A Technical Support Director earns an average salary of $98,299 per year. The highest paying skills associated with this job are Leadership, Customer Relationship Management (CRM), and People Management. Most people in this job have more than five years' experience in related jobs.
Technical Support Director Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$53,035 - $144,595
(Median)
53K
75K
98K
120K
140K
MEDIAN: $98,298
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$60K$120K$180K
Salary
$53,035 - $144,595  
   
Bonus
$0.00 - $29,450  
Profit Sharing
$154.56 - $20,067  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$53,471 - $160,150  
PayScale
Country: United States | Currency: USD | Updated: 17 Apr 2014 | Individuals Reporting: 274
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Technical Support Director Job Listings

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Job Description for Technical Support Director
  • Enforce and improve documentation and maintenance strategies.
  • Define and communicate strategies for developing and improving service and response times.
  • Supervise technical support teams and document costs, impacts, and services.
  • Manage vendor relations, service level agreements, and training for staff.
Popular Skills for Technical Support Director
Pay by Experience Level for Technical Support Director
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
San Francisco
up arrow 28%
Atlanta
up arrow 3%
National Average
$102,000
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Technical Support Director Salaries

National Average
$102,000
Mid-Career
up arrow 23%
Entry-Level
up arrow 34%

Skills That Affect Technical Support Director Salaries

Leadership
up arrow 12%
Customer Relationship Management (CRM)
up arrow 11%
People Management
up arrow 10%
National Average
$102,000
Project Management
up arrow 5%
Customer Service
up arrow 9%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 82 votes.
Gender
Female
18%
female alumni
 
Male
82%
male alumni
Years of Experience
Less than 1 year
0%
1-4 years
4%
5-9 years
20%
10-19 years
50%
20 years or more
26%
Common Health Benefits
medical benefits Medical: 90% dental benefits Dental: 82%
vision benefits Vision: 69% employee benefits None: 8%
Find Out Exactly What You Should Be Paid
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