Technical Support Engineer Salary (United States)

The average pay for a Technical Support Engineer is $58,958 per year. Experience has a moderate effect on salary for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.
Technical Support Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$38,964 - $86,540
(Median)
39K
47K
59K
74K
87K
MEDIAN: $58,957
10%
25%
50%
75%
90%
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Technical Support Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.05 - $34.27
(Median)
14
17
22
29
34
MEDIAN: $22.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Salary
$38,964 - $86,540  
   
Bonus
$0.00 - $8,681  
Profit Sharing
$511 - $5,215  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,949 - $88,925  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 1,769
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$14.05 - $34.27  
   
Overtime
$20.32 - $49.71  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $8,681  
   
Profit Sharing
$511 - $5,215  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,949 - $88,925  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 1,769
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United States (change)
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Job Description for Technical Support Engineer
A technical support engineer is responsible for communicating with customers and fulfilling various technical queries. The technical support engineer must work closely with the engineering and development departments to troubleshoot technical problems. Engineers in this position are expected to be proactive, diligent, and knowledgeable with respect to a variety of tools and services. Proficiency with a number of operating systems (especially Unix, Windows and MacOS) is required. Highly developed people skills are also helpful for this job. The technical support engineer must be able to work both independently and as part of a team.
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Technical Support Engineer Tasks
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Monitor the day to day performance of computers and computer systems.

Technical Support Engineer Job Listings

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Popular Employer Salaries for Technical Support Engineer
Popular Skills for Technical Support Engineer
Pay by Experience Level for Technical Support Engineer
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
San Jose
up arrow 35%
Mountain View
up arrow 31%
up arrow 21%
Houston
up arrow 18%
Plano
up arrow 14%
Raleigh
up arrow 13%
San Diego
up arrow 12%
New York
up arrow 4%
National Average
$59,000
Chicago
up arrow 1%
up arrow 4%
Denver
up arrow 7%
up arrow 8%
Dallas
up arrow 9%
Austin
up arrow 29%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Technical Support Engineer Salaries

National Average
$59,000

Skills That Affect Technical Support Engineer Salaries

up arrow 8%
Customer Service
0%
National Average
$59,000
Troubleshooting
up arrow 1%
Network Support
up arrow 1%
Microsoft Access
up arrow 3%
Electronic Troubleshooting
up arrow 4%
SQL
up arrow 4%
up arrow 10%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 415 votes.
Gender
Female
14%
female alumni
 
Male
86%
male alumni
Years of Experience
Less than 1 year
6%
1-4 years
40%
5-9 years
26%
10-19 years
21%
20 years or more
7%
Common Health Benefits
medical benefits Medical: 90% dental benefits Dental: 82%
vision benefits Vision: 69% employee benefits None: 8%
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