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System Support Analyst Salary

System Support Analysts in the United States pull down an average of $55K per year. Overall cash earnings for System Support Analysts stretch from $36K on the lower end to $80K near the top, and the heftiest packages can encompass around $6K from bonuses and $5K from profit sharing. Geographic location and experience level each impact pay for this group, with the former having the largest influence. Men account for the majority of System Support Analysts who responded to the questionnaire — 69 percent to be exact. The majority of System Support Analysts claim high levels of job satisfaction. A large number enjoy medical while most get dental coverage. Vision coverage is also available to more than half. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
$37,080 - $80,828
(Median)
37K
44K
55K
67K
81K
MEDIAN: $55,089
10%
25%
50%
75%
90%

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$14.81 - $30.19
(Median)
15
18
22
27
30
MEDIAN: $21.00
10%
25%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$37,080 - $80,828  
   
Bonus
$0.00 - $6,307  
Profit Sharing
$293.61 - $5,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,849 - $80,449  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 359
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$14.81 - $30.19  
   
Overtime
$18.35 - $44.06  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $6,307  
   
Profit Sharing
$293.61 - $5,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,849 - $80,449  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 127
United States (change)

Job Description for System Support Analyst

A system support analyst is an information technology (IT) specialist who who analyzes and optimizes these processes for their company. These analysts may work with many forms of technology, from inventory systems and cost and variance vectors to more concrete IT concerns such as communication and payroll. They also help determine which areas of data and information management can be made more efficient and help implement these solutions, as well as train and support personnel in using them.

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System Support Analyst Tasks

  • Monitor the system and resolve issues.
  • Support and train clients to use the system and any products.
  • Provide system support, installs patches, and report deficiencies.

Common Career Paths for System Support Analyst


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Compensation usually increases greatly for System Support Analysts who advance to upper-end positions like Senior Systems Analyst. Senior Systems Analysts make $80K per year on average.

Support Analyst, Information Technology (IT) Job Listings

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Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in SQL, Microsoft Active Directory, Troubleshooting, and System Administration are correlated to pay that is above average. Skills that pay less than market rate include Software Knowledge, Network Management / Administration, and Microsoft SQL Server. SQL is a skill commonly found among those who know Microsoft Office.

Pay by Experience Level for System Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For System Support Analysts, more experience in the field does not usually mean bigger paychecks. Survey participants with less than five years' experience pocket $47K on average, but those with five to 10 years of experience enjoy a much bigger median of $57K. System Support Analysts bring in $60K after working for 10 to 20 years. System Support Analysts with more than 20 years of experience report incomes that are no higher than those with 10 to 20 years on the job.

Related Job Salaries

Experience Affects System Support Analyst Salaries

Late-Career
up arrow 14%

Experienced
up arrow 13%

Mid-Career
up arrow 7%

National Average
$53,000


Skills That Affect System Support Analyst Salaries

SQL
up arrow 18%

Microsoft Active Directory
up arrow 13%

Troubleshooting
0%

National Average
$53,000

Microsoft Office
up arrow 4%

System Administration
up arrow 4%

Windows Support
up arrow 6%

Microsoft SQL Server
up arrow 8%

Network Management / Administration
up arrow 17%

Software Knowledge
up arrow 20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 113 votes.

Gender

Female
31 %
Male
69 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
27%
10-19 years
28%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 81%
vision benefits Vision: 68% employee benefits None: 10%