Technical Service Department Manager Salary (United States)

The majority of Technical Service Department Managers in the United States—about two-thirds—boast more than 10 years of experience in their profession. Salaries stretch from $37,665 to $101,892 per year and typically amount to $61,671 per year. Overall incomes of Technical Service Department Managers—including $14,659 bonuses, $12,164 profit sharing proceeds, and $27K commissions on the more lucrative end—ranges between $41,027 and $99,324. Geography and years of experience each impact pay for this group, with the former having the largest influence. In this profession, most individuals enjoy medical and dental coverage, and 44 percent have vision insurance, as well. The majority of Technical Service Department Managers claim high levels of job satisfaction. The numbers for this synopsis were furnished by individuals who completed PayScale's salary questionnaire.
Technical Service Department Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$41,027 - $99,324
(Median)
41K
50K
63K
79K
99K
MEDIAN: $63,016
10%
25%
50%
75%
90%
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Technical Service Department Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.84 - $31.79
(Median)
13
19
25
32
MEDIAN: $19.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$41,027 - $99,324  
   
Bonus
$0.00 - $14,659  
Profit Sharing
$292.33 - $12,164  
Commission
$1,208 - $26,794  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,665 - $101,892  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 873
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$12.84 - $31.79  
   
Overtime
$19.35 - $50.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,659  
   
Commission
$1,208 - $26,794  
Profit Sharing
$292.33 - $12,164  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,665 - $101,892  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 196
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Job Description for Technical Service Department Manager

Technical service department managers are in charge providing effective solutions to technical problems, while maintaining excellent customer satisfaction. They are responsible for creating and reaching specific organizational goals. Additionally, they deal with customers on a daily basis to develop and increase brand loyalty. These managers ensure compliance with company policies and serve as a motivational example for other professionals. Among their main duties, technical service department managers create budgets and allocate resources according to department priorities. They frequently supervise other technicians to measure their performance.
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Technical Service Department Manager Tasks
  • Design, implement, and continue to enhance standard operating procedures.
  • Lead key projects to optimize service performance, and communicate between departments to resolve technical and non-technical issues.
  • Recruit, train, evaluate, and manage technician teams.
  • Maintain the annual budget for the technical services department and report on financial performance.

Common Career Paths for Technical Service Department Manager

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As Technical Service Department Managers make advancements in their career path, salaries do not necessarily change. Those in less important roles often earn amounts similar to those in higher-end positions, such as HVAC Service Manager. Technical Service Department Managers most often move into positions as Service & Repair Technical Managers or Operations Managers, where they typically take pay cuts of $8,710 or $3,358 per year.

Technical Service Department Manager Job Listings

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Popular Skills for Technical Service Department Manager

Survey results imply that Technical Service Department Managers put a diverse skill set to use. Most notably, skills in Project Management, People Management, Technical Analysis, and Technical Services are correlated to pay that is above average, with boosts of 10 percent, 6 percent, 6 percent, and 6 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Customer Relations. For most people, competency in Electronic Troubleshooting indicates knowledge of Technical Analysis.

Pay by Experience Level for Technical Service Department Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Technical Service Department Managers do not generally earn higher salaries from more experience in the field—in most many but not all cases, experience is not a driving force behind pay increase. Those in the early stages of their career can expect to make around $49K; however, pay rises to approximately $58K after five to 10 years. Salary comes to $63K after 10 to 20 years. Though minimal, Technical Service Department Managers continue to experience salary development even after two decades, and pay is estimated at $70K. In this field, age distribution is widespread: 33 percent of those surveyed report the most experience (more than two decades), and 33 percent have the least experience (one to nine years). 34 percent of respondents fall in the middle, with 10-20 years of experience.

Pay Difference By Location

Atlanta
up arrow 30%
Boston
up arrow 30%
New York
up arrow 29%
San Diego
up arrow 15%
Indianapolis
up arrow 14%
Seattle
up arrow 12%
Portland
up arrow 6%
Houston
up arrow 3%
National Average
$62,000
St. Louis
up arrow 3%
Milwaukee
up arrow 6%
Chicago
up arrow 8%
Raleigh
up arrow 8%
Pittsburgh
up arrow 9%
Larger circles over a city indicate a job is popular in that location.
Boston offers some of the highest pay in the country for Technical Service Department Managers, 30 percent above the national average. Technical Service Department Managers can also look forward to large paychecks in cities like Atlanta (+30 percent), New York (+29 percent), San Diego (+15 percent), and Indianapolis (+14 percent). Falling short of the national average by 9 percent, the area with the worst salaries is Pittsburgh. Employers also pay below the national average in Raleigh (-8 percent) and Chicago (-8 percent).

Related Job Salaries

Experience Affects Technical Service Department Manager Salaries

National Average
$62,000

Skills That Affect Technical Service Department Manager Salaries

Technical Writing
up arrow 4%
Electronic Troubleshooting
0%
National Average
$62,000

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 249 votes.

Gender

Female
9%
female alumni
 
Male
91%
male alumni

Years of Experience

Less than 1 year
0%
1-4 years
13%
5-9 years
20%
10-19 years
34%
20 years or more
33%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 62%
vision benefits Vision: 44% employee benefits None: 17%
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