Technical Support Engineer Salary (United States)

The average pay for a Technical Support Engineer is $59,242 per year. Experience has a moderate effect on salary for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.
Technical Support Engineer Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$39,197 - $85,557
(Median)
39K
47K
59K
74K
86K
MEDIAN: $59,242
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px
Technical Support Engineer Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.08 - $34.31
(Median)
14
17
22
29
34
MEDIAN: $21.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Salary
$39,197 - $85,557  
   
Bonus
$0.00 - $9,174  
Profit Sharing
$518 - $5,074  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,271 - $88,111  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 1,490
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$14.08 - $34.31  
   
Overtime
$20.28 - $50.60  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $9,174  
   
Profit Sharing
$518 - $5,074  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,271 - $88,111  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 269
Is Technical Support Engineer your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:

Job Description for Technical Support Engineer

A technical support engineer is responsible for communicating with customers and fulfilling various technical queries. The technical support engineer must work closely with the engineering and development departments to troubleshoot technical problems. Engineers in this position are expected to be proactive, diligent, and knowledgeable with respect to a variety of tools and services. Proficiency with a number of operating systems (especially Unix, Windows and MacOS) is required. Highly developed people skills are also helpful for this job. The technical support engineer must be able to work both independently and as part of a team.
Read More...
Technical Support Engineer Tasks
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Monitor the day to day performance of computers and computer systems.

Common Career Paths for Technical Support Engineer

Add this chart to your site:   640px 640px    300px 300px   Copy and paste this HTML:

Technical Support Engineer Job Listings

Search for more jobs:
job title / company
location

Popular Employer Salaries for Technical Support Engineer

Popular Skills for Technical Support Engineer

Pay by Experience Level for Technical Support Engineer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

San Jose
up arrow 36%
Raleigh
up arrow 24%
up arrow 18%
Houston
up arrow 18%
New York
up arrow 6%
San Diego
up arrow 4%
Denver
up arrow 1%
National Average
$59,000
Chicago
up arrow 1%
up arrow 2%
Irvine
up arrow 4%
up arrow 5%
Dallas
up arrow 11%
Indianapolis
up arrow 20%
Austin
up arrow 29%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Technical Support Engineer Salaries

National Average
$59,000

Skills That Affect Technical Support Engineer Salaries

up arrow 10%
Customer Service
up arrow 2%
Troubleshooting
0%
National Average
$59,000
Electronic Troubleshooting
up arrow 1%
Network Support
up arrow 2%
SQL
up arrow 2%
Microsoft Access
up arrow 4%
up arrow 12%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 394 votes.

Gender

Female
14%
female alumni
 
Male
86%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
41%
5-9 years
25%
10-19 years
22%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 82%
vision benefits Vision: 69% employee benefits None: 9%
Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -