Technical Support Analyst with Customer Service Skills Salary

The average salary for a Technical Support Analyst with Customer Service skills is $48,641 per year. For the first five to ten years in this position, salary increases somewhat, but any additional experience does not have a big effect on pay. People in this job generally don't have more than 20 years' experience.

$34,900 - $65,964
$35K
$49K
$66K
MEDIAN: $48,641
10%
50%
90%

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$14.95 - $27.24
$15
$19
$27
MEDIAN: $19.18
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$34,900 - $65,964  
   
Bonus
$0.00 - $4,996  
Profit Sharing
$0.24 - $3,915  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,710 - $65,115  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 206
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$14.95 - $27.24  
   
Overtime
$23.24 - $44.67  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $4,996  
   
Profit Sharing
$0.24 - $3,915  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,710 - $65,115  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 131

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Pay by Experience Level for Technical Support Analyst

Pay by Experience for a Technical Support Analyst has a positive trend. An entry-level Technical Support Analyst with less than 5 years of experience can expect to earn an average total compensation of $44,000 based on 229 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $50,000 based on 94 salaries. An experienced Technical Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $51,000 based on 68 salaries. A Technical Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 7 salaries.

Key Stats for Technical Support Analyst

Gender

Female
20 %
Male
80 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 77 votes.
Less than 1 year
5%
1-4 years
51%
5-9 years
22%
10-19 years
20%
20 years or more
2%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Technical Support Analyst Salaries

Late-Career
▲12%

Experienced
▲10%

Mid-Career
▲7%

National Average
$46,000

▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 77 votes.

Gender

Female
20 %
Male
80 %

Years of Experience

Less than 1 year
5%
1-4 years
51%
5-9 years
22%
10-19 years
20%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 76%
vision benefits
Vision: 68%
no benefits
None: 14%