Technical Service Department Manager Salary

Technical Service Department Managers in the United States with more than 10 years of experience in their profession represent about two-thirds of Technical Service Department Managers. Salaries average out to around $64K per year and spread from $38K to $102K per year. In the world of Technical Service Department Managers, overall cash allowance can occasionally include more than $15K from bonuses and, in some exceptional cases, $16K from profit sharing, causing incomes to vary widely between $38K and $102K. Location and career duration each impact pay for this group, with the former having the largest influence. A large number report receiving medical coverage from their employers and the greater part collect dental insurance. Job satisfaction for Technical Service Department Managers is high. The numbers in this rundown were provided by PayScale's salary survey participants.

$42,172 - $99,551
(Median)
$42K
$64K
$100K
MEDIAN: $64,158
10%
50%
90%

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$12.93 - $31.01
(Median)
$13
$19
$31
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$42,172 - $99,551  
   
Bonus
$0.00 - $14,872  
Profit Sharing
$12.53 - $15,721  
Commission
$0.00 - $27,617  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,487 - $101,964  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 836
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$12.93 - $31.01  
   
Overtime
$19.60 - $44.41  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,872  
   
Commission
$0.00 - $27,617  
Profit Sharing
$12.53 - $15,721  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,487 - $101,964  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 190
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Job Description for Technical Service Department Manager

Technical service department managers are in charge providing effective solutions to technical problems, while maintaining excellent customer satisfaction. They are responsible for creating and reaching specific organizational goals. Additionally, they deal with customers on a daily basis to develop and increase brand loyalty. These managers ensure compliance with company policies and serve as a motivational example for other professionals. Among their main duties, technical service department managers create budgets and allocate resources according to department priorities. They frequently supervise other technicians to measure their performance.

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Technical Service Department Manager Tasks

  • Design, implement, and continue to enhance standard operating procedures.
  • Lead key projects to optimize service performance, and communicate between departments to resolve technical and non-technical issues.
  • Recruit, train, evaluate, and manage technician teams.
  • Maintain the annual budget for the technical services department and report on financial performance.

Common Career Paths for Technical Service Department Manager


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Technical Service Department Managers who transition into a Technical Project Manager role may receive large pay increases as the latter position pays an average $88K per year. More often than not, a Service & Repair Technical Manager role is the next step for Technical Service Department Managers moving up in the field. Pay for Service & Repair Technical Managers is usually $53K. Many Technical Service Department Managers choose to take on a HVAC Service Manager role instead, where salaries are typically $64K.

Technical Service Department Manager Job Listings

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Popular Skills for Technical Service Department Manager


Technical Service Department Managers generally report applying a varied skill set to their work. Most notably, skills in Project Management, People Management, Technical Writing, and Technical Analysis are correlated to pay that is above average, with boosts between 4 percent and 8 percent. Skills that pay less than market rate include Customer Relations. Those educated in Electronic Troubleshooting tend to be well versed in Technical Analysis.

Pay by Experience Level for Technical Service Department Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. The average worker who claims fewer than five years of experience earns around $50K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $59K. Technical Service Department Managers bring in $64K after working for 10 to 20 years. Veterans who have acquired more than 20 years report a median income of $71K, which is generally higher than the pay reported by other tenure groups.

Pay Difference by Location


Surpassing the national average by 31 percent, Technical Service Department Managers in San Diego receive some of the highest pay in the country. Technical Service Department Managers will also find cushy salaries in Denver (+30 percent), Boston (+27 percent), Los Angeles (+20 percent), and Atlanta (+14 percent). Pittsburgh is home to the smallest salaries in the field, lagging the national average by 11 percent. Two other places where employers offer below-median salaries are Milwaukee (8 percent less) and St. Louis (5 percent less).

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Experience Affects Technical Service Department Manager Salaries



National Average
$63,000



Skills That Affect Technical Service Department Manager Salaries



Technical Analysis
up arrow 4%

Technical Writing
up arrow 4%

Technical Services
up arrow 2%

National Average
$63,000

Electronic Troubleshooting
up arrow 3%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 211 votes.

Gender

Female
8 %
Male
92 %

Years of Experience

Less than 1 year
0%
1-4 years
13%
5-9 years
19%
10-19 years
34%
20 years or more
34%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 61%
vision benefits Vision: 46% employee benefits None: 18%
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