Technical Support Consultant Salary (United States)

The average pay for a Technical Support Consultant is $54,119 per year. For the first five to ten years in this position, pay increases steeply, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 20 years' experience in this career.
Technical Support Consultant Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$35,545 - $91,157
(Median)
36K
54K
72K
91K
MEDIAN: $54,118
10%
50%
75%
90%
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Technical Support Consultant Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.88 - $51.95
(Median)
13
32
52
MEDIAN: $18.00
10%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$33K$66K$99K
Salary
$35,545 - $91,157  
   
Bonus
$0.00 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,982 - $96,726  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 207
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18$36$54
Hourly Rate
$12.88 - $51.95  
   
Overtime
$0.00 - $48.94  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $9,933  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,982 - $96,726  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 207
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Location:
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Job Description for Technical Support Consultant

  • Communicate with users, working to ensure rapid resolution and offering training.
  • Review existing services and infrastructure, making technology recommendations.
  • Troubleshoot and resolve technical problems, documenting ticket actions and resolutions.
  • Classify, escalate and coordinate problem resolution.

Technical Support Consultant Job Listings

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Experience Affects Technical Support Consultant Salaries

Experienced
up arrow 26%
Mid-Career
up arrow 21%
National Average
$53,000
Entry-Level
up arrow 16%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 63 votes.

Gender

Female
33%
female alumni
 
Male
67%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
20%
10-19 years
22%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 74%
vision benefits Vision: 61% employee benefits None: 15%
Find Out Exactly What You Should Be Paid
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