The average pay for a Technical Support Engineer is $58,911 per year.Salary goes up steadily as a this job becomes more experienced. Most people move on to other jobs if they have more than 20 years' experience in this field.
Technical Support Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$38,793 - $86,773
(Median)
39K
47K
59K
73K
87K
MEDIAN: $58,910
10%
25%
50%
75%
90%
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Technical Support Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$13.90 - $33.25
(Median)
14
17
22
29
33
MEDIAN: $21.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Salary
$38,793 - $86,773  
   
Bonus
$0.00 - $9,027  
Profit Sharing
$510 - $6,904  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,572 - $89,784  
PayScale
Country: United States | Currency: USD | Updated: 24 Apr 2014 | Individuals Reporting: 1,798
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$13.90 - $33.25  
   
Overtime
$20.35 - $50.55  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $9,027  
   
Profit Sharing
$510 - $6,904  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,572 - $89,784  
PayScale
Country: United States | Currency: USD | Updated: 24 Apr 2014 | Individuals Reporting: 1,798
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Popular Employer Salaries for Technical Support Engineer
Job Description for Technical Support Engineer
A technical support engineer is responsible for communicating with customers and fulfilling various technical queries. The technical support engineer must work closely with the engineering and development departments to troubleshoot technical problems. Engineers in this position are expected to be proactive, diligent, and knowledgeable with respect to a variety of tools and services. Proficiency with a number of operating systems (especially Unix, Windows and MacOS) is required. Highly developed people skills are also helpful for this job. The technical support engineer must be able to work both independently and as part of a team.
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Technical Support Engineer Tasks
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Monitor the day to day performance of computers and computer systems.
Popular Skills for Technical Support Engineer
Pay by Experience Level for Technical Support Engineer
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
San Jose
up arrow 34%
Mountain View
up arrow 19%
Madison
up arrow 18%
Houston
up arrow 17%
Seattle
up arrow 17%
San Diego
up arrow 13%
New York
up arrow 6%
National Average
$59,000
Boston
up arrow 1%
Phoenix
up arrow 4%
up arrow 6%
Chicago
up arrow 6%
Dallas
up arrow 8%
Denver
up arrow 8%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Technical Support Engineer Salaries

National Average
$59,000

Skills That Affect Technical Support Engineer Salaries

Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 397 votes.
Gender
Female
15%
female alumni
 
Male
85%
male alumni
Years of Experience
Less than 1 year
5%
1-4 years
39%
5-9 years
27%
10-19 years
22%
20 years or more
7%
Common Health Benefits
medical benefits Medical: 90% dental benefits Dental: 83%
vision benefits Vision: 69% employee benefits None: 8%
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