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Technical Service Department Manager Salary

Technical Service Department Managers in the United States with more than 10 years of experience in their profession represent two in three of Technical Service Department Managers. Salaries average out to around $64K per year and spread from $39K to $102K per year. Including potential for bonuses and profit sharing, each hitting highs of $15K, total cash payment to Technical Service Department Managers can bottom out at $39K or peak near $102K. Location and tenure each impact pay for this group, with the former having the largest influence. Job satisfaction is high and work is enjoyable for most Technical Service Department Managers. A large number enjoy medical while a majority get dental coverage. Vision coverage is also available to just under one-half. The numbers in this rundown were provided by PayScale's salary survey participants.

$41,734 - $99,050
(Median)
$42K
$64K
$99K
MEDIAN: $64,242
10%
50%
90%

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$13.04 - $31.94
(Median)
$13
$20
$32
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$41,734 - $99,050  
   
Bonus
$0.00 - $14,839  
Profit Sharing
$25.34 - $15,152  
Commission
$0.00 - $26,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,546 - $101,595  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 832
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$13.04 - $31.94  
   
Overtime
$19.67 - $45.09  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,839  
   
Commission
$0.00 - $26,500  
Profit Sharing
$25.34 - $15,152  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,546 - $101,595  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 193

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Job Description for Technical Service Department Manager

Technical service department managers are in charge providing effective solutions to technical problems, while maintaining excellent customer satisfaction. They are responsible for creating and reaching specific organizational goals. Additionally, they deal with customers on a daily basis to develop and increase brand loyalty. These managers ensure compliance with company policies and serve as a motivational example for other professionals. Among their main duties, technical service department managers create budgets and allocate resources according to department priorities. They frequently supervise other technicians to measure their performance.

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Technical Service Department Manager Tasks

  • Design, implement, and continue to enhance standard operating procedures.
  • Lead key projects to optimize service performance, and communicate between departments to resolve technical and non-technical issues.
  • Recruit, train, evaluate, and manage technician teams.
  • Maintain the annual budget for the technical services department and report on financial performance.

Common Career Paths for Technical Service Department Manager


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For Technical Service Department Managers, progressing to a Technical Project Manager role may result in a significant raise. On average, a Technical Project Manager can earn $88K annually. A Technical Service Department Manager may also move into a role as a Service & Repair Technical Manager or a HVAC Service Manager.

Technical Service Department Manager Job Listings

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Popular Skills for Technical Service Department Manager


Technical Service Department Managers generally report applying a varied skill set to their work. Most notably, skills in Project Management, People Management, Technical Analysis, and Technical Writing are correlated to pay that is above average, with boosts between 4 percent and 10 percent. Skills that pay less than market rate include Customer Relations. Those familiar with Electronic Troubleshooting also tend to know Technical Analysis.

Pay by Experience Level for Technical Service Department Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Salaries for the relatively untried average out to around $50K, but survey participants with five to 10 years of experience earn a significantly higher median of $59K. On average, Technical Service Department Managers make $64K following one to two decades on the job. In the end, more experience does seem to mean larger paychecks; seasoned Technical Service Department Managers with more than 20 years of experience earn a predictably higher median salary of $72K.

Related Job Salaries

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Experience Affects Technical Service Department Manager Salaries



National Average
$63,000



Skills That Affect Technical Service Department Manager Salaries



Technical Analysis
up arrow 4%

Technical Writing
up arrow 4%

Technical Services
up arrow 3%

National Average
$63,000

Electronic Troubleshooting
up arrow 2%

Customer Relations
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 221 votes.

Gender

Female
8 %
Male
92 %

Years of Experience

Less than 1 year
0%
1-4 years
13%
5-9 years
20%
10-19 years
35%
20 years or more
33%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 62%
vision benefits Vision: 46% employee benefits None: 18%