Technical Support Director Salary

A Technical Support Director earns an average salary of $100,011 per year. Most people in this job have more than five years' experience in related jobs. Pay for this job rises steadily for more experienced workers, but goes down noticeably for employees with more than 20 years' experience.

$61,252 - $148,613

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$60K$120K$180K
Salary
$61,252 - $148,613  
   
Bonus
$0.00 - $28,686  
Profit Sharing
$1,163 - $20,180  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$61,757 - $159,459  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 319
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Job Description for Technical Support Director

  • Enforce and improve documentation and maintenance strategies.
  • Define and communicate strategies for developing and improving service and response times.
  • Supervise technical support teams and document costs, impacts, and services.
  • Manage vendor relations, service level agreements, and training for staff.

Technical Support Director Job Listings

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Popular Skills for Technical Support Director

Pay by Experience Level for Technical Support Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Technical Support Director Advice

What do you wish you knew about your job when you first started out?

Technical Support Director in San Francisco:
"Global Enterprise Level Support With SaaS Requires Agility."
Balance planning, tasks, mentoring, and staff development is critical for long-term success.

Related Job Salaries

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Experience Affects Technical Support Director Salaries



National Average
$104,000


Entry-Level
up arrow 35%

Skills That Affect Technical Support Director Salaries

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 64 votes.

Gender

Female
20 %
Male
80 %

Years of Experience

Less than 1 year
0%
1-4 years
5%
5-9 years
20%
10-19 years
46%
20 years or more
28%

Common Health Benefits

medical benefits Medical: 91% dental benefits Dental: 82%
vision benefits Vision: 70% employee benefits None: 7%
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