Technical Service Department Manager Salary (United States)

The majority of Technical Service Department Managers in the United States—roughly two-thirds—boast more than 10 years of experience in their profession. Salaries stretch from $37,665 to $101,892 per year and typically amount to $61,671 per year. Individual bonuses, profit sharing and commission for Technical Service Department Managers—as high as $14,659, $12,164 and $27K, respectively—each contribute to the degree of variability within overall compensation, ranging from $37,665 to $101,892. Geographic location is the biggest factor affecting pay for this group, followed by experience level. Medical benefits are awarded to the greater part, and more than half earn dental coverage. The majority of workers are highly satisfied with their job. The figures in this overview are derived from responses to the PayScale salary survey.
Technical Service Department Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$41,027 - $99,324
(Median)
41K
50K
63K
79K
99K
MEDIAN: $63,016
10%
25%
50%
75%
90%
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Technical Service Department Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.84 - $31.79
(Median)
13
19
25
32
MEDIAN: $19.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$41,027 - $99,324  
   
Bonus
$0.00 - $14,659  
Profit Sharing
$292.33 - $12,164  
Commission
$1,208 - $26,794  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,665 - $101,892  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 873
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$12.84 - $31.79  
   
Overtime
$19.35 - $50.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,659  
   
Commission
$1,208 - $26,794  
Profit Sharing
$292.33 - $12,164  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,665 - $101,892  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 196
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Job Description for Technical Service Department Manager

Technical service department managers are in charge providing effective solutions to technical problems, while maintaining excellent customer satisfaction. They are responsible for creating and reaching specific organizational goals. Additionally, they deal with customers on a daily basis to develop and increase brand loyalty. These managers ensure compliance with company policies and serve as a motivational example for other professionals. Among their main duties, technical service department managers create budgets and allocate resources according to department priorities. They frequently supervise other technicians to measure their performance.
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Technical Service Department Manager Tasks
  • Design, implement, and continue to enhance standard operating procedures.
  • Lead key projects to optimize service performance, and communicate between departments to resolve technical and non-technical issues.
  • Recruit, train, evaluate, and manage technician teams.
  • Maintain the annual budget for the technical services department and report on financial performance.

Common Career Paths for Technical Service Department Manager

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As Technical Service Department Managers transition into upper-level roles, they do not see a turn in salary. For instance, a HVAC Service Manager may earn the same amount as his or her lower-level colleagues. More commonly, Technical Service Department Managers take pay cuts as they move into roles as Service & Repair Technical Managers or Operations Managers, making $8,710 or $3,358 less per year, respectively.

Technical Service Department Manager Job Listings

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Popular Skills for Technical Service Department Manager

Technical Service Department Managers report using a pretty varied skill set on the job. Most notably, skills in Project Management, People Management, Technical Analysis, and Technical Services are correlated to pay that is above average, with boosts of 10 percent, 6 percent, 6 percent, and 6 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Customer Relations. Most people experienced in Electronic Troubleshooting also know Technical Analysis.

Pay by Experience Level for Technical Service Department Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Technical Service Department Managers, experience and pay seem to be weakly connected; experience does not necessarily lead to more money. Workers new to the field can expect to earn $49K, increasing to $58K after five to 10 years. After 10 to 20 years, compensation comes in at $63K. Technical Service Department Managers experience only minor salary growth after working for two decades, bringing in around $70K. This workforce includes a range of age distribution and is widely spread out: of those who responded, 33 percent have between one and nine years of experience; 34 percent have 10-20 years, and the remaining 33 percent report more than a couple decades of experience.

Pay Difference By Location

Atlanta
up arrow 30%
Boston
up arrow 30%
New York
up arrow 29%
San Diego
up arrow 15%
Indianapolis
up arrow 14%
Seattle
up arrow 12%
Portland
up arrow 6%
Houston
up arrow 3%
National Average
$62,000
St. Louis
up arrow 3%
Milwaukee
up arrow 6%
Chicago
up arrow 8%
Raleigh
up arrow 8%
Pittsburgh
up arrow 9%
Larger circles over a city indicate a job is popular in that location.
For those looking to make money, Technical Service Department Managers in Boston enjoy an exceptional pay rate, 30 percent above the national average. Atlanta, New York, San Diego, and Indianapolis also offer top salaries for Technical Service Department Managers. Workers in these cities can expect to earn about 30 percent, 29 percent, 15 percent, and 14 percent more, respectively. Pittsburgh is the lowest-paying area, 9 percent south of the national average. Workers in Raleigh and Chicago earn salaries that trail the national average for those in this profession (-8 percent and -8 percent).

Related Job Salaries

Experience Affects Technical Service Department Manager Salaries

National Average
$62,000

Skills That Affect Technical Service Department Manager Salaries

Technical Writing
up arrow 4%
Electronic Troubleshooting
0%
National Average
$62,000

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 249 votes.

Gender

Female
9%
female alumni
 
Male
91%
male alumni

Years of Experience

Less than 1 year
0%
1-4 years
13%
5-9 years
20%
10-19 years
34%
20 years or more
33%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 62%
vision benefits Vision: 44% employee benefits None: 17%
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