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System Support Analyst Salary (United States)

Yearly pay for System Support Analysts in the United States typically comes in around $55K annually. In the world of System Support Analysts, overall income ranges from $36K near the bottom to $80K at the top; this can include more than $6K from bonuses and more than $5K from profit sharing in exceptional cases. Experience level is the biggest factor affecting pay for this group, followed by geography. The greater part report receiving medical coverage from their employers and a strong majority collect dental insurance. Men make up the majority of System Support Analysts (69 percent). Job satisfaction is high and work is enjoyable for most System Support Analysts. The information for this snapshot was generated by responses to the PayScale salary survey.
System Support Analyst Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$36,851 - $80,287
(Median)
37K
55K
68K
80K
MEDIAN: $54,773
10%
50%
75%
90%
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System Support Analyst Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.76 - $29.89
(Median)
15
17
21
27
30
MEDIAN: $20
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$36,851 - $80,287  
   
Bonus
$0.00 - $6,267  
Profit Sharing
$290.87 - $5,152  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,507 - $79,759  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 361
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$14.76 - $29.89  
   
Overtime
$11.14 - $44.44  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $6,267  
   
Profit Sharing
$290.87 - $5,152  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,507 - $79,759  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 136
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Job Description for System Support Analyst

A system support analyst is an information technology (IT) specialist who who analyzes and optimizes these processes for their company. These analysts may work with many forms of technology, from inventory systems and cost and variance vectors to more concrete IT concerns such as communication and payroll. They also help determine which areas of data and information management can be made more efficient and help implement these solutions, as well as train and support personnel in using them.
Read More...
System Support Analyst Tasks
  • Monitor the system and resolve issues.
  • Support and train clients to use the system and any products.
  • Provide system support, installs patches, and report deficiencies.

Common Career Paths for System Support Analyst

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More often than not, System Support Analysts take top-notch roles like Senior Systems Analyst. Pay for that position is typically $80K annually.

Support Analyst, Information Technology (IT) Job Listings

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System Support Analysts report using a diverse set of skills on the job. Most notably, skills in SQL, Microsoft Active Directory, Troubleshooting, and System Administration are correlated to pay that is above average. Those listing Software Knowledge as a skill should be prepared for drastically lower pay. Microsoft SQL Server and Network Management / Administration also typically command lower compensation. Microsoft Office and SQL are correlating skills — those who know the former usually know the latter.

Pay by Experience Level for System Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.
For System Support Analysts, experience does not seem to be a major factor in determining pay. The average beginner in this position makes around $46K, but folks who have been around for five to 10 years see a markedly higher median salary of $56K. System Support Analysts who work for 10 to 20 years in their occupation tend to earn about $61K. System Support Analysts who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $61K. In this field, workers tend to have anywhere from one to nine years of experience — of those surveyed, a majority land within this range. Experienced employees who have 10-20 years of experience make up one-fourth of the workforce; inexperienced individuals who have been working for less than one year comprise less than five percent, and senior people with more than 20 years under their belt fill out the remaining less than one in ten.

Pay Difference By Location

New York
up arrow 27%
Seattle
up arrow 25%
San Diego
up arrow 20%
Houston
up arrow 3%
National Average
$53,000
Larger circles over a city indicate a job is popular in that location.
With a pay rate for System Support Analysts that is 27 percent greater than the national average, New York offers a comfortable salary for those in this profession. System Support Analysts will also find cushy salaries in Seattle (+25 percent) and San Diego (+20 percent).

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Experience Affects System Support Analyst Salaries

Experienced
up arrow 15%
Late-Career
up arrow 15%
Mid-Career
up arrow 6%
National Average
$53,000

Skills That Affect System Support Analyst Salaries

SQL
up arrow 19%
Microsoft Active Directory
up arrow 16%
Troubleshooting
up arrow 2%
National Average
$53,000
System Administration
up arrow 3%
Microsoft Office
up arrow 4%
Windows Support
up arrow 5%
Network Management / Administration
up arrow 6%
Microsoft SQL Server
up arrow 13%
Software Knowledge
up arrow 21%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 119 votes.

Gender

Female
31%
female alumni
 
Male
69%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
28%
10-19 years
27%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 81%
vision benefits Vision: 67% employee benefits None: 9%