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System Support Analyst Salary

System Support Analysts in the United States pull down an average of $56K per year. In the world of System Support Analysts, overall cash allowance can occasionally include more than $7K from bonuses and, in some exceptional cases, $5K from profit sharing, causing incomes to vary widely between $36K and $81K. Career length and the particular city each impact pay for this group, with the former having the largest influence. A large number report receiving medical coverage from their employers and most collect dental insurance. There are more male System Support Analysts than female among those who completed the questionnaire, making up 68 percent. The majority of workers are highly satisfied with their job. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$37,451 - $81,357
(Median)
$37K
$56K
$81K
MEDIAN: $55,944
10%
50%
90%

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$14.89 - $30.16
(Median)
$15
$22
$30
MEDIAN: $21.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$37,451 - $81,357  
   
Bonus
$0.00 - $6,921  
Profit Sharing
$582 - $5,152  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,144 - $81,162  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 341
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$14.89 - $30.16  
   
Overtime
$10.90 - $43.82  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $6,921  
   
Profit Sharing
$582 - $5,152  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,144 - $81,162  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 125

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Job Description for System Support Analyst

A system support analyst is an information technology (IT) specialist who who analyzes and optimizes these processes for their company. These analysts may work with many forms of technology, from inventory systems and cost and variance vectors to more concrete IT concerns such as communication and payroll. They also help determine which areas of data and information management can be made more efficient and help implement these solutions, as well as train and support personnel in using them.

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System Support Analyst Tasks

  • Monitor the system and resolve issues.
  • Support and train clients to use the system and any products.
  • Provide system support, installs patches, and report deficiencies.

Common Career Paths for System Support Analyst


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System Support Analysts might see a strong upturn in salary after transitioning into upper-level roles such as Senior Systems Analyst, a seemingly popular career choice. People currently working in the latter position report a noticeably higher median income of $81K per year.

Support Analyst, Information Technology (IT) Job Listings

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Survey takers working as System Support Analysts report using a large range of professional skills. Most notably, skills in Information Technology Support, SQL, Microsoft Active Directory, and Troubleshooting are correlated to pay that is above average, with boosts between 12 percent and 16 percent. Those listing Software Knowledge as a skill should be prepared for drastically lower pay. Network Management / Administration and Help Desk / Desktop Support also typically command lower compensation. Those with knowledge of Microsoft Office tend to be skilled in SQL as well.

Pay by Experience Level for System Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.


System Support Analysts with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Respondents with less than five years' experience take home $47K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $57K. System Support Analysts bring in $60K after working for 10 to 20 years. System Support Analysts who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $61K.

Related Job Salaries

United States (change)

Experience Affects System Support Analyst Salaries

Late-Career
up arrow 13%

Experienced
up arrow 12%

Mid-Career
up arrow 7%

National Average
$54,000


Skills That Affect System Support Analyst Salaries

Information Technology (IT) Support
up arrow 16%

SQL
up arrow 15%

Microsoft Active Directory
up arrow 12%

National Average
$54,000

Troubleshooting
up arrow 1%


System Administration
up arrow 5%

Microsoft SQL Server
up arrow 7%

Windows Support
up arrow 8%

Help Desk / Desktop Support (Tier 2)
up arrow 17%

Network Management / Administration
up arrow 18%

Software Knowledge
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 101 votes.

Gender

Female
32 %
Male
68 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
27%
10-19 years
30%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 82%
vision benefits Vision: 68% employee benefits None: 9%