Technical Sales Support Specialist Salary
Earnings for Technical Sales Support Specialists in the United States come in at around $58K annually on average. In the world of Technical Sales Support Specialists, overall income ranges from $38K near the bottom to $99K at the top; this can include more than $12K from bonuses and more than $16K from profit sharing in exceptional cases. Career length is the biggest factor affecting pay for this group, followed by geography. Among folks in this role, job satisfaction levels approximately match the national average. Medical benefits are awarded to most, and the greater part earn dental coverage. Male Technical Sales Support Specialists are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
Job Description for Technical Sales Support Specialist
Technical sales support specialists are often the first points of contact with new clients. They are expected to answer all questions or concerns a client may have while working to increase the client's loyalty to the product or brand. Individuals in this position should be able to follow the entire customer experience from first contact to follow-up; improving upon product presentation and attractiveness to the customer is also important.Read More...
Technical sales support specialists generally have an on-site office while sometimes traveling to meet clients or to other particular locations; travel may be part of the specialist's job as well. The specialist's work hours vary depending on the needs of their employer and may include overtime.
At least a bachelor's degree in sales or marketing is generally required for this position. A strong sales background with an emphasis on customer service is required for this position. Prior sales experience in which the specialist consistently met or exceeded quotas is highly desired, as is knowledge of the particular product or brand. Excellent knowledge of both the product and customer base is essential to complete sales while monitoring for potential up-sale opportunities. Those in this position must have customer service skills and the ability to work independently with minimal supervision.
Technical Sales Support Specialist Tasks
- Assist customers with technical product support.
- Support sales with technical difficulties.
- Prepare and perform technical support of sales presentations.
- Develop relationships with customers.
Technical Sales Support Specialist Job Listings
Search for more jobs:
Pay by Experience Level for Technical Sales Support Specialist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Relatively untried employees who have less than five years' experience have a median salary of $48K. Those who have been around for five to 10 years can expect to take home more — $56K on average. The average pay reported by folks with 10 to 20 years of experience is around $80K. People who have worked for 20 years or more actually report earning less than people who are in the middle of their careers; the veterans take home a mere $69K by contrast.
Technical Sales Support Specialist Advice
Related Job Salaries
Key Stats for Technical Sales Support Specialist
Rated 4 out of 5
based on 21 votes.