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Technical Services Representative Salary

Technical Services Representatives in the United States pull down an average of $54K annually. Compensation ranges from $33K on the lower end to $79K per year on the higher end. Including potential for bonuses and profit sharing — peaking near $8K and $10K, respectively — total cash payment to Technical Services Representatives can bottom out near $33K or peak near $79K depending on individual performance. This group's pay is mainly influenced by experience level, followed by geography and the particular employer. Job satisfaction is high and work is enjoyable for most Technical Services Representatives. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Making up 76 percent of those who took the survey, male Technical Services Representatives greatly outnumber their female counterparts.

$35,817 - $80,295
(Median)
$36K
$54K
$80K
MEDIAN: $54,307
10%
50%
90%

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$13.05 - $24.19
(Median)
$13
$17
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$35,817 - $80,295  
   
Bonus
$0.00 - $7,745  
Profit Sharing
$-0.50 - $9,933  
Commission
$0.00 - $16,768  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,375 - $78,568  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 233
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.05 - $24.19  
   
Overtime
$19.44 - $35.31  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $7,745  
   
Commission
$0.00 - $16,768  
Profit Sharing
$-0.50 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,375 - $78,568  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 85

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United States (change)


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Job Description for Technical Services Representative

Technical services representatives serve as pipelines of support for customers, distributors, and vendors for a particular company. A high-level of professional communication is needed, as these representatives coordinate with vested parties via e-mail, phone, and on-site visits, and expedient solutions are of great importance. Primarily, technical services representatives provide technical support, system coordination, and product troubleshooting to their general client-base.

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Technical Services Representative Tasks

  • Build, program, and test machinery in the factory.
  • Train machine operators, maintenance personnel, and supervisors to properly operate, setup, and maintain equipment.
  • Install, set up, troubleshoot, and repair machinery at customer locations.

Common Career Paths for Technical Services Representative


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Advancing into a Technical Services Manager role seems to be a popular career move for Technical Services Representatives, and folks who currently work in the latter position report a notably larger median income of $76K per year.

Technical Services Representative Job Listings

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Popular Employer Salaries for Technical Services Representative


Popular Skills for Technical Services Representative


Survey results suggest that Technical Services Representatives use a fairly large toolkit of professional skills. Most notably, skills in Troubleshooting, Customer Service, Windows Operating System General Use, and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Windows NT / 2000 / XP Networking, Microsoft Office, and Windows Operating System General Use. Those educated in Microsoft Office tend to be well versed in Windows NT / 2000 / XP Networking and Customer Service.

Pay by Experience Level for Technical Services Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Technical Services Representatives with a lot of experience do not necessarily enjoy more money. The average inexperienced worker's salary is approximately $46K, and people with five to 10 years of experience bring in more at around $51K on average. Technical Services Representatives claiming one to two decades of experience make an estimated median of $51K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $62K.

Related Job Salaries

United States (change)

Experience Affects Technical Services Representative Salaries




National Average
$50,000


Skills That Affect Technical Services Representative Salaries

Troubleshooting
up arrow 7%

National Average
$50,000

Customer Service
up arrow 3%




Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 63 votes.

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
7%
1-4 years
36%
5-9 years
19%
10-19 years
23%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 78%
vision benefits Vision: 65% employee benefits None: 10%
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