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System Support Analyst Salary

An average System Support Analyst in the United States can expect to take home roughly $56K per year. Total cash compensation for System Support Analysts runs from $36K to $81K depending on bonuses that can occasionally exceed $7K and profit sharing that can reach almost $5K. Career duration and the particular city each impact pay for this group, with the former having the largest influence. Job satisfaction is high and work is enjoyable for most System Support Analysts. A large number report receiving medical coverage from their employers and most collect dental insurance. Most people who answered the questionnaire are men; 69 percent of System Support Analysts are male. Participants in PayScale's salary questionnaire provided the particulars of this report.

$37,547 - $81,286
(Median)
$38K
$56K
$81K
MEDIAN: $56,185
10%
50%
90%

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$14.50 - $30.19
(Median)
$14
$21
$30
MEDIAN: $21.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$37,547 - $81,286  
   
Bonus
$0.00 - $6,921  
Profit Sharing
$582 - $5,152  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,946 - $81,060  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 343
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$14.50 - $30.19  
   
Overtime
$10.80 - $43.86  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $6,921  
   
Profit Sharing
$582 - $5,152  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,946 - $81,060  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 127

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United States (change)


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Job Description for System Support Analyst

A system support analyst is an information technology (IT) specialist who who analyzes and optimizes these processes for their company. These analysts may work with many forms of technology, from inventory systems and cost and variance vectors to more concrete IT concerns such as communication and payroll. They also help determine which areas of data and information management can be made more efficient and help implement these solutions, as well as train and support personnel in using them.

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System Support Analyst Tasks

  • Monitor the system and resolve issues.
  • Support and train clients to use the system and any products.
  • Provide system support, installs patches, and report deficiencies.

Common Career Paths for System Support Analyst


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System Support Analysts often transition into Senior Systems Analyst positions, for which compensation tends to be much higher. On average, Senior Systems Analysts earn $81K per year.

Support Analyst, Information Technology (IT) Job Listings

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System Support Analysts seem to require a rather large skill set. Most notably, skills in SQL, Information Technology Support, Microsoft Active Directory, and Troubleshooting are correlated to pay that is above average, with boosts between 12 percent and 15 percent. Those listing Software Knowledge as a skill should be prepared for drastically lower pay. Network Management / Administration and Help Desk / Desktop Support also typically command lower compensation. It is not unusual for someone who knows Microsoft Office to be familiar with SQL as well.

Pay by Experience Level for System Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Respondents with less than five years' experience take home $46K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $58K. System Support Analysts who work for 10 to 20 years in their occupation tend to earn about $60K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $61K.

Related Job Salaries

United States (change)

Experience Affects System Support Analyst Salaries

Late-Career
up arrow 13%

Experienced
up arrow 12%

Mid-Career
up arrow 7%

National Average
$54,000


Skills That Affect System Support Analyst Salaries

SQL
up arrow 15%

Information Technology (IT) Support
up arrow 14%

Microsoft Active Directory
up arrow 12%

National Average
$54,000

Troubleshooting
up arrow 1%

Microsoft Office
up arrow 4%

System Administration
up arrow 5%

Microsoft SQL Server
up arrow 7%

Windows Support
up arrow 7%

Help Desk / Desktop Support (Tier 2)
up arrow 16%

Network Management / Administration
up arrow 18%

Software Knowledge
up arrow 20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 99 votes.

Gender

Female
31 %
Male
69 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
26%
10-19 years
30%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 82%
vision benefits Vision: 69% employee benefits None: 9%
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