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Technical Support Director Salary

United States » Job » Technical Support Director Overview » Technical Support Director Salary

Updated: 14 May 2013

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Rated 5 out of 5 based on 35 Technical Support Director votes.

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Part of:

Director of Support Services Salary, Director of Technical Services Salary

Technical Support Director 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$52,349 - $167,513

(Median)

52K

74K

100K

140K

170K

MEDIAN: $101,568

10%

25%

50%

75%

90%

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Technical Support Director Job Listings

Director Practice Management Technical Support Call Center

May 16

Carestream - Atlanta, GA

levels at our technical support call center... for managing the dental practice management technical support call center with a focus on driving best is... - Indeed

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Sr. Director - North America Technical Support

May 20

Winston Avery & Associates - Cambridge, MA

the Director for the Americans Technical Support, you... Americas Technical Support organization. * Ensure delivery of industry leading technical support and meet... - Indeed

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Director, Help 24 Technical Support

May 16

ACI Worldwide - Waltham, MA

for a Director, Help 24 Technical Support to join our... supervises up to 5 Technical Support Managers. Indirectly supervises up to 45 Technical Support Analysts... - Indeed

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National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$60K	$120K	$180K
Salary	$52,900 - $143,715
Bonus	$436.31 - $36,092
Profit Sharing	$2,457 - $15,260
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$52,349 - $167,513
Country: United States \| Currency: USD \| Updated: 14 May 2013 \| Individuals Reporting: 130

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Technical Support Director Tasks

Enforce and improve documentation and maintenance strategies.
Define and communicate strategies for developing and improving service and response times.
Supervise technical support teams and document costs, impacts, and services.
Manage vendor relations, service level agreements, and training for staff.

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Companies and Industries for Technical Support Director Salaries

Popular Industries

Salary Range


Software Development	$60,134 - $137,878
Telecommunications	$73,582 - $144,405
College or University	$54,026 - $126,718
Retail	$59,268 - $142,067
Web Hosting Services	$59,834 - $142,931

Popular Employers

Salary Range

There is not enough data available to display this chart.

Key Statistics for Technical Support Director Salaries and Jobs

Gender

	Female 20%			Male 80%
Salary:	$71,797 - $128,089			$74,357 - $118,156

Years of Experience

Less than 1 year

1-4 years

5-9 years

22%

10-19 years

48%

20 years or more

24%

Top Degrees

Salary Range


Bachelor's Degree	$54,362 - $147,984
Associate's Degree	$80,576 - $127,000
Bachelor of Science (BS / BSc), Computer Science (CS)	$103,380 - $122,084

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Most Common Health Benefits

	Medical: 90%		Dental: 82%
	Vision: 66%		None: 9%

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