An information technology (IT) systems manager performs all the necessary maintenance, support, design, and modifications to keep networks, software, and other virtual environment infrastructures functional and up to date. They communicate and delegate tasks to IT developers and ensure backups and updates are completed regularly. They also make detailed plans to accomplish goals and provide training and support to their staff. They also create expense budgets for the equipment and often report to executive or senior management. They must ensure their software adheres to corporate safety expectations and licensing laws, especially when employed in finance, to prevent fraud and protect secured data. They are also typically in charge of purchasing hardware and software for servers and work stations.
Systems managers may work for nearly any company maintaining software or other applications, or they may work directly for clients, designing new applications and providing recommendations. An IT systems manager typically works in an office setting during business hours; however, there may be emergencies that require overtime. The systems manager must have advanced analytical thinking and logical reasoning skills. They must be proficient computer users and have the ability to implement and debug complex computer algorithms. While real-life job experience is helpful, specialized training, such as a bachelor’s degree in computer science or another IT-related discipline is nearly always required. Some employers may also require a master's degree. The IT systems manager also must have strong leadership and organizational skills, and must have good communication skills as well.
Systems Manager, IT Tasks
- Monitor network and systems for performance, security,and other issues.
- Install, configure, maintain, upgrade, and troubleshoot file, email, and authentication servers, as well as Internet access and other networked services.
- Assist users with software, hardware, and connectivity issues.
- Recommend, install, configure, maintain, and upgrade all computer and networking software and hardware for use in an office, department, or small company.