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Technical Service Department Manager Salary (United States)

Roughly two in three of Technical Service Department Managers in the United States are seasoned employees who have more than 10 years of experience in the field. Pay ranges from $38K to $101K per year, and the average comes out to $63K annually. Cash earnings of Technical Service Department Managers can occasionally include $15K each in bonuses and profit sharing proceeds; this strong performance component causes pay grades to stretch from approximately $38K to almost $101K. Location is the biggest factor affecting pay for this group, followed by experience level. Work is enjoyable for Technical Service Department Managers, who typically claim high levels of job satisfaction. Most enjoy medical while more than half get dental coverage. Vision coverage is also available to just over two-fifths. The data for this snapshot was collected from individuals who took PayScale's salary survey.
Technical Service Department Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$41,559 - $98,729
(Median)
42K
51K
63K
79K
99K
MEDIAN: $63,364
10%
25%
50%
75%
90%
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Technical Service Department Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$13.03 - $31.95
(Median)
13
20
25
32
MEDIAN: $19.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$41,559 - $98,729  
   
Bonus
$0.00 - $14,577  
Profit Sharing
$24.83 - $14,795  
Commission
$0.00 - $26,931  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,658 - $101,264  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 839
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$13.03 - $31.95  
   
Overtime
$19.35 - $44.04  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,577  
   
Commission
$0.00 - $26,931  
Profit Sharing
$24.83 - $14,795  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,658 - $101,264  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 202
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Job Description for Technical Service Department Manager

Technical service department managers are in charge providing effective solutions to technical problems, while maintaining excellent customer satisfaction. They are responsible for creating and reaching specific organizational goals. Additionally, they deal with customers on a daily basis to develop and increase brand loyalty. These managers ensure compliance with company policies and serve as a motivational example for other professionals. Among their main duties, technical service department managers create budgets and allocate resources according to department priorities. They frequently supervise other technicians to measure their performance.
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Technical Service Department Manager Tasks
  • Design, implement, and continue to enhance standard operating procedures.
  • Lead key projects to optimize service performance, and communicate between departments to resolve technical and non-technical issues.
  • Recruit, train, evaluate, and manage technician teams.
  • Maintain the annual budget for the technical services department and report on financial performance.

Common Career Paths for Technical Service Department Manager

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Technical Service Department Managers' salaries may rise greatly for those who assume a higher-end position such as a Technical Project Manager. The average Technical Project Manager bring home $88K per year. A Service & Repair Technical Manager role is the most prevalent career advancement for Technical Service Department Managers. Paychecks for that role are $53K on average. The HVAC Service Manager position is another common transition for Technical Service Department Managers; in this role, salaries are typically at the $64K mark.

Technical Service Department Manager Job Listings

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Popular Skills for Technical Service Department Manager

Technical Service Department Managers report using a wide range of professional skills. Most notably, skills in Project Management, People Management, Technical Analysis, and Technical Writing are correlated to pay that is above average, with boosts between 6 percent and 11 percent. Those familiar with Electronic Troubleshooting also tend to know Technical Analysis.

Pay by Experience Level for Technical Service Department Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Technical Service Department Managers, more experience in the field does not usually mean bigger paychecks. Respondents with less than five years' experience take home $50K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $58K. The average pay reported by folks with 10 to 20 years of experience is around $63K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $70K.

Pay Difference By Location

Boston
up arrow 31%
Atlanta
up arrow 29%
New York
up arrow 28%
Los Angeles
up arrow 21%
San Diego
up arrow 14%
Seattle
up arrow 11%
Houston
up arrow 5%
Chicago
up arrow 5%
Portland
up arrow 5%
Indianapolis
up arrow 3%
National Average
$62,000
St. Louis
up arrow 3%
Milwaukee
up arrow 6%
Raleigh
up arrow 9%
Pittsburgh
up arrow 10%
Larger circles over a city indicate a job is popular in that location.
Surpassing the national average by 31 percent, Technical Service Department Managers in Boston receive some of the highest pay in the country. Technical Service Department Managers can also look forward to large paychecks in cities like Atlanta (+29 percent), New York (+28 percent), Los Angeles (+21 percent), and San Diego (+14 percent). The smallest paychecks in the market, 10 percent south of the national average, can be found in Pittsburgh. Employers pay around 9 percent less in Raleigh and 6 percent less in Milwaukee, below-median salaries for those in this field.

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Experience Affects Technical Service Department Manager Salaries

National Average
$62,000

Skills That Affect Technical Service Department Manager Salaries

Technical Services
up arrow 4%
National Average
$62,000
Electronic Troubleshooting
up arrow 1%
Customer Relations
up arrow 2%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 228 votes.

Gender

Female
8%
female alumni
 
Male
92%
male alumni

Years of Experience

Less than 1 year
0%
1-4 years
13%
5-9 years
20%
10-19 years
35%
20 years or more
32%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 61%
vision benefits Vision: 45% employee benefits None: 18%