IT team leaders generally work either for companies which operate in the IT field or companies in a variety of fields which simply require IT assistance. This job covers an abundance of duties, and some common tasks may include designing, installing, and maintaining security and other IT systems, creating software and hardware, managing a website, carrying out data collection, managing search engine advertising, automating tasks, and providing general technical support to end-users and employees in other departments.
IT team leaders oversee a team of IT professionals, so it is important to have strong leadership skills and be able to direct and delegate tasks to multiple subordinates. These team leaders are also responsible for ensuring that their employees understand the tasks and are on-track at all times, so it is essential to maintain a level of expertise in the IT field so that others can be led and questions can easily be answered.
Sometimes, IT leaders may be expected to administer training to team members and develop IT-related tasks. They may also have general management duties, such as hiring and firing, administering payroll, and providing employee feedback. Applicants may be required to have a bachelor’s degree in information technology and certification in particular software or programming languages. Because this is a leadership position, at least a few years of prior experience may also be required.
Team Leader, IT Tasks
Supervise IT personnel in scheduling and completing tasks and status reports, assisting with problem escalation.
Manage resource allocation to scope and estimate user requests by determining their impact and costs.
Execute technical strategies to increase efficiency and service.
Interface with other departments to resolve complex or emergent operational problems.