Systems specialists work in a field where it is best to get a four year bachelor’s degree in computer science or other similar area of study. Additional certifications and specialty job training will be needed in order to constantly keep abreast of current technology.
Systems specialists help maintain, install, and troubleshoot computer and information systems. They help determine the company's hardware, software, and data needs and make recommendations to leaders based on this information. These specialists must be able to translate technical information for consumption by non-technical professionals, and their job may involve training junior specialists and other staff as well. They also monitor current systems-related projects and analyze their company's automation needs as well. Additionally, they help identify changes and techniques that may improve efficiency.
Systems specialists generally work in an indoor environment. Their work may be physically demanding, as installing and maintaining a complicated network involves fitting into tight places filled with hot machines or large computers and working on the floor in some cases as well. Systems specialists may work within a department filled with other specialists for larger companies or they may be the only similar professional in their department. Systems specialists' hours may vary depending on the needs of their organization. They often have to work at times when others will not need the machines they regularly use, which may mean working during weekend and evening hours.
A bachelor's degree in computer science, information technology, or another relevant field is generally the minimum educational requirement for this position. Previous experience in a similar role is usually required or preferred as well.
Systems Specialist Tasks
Coordinate, manage, and lead technical support for new products, software, upgrades, or equipment.
Configure systems for optimal end user support, including disaster recovery and scheduled downtime plans.
Review, back up, and update systems regularly, documenting changes and system operation.
Compile, analyze, and evaluate data from multiple sources to provide decision-making information.