What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »

Technical Support Consultant Salary

Technical Support Consultants in the United States can expect wages of $56K per year on average. A large number enjoy medical while more than half get dental coverage. Vision coverage is also available to over one-half. Work is enjoyable for Technical Support Consultants, who typically claim high levels of job satisfaction. Male Technical Support Consultants are more prevalent than women among those who took the survey — 66 percent of professionals. This report is based on responses to the PayScale salary survey.

$35,384 - $92,106
(Median)
$35K
$56K
$92K
MEDIAN: $55,535
10%
50%
90%

Add this chart to your site: 640px    300px

$12.60 - $51.52
(Median)
$13
$18
$52
MEDIAN: $18.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Salary
$35,384 - $92,106  
   
Bonus
$0.00 - $9,274  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,492 - $95,302  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 147
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18$36$54
Hourly Rate
$12.60 - $51.52  
   
Overtime
$0.00 - $50.17  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $9,274  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,492 - $95,302  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 47

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Technical Support Consultant

Technical support consultants provide technical support and consultation to businesses and companies. In some cases, they are also managers that offer technical and scientific information for their employer. Often, technical support consultants resolve technical issues inside the company and/or with customers. Tasks performed by support consults may vary by employer, but they often include assisting customers over the phone, archiving technology problems faced by the company (such as faulty devices, computer software issues, and website complaints), and helping the company generate technology-based concepts and ideas. They are also in charge of training employees on new technology used in the workplace, testing new software, and attending meetings as needed. Consultants can work from their company's office buildings or be outsourced (or travel) to provide support for the companies for whom they work.

Read More...

Technical Support Consultant Tasks

  • Communicate with users, working to ensure rapid resolution and offering training.
  • Review existing services and infrastructure, making technology recommendations.
  • Troubleshoot and resolve technical problems, documenting ticket actions and resolutions.
  • Classify, escalate and coordinate problem resolution.

Technical Support Consultant Job Listings

Search for more jobs:

Pay by Experience Level for Technical Support Consultant

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Technical Support Consultants with a rich background of experience are typically rewarded with larger paychecks. Workers in their first five years can expect to earn $42K, but people who have been around for five to 10 years earn a noticeably bigger sum of $66K. Technical Support Consultants bring in $69K after working for 10 to 20 years. Technical Support Consultants who have acquired more than 20 years of relevant experience earn significantly more than folks with fewer years on their resumes; the average income in this veteran group is $74K.

United States (change)

Experience Affects Technical Support Consultant Salaries

Late-Career
up arrow 38%

Experienced
up arrow 29%

Mid-Career
up arrow 23%

National Average
$53,000

Entry-Level
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 50 votes.

Gender

Female
34 %
Male
66 %

Years of Experience

Less than 1 year
5%
1-4 years
40%
5-9 years
21%
10-19 years
24%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 69%
vision benefits Vision: 54% employee benefits None: 18%
ADVERTISEMENT