System Support Administrator (Computer) Salary
Computer System Support Administrators in the United States can expect to earn an average of $54K annually. Geographic location is the biggest factor affecting pay for this group, followed by career length. Making up 79 percent of those who took the survey, male Computer System Support Administrators greatly outnumber their female counterparts. For the most part, Computer System Support Administrators enjoy their work and report high levels of job satisfaction. Medical benefits are awarded to most, and a strong majority earn dental coverage. The information for this snapshot was generated by responses to the PayScale salary survey.
Job Description for System Support Administrator (Computer)
A system support administrator (computer) performs a number of tasks related to the effective, efficient performance of systems for their employer. They must be skilled with the systems and infrastructure used by their company, as well as possess experience related to the installation, configuration, operation, and maintenance of hardware and software used by their employer/clients. A system support administrator also must be familiar with network, database, and security administration, as well as with common operating systems.Read More...
System support administrators often work in their company's information technology (IT) department and correspond with other departments as needed. The system support administrator often has to plan and implement projects to optimize clients' systems, as well as offer support during and after technological transitions. These professionals typically work in an office setting during regular business hours, although they may need to be on call to respond to emergencies as they arise and work outside office hours to perform scheduled maintenance.
To become a system support administrator, at least a bachelor's degree in computer science, information systems, or a related field is typically required. Related experience is often required or preferred as well. The system support administrator also must stay up to date new products and technical advancements in the field.
System Support Administrator (Computer) Tasks
- Establish and document standards and procedures.
- Recognize and troubleshoot problems with server hardware and applications software.
- Install, configure, maintain, and upgrade server operating systems and applications, for use in websites, data centers, enterprise resource planning, file sharing, etc.
Common Career Paths for System Support Administrator (Computer)
Though it's uncommon, some Computer System Support Administrators move into roles as Senior Systems Administrators, where pay is an average $78K per year. Windows Server System Administrators or Information Technology Managers are common next-step roles for Computer System Support Administrators moving up in their careers; annual pay for Windows Server System Administrators is $9K higher on average, and it's $26K higher for Information Technology Managers.
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Popular Skills for System Support Administrator (Computer)
Computer System Support Administrators report using a deep pool of skills on the job. Most notably, skills in Microsoft Exchange, Windows Operating System General Use, Microsoft Word, and Windows NT / 2000 / XP Networking are correlated to pay that is above average. Those listing Help Desk / Desktop Support as a skill should be prepared for drastically lower pay. Linux and Microsoft Access also typically command lower compensation. For most people, competency in Microsoft Office indicates knowledge of Network Management / Administration and Microsoft Exchange.
Pay by Experience Level for System Support Administrator (Computer)
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience is an important factor influencing the compensation of Computer System Support Administrators. Salaries of relatively inexperienced workers fall in the neighborhood of $42K, but folks who have racked up five to 10 years see a notably higher median of $56K. Computer System Support Administrators claiming one to two decades of experience make an estimated median of $60K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $64K.
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Key Stats for System Support Administrator (Computer)
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