System Support Administrator (Computer) Salary

For Computer System Support Administrators, annual average wages total $50K per year. Career duration and the particular city each impact pay for this group, with the former having the largest influence. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a majority. Generally, women make up less than a third of all Computer System Support Administrators who answered the questionnnaire. Job satisfaction is high and work is enjoyable for most Computer System Support Administrators. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$35,612 - $76,759
(Median)
$36K
$50K
$77K
MEDIAN: $50,419
10%
50%
90%

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$13.58 - $27.33
(Median)
$14
$21
$27
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Salary
$35,612 - $76,759  
   
Bonus
$0.00 - $4,913  
Profit Sharing
$814 - $11,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,012 - $72,267  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 229
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$13.58 - $27.33  
   
Overtime
$18.47 - $45.67  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $4,913  
   
Profit Sharing
$814 - $11,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,012 - $72,267  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 101
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Job Description for System Support Administrator (Computer)

A system support administrator (computer) performs a number of tasks related to the effective, efficient performance of systems for their employer. They must be skilled with the systems and infrastructure used by their company, as well as possess experience related to the installation, configuration, operation, and maintenance of hardware and software used by their employer/clients. A system support administrator also must be familiar with network, database, and security administration, as well as with common operating systems.

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System Support Administrator (Computer) Tasks

  • Install, configure, maintain, and upgrade server operating systems and applications, for use in websites, data centers, enterprise resource planning, file sharing, etc.
  • Recognize and troubleshoot problems with server hardware and applications software.
  • Establish and document standards and procedures.

Common Career Paths for System Support Administrator (Computer)


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There are some Computer System Support Administrators — though it's uncommon — that transition into Senior Systems Administrators, where earnings are an average $77K annually. A common career progression for a Computer System Support Administrator is to become a Windows Server System Administrator or an Information Technology Manager. Compared to Computer System Support Administrators, the first group earns $11K more on average, and the second group earns $27K more.

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Popular Skills for System Support Administrator (Computer)


Survey results show that Computer System Support Administrators use a fair number of skills. Most notably, skills in Windows NT / 2000 / XP Networking, Microsoft Exchange, Windows Operating System General Use, and Cisco Networking are correlated to pay that is above average. Those listing Help Desk / Desktop Support as a skill should be prepared for drastically lower pay. Linux and Microsoft Word also typically command lower compensation. Most people skilled in Microsoft Office are similarly competent in Network Management / Administration and Microsoft Exchange.

Pay by Experience Level for System Support Administrator (Computer)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Computer System Support Administrators, more experience in the field does not usually mean bigger paychecks. Salaries for the relatively untried average out to around $42K, but survey participants with five to 10 years of experience earn a significantly higher median of $51K. The average pay reported by folks with 10 to 20 years of experience is around $55K. People who have worked for more than 20 years report a median income no higher than the median for folks with 10 to 20 years of experience.

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Experience Affects System Support Administrator (Computer) Salaries




National Average
$49,000


Skills That Affect System Support Administrator (Computer) Salaries

Windows NT / 2000 / XP Networking
up arrow 2%

Windows Operating System General Use
0%

Microsoft Exchange
0%

National Average
$49,000

Cisco Networking
up arrow 1%

Network Management / Administration
up arrow 2%


Microsoft Access
up arrow 9%


Linux
up arrow 12%

Help Desk / Desktop Support (Tier 2)
up arrow 24%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 62 votes.

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
3%
1-4 years
26%
5-9 years
28%
10-19 years
34%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 76%
vision benefits Vision: 65% employee benefits None: 14%
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