systems for their employer. They must be skilled with the systems and infrastructure used by their company, as well as possess experience related to the installation, configuration, operation, and maintenance of hardware and software used by their employer/clients. A system support administrator also must be familiar with network, database, and security administration, as well as with common operating systems.

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System Support Administrator (Computer) Tasks

  • Install, configure, maintain, and upgrade server operating systems and applications, for use in websites, data centers, enterprise resource planning, file sharing, etc.
  • Recognize and troubleshoot problems with server hardware and applications software.
  • Establish and document standards and procedures.

Common Career Paths for System Support Administrator (Computer)


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While not commonly seen, Computer System Support Administrators who transition into a Senior Systems Administrator position may see a rise in pay. The median salary for Senior Systems Administrators is $78K per year. The most common next step for a Computer System Support Administrator is to become a Windows Server System Administrator or an Information Technology Manager. The former position pays an additional $9K per year on average, and the latter position pays $25K more per year.

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Popular Skills for System Support Administrator (Computer)


Survey takers working as Computer System Support Administrators report using a large range of professional skills. Most notably, skills in Microsoft Exchange, Windows NT / 2000 / XP Networking, Windows Operating System General Use, and Microsoft Word are correlated to pay that is above average. Those listing Help Desk / Desktop Support as a skill should be prepared for drastically lower pay. Linux and Microsoft Access also typically command lower compensation. The majority of those who know Microsoft Office also know Network Management / Administration and Microsoft Exchange.

Pay by Experience Level for System Support Administrator (Computer)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Computer System Support Administrators, experience and pay levels seem to be correlated; more years in the business generally lead to more money. Salaries of relatively inexperienced workers fall in the neighborhood of $42K, but folks who have racked up five to 10 years see a notably higher median of $56K. Computer System Support Administrators claiming one to two decades of experience make an estimated median of $60K. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $64K on average.

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Experience Affects System Support Administrator (Computer) Salaries




National Average
$52,000


Skills That Affect System Support Administrator (Computer) Salaries

Microsoft Exchange
up arrow 2%

National Average
$52,000

Windows Operating System General Use
up arrow 1%

Windows NT / 2000 / XP Networking
up arrow 1%

Microsoft Word
up arrow 3%

Network Management / Administration
up arrow 4%


Cisco Networking
up arrow 6%

Windows Support
up arrow 7%

Microsoft Active Directory
up arrow 8%


Linux
up arrow 17%

Help Desk / Desktop Support (Tier 2)
up arrow 28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.

Gender

Female
20 %
Male
80 %

Years of Experience

Less than 1 year
3%
1-4 years
35%
5-9 years
27%
10-19 years
30%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 79%
medical benefits
Vision: 67%
dental benefits
None: 10%
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