Technical Services Representative Salary

Average Technical Services Representatives in the United States make around $55K annually. Earnings generally vary between $34K and $82K per year. Including potential for bonuses and profit sharing — peaking near $8K and $14K, respectively — total cash payment to Technical Services Representatives can bottom out near $34K or peak near $82K depending on individual performance. Career length is the main element affecting pay for this group — geography and the specific company are driving factors as well. For the most part, Technical Services Representatives enjoy their work and report high levels of job satisfaction. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to a majority. Making up 76 percent of those who took the survey, male Technical Services Representatives greatly outnumber their female counterparts. Participants in PayScale's salary questionnaire provided the particulars of this report.

$36,463 - $82,732
(Median)
$36K
$55K
$83K
MEDIAN: $54,869
10%
50%
90%

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$13.64 - $24.54
(Median)
$14
$18
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$36,463 - $82,732  
   
Bonus
$0.00 - $7,982  
Profit Sharing
$0.00 - $13,702  
Commission
$0.00 - $16,768  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,809 - $81,548  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 229
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.64 - $24.54  
   
Overtime
$19.20 - $35.05  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $7,982  
   
Commission
$0.00 - $16,768  
Profit Sharing
$0.00 - $13,702  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,809 - $81,548  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 78
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Job Description for Technical Services Representative

Technical services representatives serve as pipelines of support for customers, distributors, and vendors for a particular company. A high-level of professional communication is needed, as these representatives coordinate with vested parties via e-mail, phone, and on-site visits, and expedient solutions are of great importance. Primarily, technical services representatives provide technical support, system coordination, and product troubleshooting to their general client-base.

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Technical Services Representative Tasks

  • Build, program, and test machinery in the factory.
  • Train machine operators, maintenance personnel, and supervisors to properly operate, setup, and maintain equipment.
  • Install, set up, troubleshoot, and repair machinery at customer locations.

Common Career Paths for Technical Services Representative


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Many Technical Services Representatives move into a Technical Services Manager role, and folks who currently hold that position report a much higher median income of $76K per year.

Technical Services Representative Job Listings

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Popular Employer Salaries for Technical Services Representative


The pay scale is far from balanced at Epic Systems, Corporation. While salaries on one end can reach $107K, the company's median pay sits at $63K, the lowest in the industry.

Popular Skills for Technical Services Representative


Technical Services Representatives usually report a few specific skills. Most notably, skills in Troubleshooting, Customer Service, Windows Operating System General Use, and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Windows NT / 2000 / XP Networking, Microsoft Office, and Windows Operating System General Use. Most people who know Microsoft Office also know Customer Service and Windows NT / 2000 / XP Networking.

Pay by Experience Level for Technical Services Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The median compensation for relatively untried workers is $47K; in the five-to-10 year group, it's higher at around $52K. Technical Services Representatives who work for 10 to 20 years in their occupation tend to earn about $51K. Seasoned veterans with 20 years under their belts enjoy a median income of $63K.

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Experience Affects Technical Services Representative Salaries



National Average
$51,000



Skills That Affect Technical Services Representative Salaries

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 60 votes.

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
7%
1-4 years
36%
5-9 years
20%
10-19 years
22%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 78%
vision benefits Vision: 66% employee benefits None: 9%
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