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Technical Services Representative Salary

Technical Services Representatives in the United States pull down an average of $54K annually. The bottom of the pay range sits near $33K, and the top verges on $79K per year. Cash earnings for Technical Services Representatives — which occasionally include more than $8K from bonuses and more than $10K from profit sharing — stretch from around $33K to approximately $79K. Compensation for this group is mainly affected by experience level, but geography and the specific company are influential factors as well. Medical benefits are awarded to most, and a strong majority earn dental coverage. Most workers in this position report high levels of job satisfaction. Making up 76 percent of those who took the survey, male Technical Services Representatives greatly outnumber their female counterparts. The numbers in this rundown were provided by PayScale's salary survey participants.

$35,770 - $80,464
(Median)
$36K
$54K
$80K
MEDIAN: $54,307
10%
50%
90%

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$12.79 - $23.91
(Median)
$13
$17
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$35,770 - $80,464  
   
Bonus
$0.00 - $7,627  
Profit Sharing
$-0.50 - $9,933  
Commission
$0.00 - $16,768  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,281 - $78,822  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 231
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.79 - $23.91  
   
Overtime
$19.39 - $34.94  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $7,627  
   
Commission
$0.00 - $16,768  
Profit Sharing
$-0.50 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,281 - $78,822  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 83

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United States (change)


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Job Description for Technical Services Representative

Technical services representatives serve as pipelines of support for customers, distributors, and vendors for a particular company. A high-level of professional communication is needed, as these representatives coordinate with vested parties via e-mail, phone, and on-site visits, and expedient solutions are of great importance. Primarily, technical services representatives provide technical support, system coordination, and product troubleshooting to their general client-base.

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Technical Services Representative Tasks

  • Build, program, and test machinery in the factory.
  • Train machine operators, maintenance personnel, and supervisors to properly operate, setup, and maintain equipment.
  • Install, set up, troubleshoot, and repair machinery at customer locations.

Common Career Paths for Technical Services Representative


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Technical Services Representatives often transition into Technical Services Manager positions, for which compensation tends to be much higher. On average, Technical Services Managers earn $76K per year.

Technical Services Representative Job Listings

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Popular Employer Salaries for Technical Services Representative


Bringing up the rear, Epic Systems, Corporation's median pay of $63K is the lowest in town; however, employee salaries widely range, with some making up to $107K.

Popular Skills for Technical Services Representative


Technical Services Representatives report a focused set of job skills. Most notably, skills in Troubleshooting, Customer Service, Windows Operating System General Use, and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Windows NT / 2000 / XP Networking, Microsoft Office, and Windows Operating System General Use. It is often found that people who know Microsoft Office are also skilled in Windows NT / 2000 / XP Networking and Customer Service.

Pay by Experience Level for Technical Services Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have less than five years' experience have a median salary of $46K. Those who have been around for five to 10 years can expect to take home more — $51K on average. After working for 10 to 20 years, Technical Services Representatives make a median salary of $51K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $62K.

Related Job Salaries

United States (change)

Experience Affects Technical Services Representative Salaries




National Average
$50,000


Skills That Affect Technical Services Representative Salaries

Troubleshooting
up arrow 7%

National Average
$50,000

Customer Service
up arrow 3%




Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 62 votes.

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
7%
1-4 years
36%
5-9 years
19%
10-19 years
23%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 78%
vision benefits Vision: 65% employee benefits None: 10%
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