The average pay for a Technical Support Consultant is $54,057 per year. For the first five to ten years in this position, pay increases steeply, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 20 years' experience in this career.
Technical Support Consultant Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$35,513 - $93,948
(Median)
36K
54K
73K
94K
MEDIAN: $54,056
10%
50%
75%
90%
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Technical Support Consultant Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$13.06 - $50.81
(Median)
13
26
51
MEDIAN: $18.00
10%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$34K$68K$102K
Salary
$35,513 - $93,948  
   
Bonus
$0.00 - $10,094  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,114 - $99,632  
PayScale
Country: United States | Currency: USD | Updated: 21 Apr 2014 | Individuals Reporting: 195
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$13.06 - $50.81  
   
Overtime
$0.00 - $40.27  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$34K$68K$102K
Bonus
$0.00 - $10,094  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,114 - $99,632  
PayScale
Country: United States | Currency: USD | Updated: 21 Apr 2014 | Individuals Reporting: 195
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Technical Support Consultant Job Listings

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Job Description for Technical Support Consultant
  • Communicate with users, working to ensure rapid resolution and offering training.
  • Review existing services and infrastructure, making technology recommendations.
  • Troubleshoot and resolve technical problems, documenting ticket actions and resolutions.
  • Classify, escalate and coordinate problem resolution.

Experience Affects Technical Support Consultant Salaries

Experienced
up arrow 25%
Mid-Career
up arrow 23%
National Average
$52,000
Entry-Level
up arrow 15%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 58 votes.
Gender
Female
33%
female alumni
 
Male
67%
male alumni
Years of Experience
Less than 1 year
5%
1-4 years
41%
5-9 years
21%
10-19 years
23%
20 years or more
11%
Common Health Benefits
medical benefits Medical: 85% dental benefits Dental: 75%
vision benefits Vision: 60% employee benefits None: 14%
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