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Technical Support Director Salary

A Technical Support Director earns an average salary of $98,838 per year. The highest paying skills associated with this job are Customer Relationship Management (CRM) and People Management. Most people in this job have more than five years' experience in related jobs.
$55,401 - $146,686
(Median)
55K
76K
99K
120K
150K
MEDIAN: $98,838
10%
25%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$60K$120K$180K
Salary
$55,401 - $146,686  
   
Bonus
$0.00 - $29,221  
Profit Sharing
$154.56 - $20,067  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$55,958 - $159,092  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 320
United States (change)

Job Description for Technical Support Director

  • Enforce and improve documentation and maintenance strategies.
  • Define and communicate strategies for developing and improving service and response times.
  • Supervise technical support teams and document costs, impacts, and services.
  • Manage vendor relations, service level agreements, and training for staff.

Technical Support Director Job Listings

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Popular Skills for Technical Support Director

Pay by Experience Level for Technical Support Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Technical Support Director Advice

What do you wish you knew about your job when you first started out?
Technical Support Director in San Francisco:
"Global Enterprise Level Support With SaaS Requires Agility."
Balance planning, tasks, mentoring, and staff development is critical for long-term success.

Related Job Salaries

Experience Affects Technical Support Director Salaries



National Average
$102,000

Mid-Career
up arrow 20%

Entry-Level
up arrow 34%

Skills That Affect Technical Support Director Salaries

Customer Relationship Management (CRM)
up arrow 36%

People Management
up arrow 15%

National Average
$102,000

Project Management
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 89 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
0%
1-4 years
6%
5-9 years
19%
10-19 years
50%
20 years or more
25%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 82%
vision benefits Vision: 69% employee benefits None: 8%