System Support Analyst Salary

System Support Analysts in the United States pull down an average of $55K annually. Overall cash earnings of System Support Analysts stretch from $38K near the bottom to $86K at the top, and the heftiest packages can encompass around $7K each from bonuses and profit sharing. Geographic location is the biggest factor affecting pay for this group, followed by experience level. Nearly all enjoy medical while most get dental coverage. Vision coverage is also available to a strong majority. Male System Support Analysts who responded to the survey are more common than women; more than half (66 percent) are men. Job satisfaction for System Support Analysts is high. Respondents to the PayScale salary survey provided the data for this report.

$40,116 - $86,272
$40K
$55K
$86K
MEDIAN: $55,352
10%
50%
90%

Add this chart to your site: 640px    300px

$15.95 - $31.11
$16
$22
$31
MEDIAN: $21.72
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$40,116 - $86,272  
   
Bonus
$684 - $6,969  
Profit Sharing
$24.47 - $6,638  
Commission
$250.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,211 - $86,082  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 195
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$15.95 - $31.11  
   
Hourly Tips
$0.00  
Overtime
$26.95 - $51.39  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$684 - $6,969  
   
Commission
$250.00  
Profit Sharing
$24.47 - $6,638  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,211 - $86,082  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 69

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for System Support Analyst

A system support analyst is an information technology (IT) specialist who who analyzes and optimizes these processes for their company. These analysts may work with many forms of technology, from inventory systems and cost and variance vectors to more concrete IT concerns such as communication and payroll. They also help determine which areas of data and information management can be made more efficient and help implement these solutions, as well as train and support personnel in using them.

Read More...

System Support Analyst Tasks

  • Provide system support, installs patches, and report deficiencies.
  • Support and train clients to use the system and any products.
  • Monitor the system and resolve issues.

Common Career Paths for System Support Analyst


Add this chart to your site:   640px 640px    300px 300px


Advancing into a Senior Systems Analyst role seems to be a popular career move for System Support Analysts, and folks who currently work in the latter position report a notably larger median income of $81K per year.

Support Analyst, Information Technology (IT) Job Listings

Search for more jobs:

Popular Skills for System Support Analyst


Survey results imply that System Support Analysts deploy a deep pool of skills on the job. Most notably, skills in Microsoft Exchange, SQL, Troubleshooting, and Information Technology (IT) Support are correlated to pay that is above average. Those listing Computer Hardware Technician as a skill should be prepared for drastically lower pay. Software Knowledge and Customer Service also typically command lower compensation. Most people who know Microsoft Office also know Microsoft Active Directory and Windows Support.

Pay by Experience Level for System Support Analyst

Pay by Experience for a System Support Analyst has a positive trend. An entry-level System Support Analyst with less than 5 years of experience can expect to earn an average total compensation of $49,000 based on 151 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A System Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $58,000 based on 86 salaries. An experienced System Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $66,000 based on 62 salaries. A System Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $70,000 based on 13 salaries.

Related Job Salaries

Key Stats for System Support Analyst

Gender

Female
34 %
Male
66 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 43 votes.
Less than 1 year
2%
1-4 years
45%
5-9 years
26%
10-19 years
21%
20 years or more
6%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects System Support Analyst Salaries

Late-Career
▲34%

▲27%

▲11%

National Average
$52,000

▼6%

Skills That Affect System Support Analyst Salaries

Microsoft Exchange
▲11%

SQL
▲8%

Troubleshooting
▲2%

National Average
$52,000


Windows Support
▼1%



System Administration
▼3%

Microsoft SQL Server
▼4%

Cisco Networking
▼5%

Network Management / Administration
▼13%

Help Desk / Desktop Support (Tier 2)
▼14%

Customer Service
▼15%

Software Knowledge
▼18%

Computer Hardware Technician
▼24%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 43 votes.

Gender

Female
34 %
Male
66 %

Years of Experience

Less than 1 year
2%
1-4 years
45%
5-9 years
26%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 87%
vision benefits
Vision: 76%
no benefits
None: 6%
ADVERTISEMENT