The average pay for an Entry-Level Technical Support Analyst is $46,686 per year. Skills that are associated with high pay for this job are Internet Information Server (IIS), SQL, and Microsoft SQL Server.

$34,100 - $65,787
(Median)
$34K
$47K
$66K
MEDIAN: $46,686
10%
50%
90%

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$14.19 - $26.92
(Median)
$14
$19
$27
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$34,100 - $65,787  
   
Bonus
$0.00 - $5,905  
Profit Sharing
$1.21 - $2,517  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,071 - $64,513  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 401
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$14.19 - $26.92  
   
Overtime
$21.41 - $41.35  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,905  
   
Profit Sharing
$1.21 - $2,517  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,071 - $64,513  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 214
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Technical Support Analyst Advice

What do you wish you knew about your job when you first started out?

Technical Support Analyst in Deerfield Beach:
"Communication."
Knowing technology and being a guru is great but you must also has two important ingredients at any work place: People skills and a great communicator. No matter where you work, you work with people in all sort of characters, backgrounds and some like you and others may not. Consequently, you need to have skills that get you get along as much as you can and communicate not only verbally but properly putting your ideas clear specially when using email. People get impression of you even when they don't see you just by reading your words, thoughts, coherence.

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Skills That Affect Technical Support Analyst Salaries

SQL
up arrow 12%

Microsoft SQL Server
up arrow 12%

Internet Information Server (IIS)
up arrow 12%

Troubleshooting
up arrow 1%

Microsoft Office
up arrow 1%

National Average
$45,000

Information Technology (IT) Support
up arrow 1%

Help Desk / Desktop Support (Tier 2)
up arrow 1%

Network Management / Administration
up arrow 1%

Customer Service
up arrow 3%

Microsoft Active Directory
up arrow 3%

Microsoft Word
up arrow 8%

Microsoft Exchange
up arrow 8%

Network Support
up arrow 8%

Windows Operating System General Use
up arrow 10%

Windows NT / 2000 / XP Networking
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 99 votes.

Gender

Female
16 %
Male
84 %

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 75%
medical benefits
Vision: 68%
dental benefits
None: 14%
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