Technical Support Engineer Salary (United States)

The average pay for a Technical Support Engineer is $58,873 per year. A skill in Network Management / Administration is associated with high pay for this job. Experience has a moderate effect on salary for this job. Most people move on to other jobs if they have more than 20 years' experience in this career.
Technical Support Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$39,105 - $85,998
(Median)
39K
47K
59K
73K
86K
MEDIAN: $58,872
10%
25%
50%
75%
90%
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Technical Support Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.07 - $34.21
(Median)
14
17
22
29
34
MEDIAN: $21.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Salary
$39,105 - $85,998  
   
Bonus
$0.00 - $8,974  
Profit Sharing
$511 - $5,208  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,019 - $88,460  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 1,772
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$14.07 - $34.21  
   
Overtime
$20.24 - $50.82  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $8,974  
   
Profit Sharing
$511 - $5,208  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,019 - $88,460  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 1,772
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Job Description for Technical Support Engineer

A technical support engineer is responsible for communicating with customers and fulfilling various technical queries. The technical support engineer must work closely with the engineering and development departments to troubleshoot technical problems. Engineers in this position are expected to be proactive, diligent, and knowledgeable with respect to a variety of tools and services. Proficiency with a number of operating systems (especially Unix, Windows and MacOS) is required. Highly developed people skills are also helpful for this job. The technical support engineer must be able to work both independently and as part of a team.
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Technical Support Engineer Tasks
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Monitor the day to day performance of computers and computer systems.

Common Career Paths for Technical Support Engineer

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Technical Support Engineer Job Listings

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Popular Employer Salaries for Technical Support Engineer

Popular Skills for Technical Support Engineer

Pay by Experience Level for Technical Support Engineer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

San Jose
up arrow 38%
up arrow 22%
Raleigh
up arrow 21%
Houston
up arrow 18%
Plano
up arrow 18%
New York
up arrow 6%
National Average
$59,000
Chicago
up arrow 1%
San Diego
up arrow 2%
up arrow 3%
Denver
up arrow 3%
up arrow 5%
Dallas
up arrow 11%
Irvine
up arrow 16%
Austin
up arrow 28%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Technical Support Engineer Salaries

National Average
$59,000

Skills That Affect Technical Support Engineer Salaries

up arrow 6%
Customer Service
up arrow 1%
Troubleshooting
0%
National Average
$59,000
Network Support
up arrow 1%
Electronic Troubleshooting
up arrow 2%
Microsoft Access
up arrow 4%
SQL
up arrow 5%
up arrow 11%

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 398 votes.

Gender

Female
14%
female alumni
 
Male
86%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
41%
5-9 years
26%
10-19 years
21%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 82%
vision benefits Vision: 68% employee benefits None: 9%
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