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Technical Services Representative Salary

Technical Services Representatives in the United States take home approximately $54K annually on average. The pay spectrum stretches from $33K to $80K per year. Final cash compensation to Technical Services Representatives varies from around $33K to approximately $80K; choice pay grades include potential for bonuses and profit sharing as high as $8K and $10K, respectively. Career duration is the biggest factor affecting pay for this group, followed by geography and the particular employer. The majority of workers are highly satisfied with their job. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Male Technical Services Representatives are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field.

$35,841 - $81,331
(Median)
$36K
$54K
$81K
MEDIAN: $54,232
10%
50%
90%

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$13.16 - $24.30
(Median)
$13
$17
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$35,841 - $81,331  
   
Bonus
$0.00 - $7,727  
Profit Sharing
$-0.50 - $9,933  
Commission
$0.00 - $16,768  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,399 - $79,758  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 234
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.16 - $24.30  
   
Overtime
$19.44 - $35.31  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $7,727  
   
Commission
$0.00 - $16,768  
Profit Sharing
$-0.50 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,399 - $79,758  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 86

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Job Description for Technical Services Representative

Technical services representatives serve as pipelines of support for customers, distributors, and vendors for a particular company. A high-level of professional communication is needed, as these representatives coordinate with vested parties via e-mail, phone, and on-site visits, and expedient solutions are of great importance. Primarily, technical services representatives provide technical support, system coordination, and product troubleshooting to their general client-base.

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Technical Services Representative Tasks

  • Build, program, and test machinery in the factory.
  • Train machine operators, maintenance personnel, and supervisors to properly operate, setup, and maintain equipment.
  • Install, set up, troubleshoot, and repair machinery at customer locations.

Common Career Paths for Technical Services Representative


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Technical Services Representatives might see a strong upturn in salary after transitioning into upper-level roles such as Technical Services Manager, a seemingly popular career choice. People currently working in the latter position report a noticeably higher median income of $76K per year.

Technical Services Representative Job Listings

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Popular Employer Salaries for Technical Services Representative


Bringing up the rear, Epic Systems, Corporation's median pay of $63K is the lowest in town; however, employee salaries widely range, with some making up to $107K.

Popular Skills for Technical Services Representative


Technical Services Representatives generally report applying a varied skill set to their work. Most notably, skills in Troubleshooting, Customer Service, Microsoft Office, and Windows Operating System General Use are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Windows NT / 2000 / XP Networking, Windows Operating System General Use, and Microsoft Office. Most people skilled in Microsoft Office are similarly competent in Windows NT / 2000 / XP Networking and Customer Service.

Pay by Experience Level for Technical Services Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Technical Services Representatives, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Folks with fewer than five years of experience take home $46K on average, and those who have worked for five to 10 years see a bigger median salary of $51K. After working for 10 to 20 years, Technical Services Representatives make a median salary of $52K. As Technical Services Representatives reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $62K.

Related Job Salaries

United States (change)

Experience Affects Technical Services Representative Salaries




National Average
$50,000


Skills That Affect Technical Services Representative Salaries

Troubleshooting
up arrow 9%

National Average
$50,000

Customer Service
up arrow 4%




Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 65 votes.

Gender

Female
23 %
Male
77 %

Years of Experience

Less than 1 year
7%
1-4 years
35%
5-9 years
20%
10-19 years
23%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 78%
vision benefits Vision: 65% employee benefits None: 10%