Technical Support Director Salary

A Technical Support Director earns an average salary of $98,653 per year. The highest paying skills associated with this job are Customer Relationship Management (CRM) and People Management.

$58,157 - $147,054
(Median)
$58K
$99K
$150K
MEDIAN: $98,653
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$60K$120K$180K
Salary
$58,157 - $147,054  
   
Bonus
$0.00 - $28,973  
Profit Sharing
$1,226 - $20,134  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$58,257 - $157,870  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 316

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Job Description for Technical Support Director

  • Enforce and improve documentation and maintenance strategies.
  • Define and communicate strategies for developing and improving service and response times.
  • Supervise technical support teams and document costs, impacts, and services.
  • Manage vendor relations, service level agreements, and training for staff.

Technical Support Director Job Listings

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Popular Skills for Technical Support Director

Pay by Experience Level for Technical Support Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Technical Support Director Advice

What do you wish you knew about your job when you first started out?

Technical Support Director in San Francisco:
"Global Enterprise Level Support With SaaS Requires Agility."
Balance planning, tasks, mentoring, and staff development is critical for long-term success.

Related Job Salaries

United States (change)

Experience Affects Technical Support Director Salaries



National Average
$102,000


Entry-Level
up arrow 35%

Skills That Affect Technical Support Director Salaries



National Average
$102,000

Project Management
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 77 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
0%
1-4 years
7%
5-9 years
20%
10-19 years
47%
20 years or more
26%

Common Health Benefits

medical benefits Medical: 91% dental benefits Dental: 83%
vision benefits Vision: 69% employee benefits None: 8%