Earnings for Entry-Level Technical Support Engineers come in at around $57K annually on average. Total cash compensation to Entry-Level Technical Support Engineers approaches anywhere from $39K on the lower end to $82K on the higher end; in exceptional cases, this can include more than $10K from bonuses and upwards of $12K from profit sharing. Geography is the biggest factor affecting pay for this group, followed by the specific employer. Nearly all report receiving medical coverage from their employers and a strong majority collect dental insurance. The vast majority of Entry-Level Technical Support Engineers (85 percent) who took the survey are men. The majority of workers are highly satisfied with their job. This snapshot results from replies to PayScale's salary survey.

$40,071 - $78,388
(Median)
$40K
$57K
$78K
MEDIAN: $56,687
10%
50%
90%

Add this chart to your site: 640px    300px

$13.58 - $31.34
(Median)
$14
$22
$31
MEDIAN: $22.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$40,071 - $78,388  
   
Bonus
$501 - $9,713  
Profit Sharing
$201.34 - $11,635  
Commission
$509  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,034 - $81,679  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 824
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$13.58 - $31.34  
   
Overtime
$21.49 - $50.83  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$501 - $9,713  
   
Commission
$509  
Profit Sharing
$201.34 - $11,635  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,034 - $81,679  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 156
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Technical Support Engineer Job Listings

Search for more jobs:

Popular Employer Salaries for Technical Support Engineer


Entry-Level Technical Support Engineers fill the offices of leading firms EMC Corporation, Dell, Inc., Empirix, NetApp, and Amazon.com Inc. Entry-Level Technical Support Engineers seeking a sizable paycheck can earn the most at Amazon.com Inc, where the average salary comes to $78K. Other big spenders include Empirix, EPIC, Inc, and Epic, top-paying firms where Entry-Level Technical Support Engineers see paychecks nearing $70K, $69K, or $67K.

Offering a median salary of only $54K, Dell, Inc. gives out the smallest paychecks. Furthermore, the earnings range of $38K to $84K isn't that wide, either. Others at the bottom of the scale for this job include NetApp at $55K, and EMC Corporation where $56K is the norm, but it is worth noting that some Entry-Level Technical Support Engineers there earn up to $81K.

Pay Difference by Location

National Average: $55,683

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Entry-Level Technical Support Engineers, Santa Clara offers exceptional salaries, 48 percent above the national average. Entry-Level Technical Support Engineers can also look forward to large paychecks in cities like San Francisco (+33 percent), Chicago (+29 percent), San Jose (+28 percent), and New York (+27 percent). With compensation 13 percent below the national average, Pittsburgh is not known for hefty paychecks and actually represents the lowest-paying market. Below-median salaries also turn up in Seattle and Salt Lake City (10 percent lower).

Technical Support Engineer Advice

What do you wish you knew about your job when you first started out?

Technical Support Engineer in Irvine:
"More numbers driven than R&D."
Due to innovative technology, atmosphere is very R&D-based. However, sales and customer interface is what this position is primarily based on.

Technical Support Engineer in Overland Park:
"Know how to handle stress, juggle competing priorities, time."
Know how to handle stress, juggle competing priorities, time management. Have a positive attitude, willingness to learn new systems and technologies, and be able to handle all kinds of different customers.

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Skills That Affect Technical Support Engineer Salaries

Linux
up arrow 14%

HTML
up arrow 8%

SQL
up arrow 5%

Cisco Networking
up arrow 4%

Microsoft SQL Server
0%

National Average
$56,000

Network Support
up arrow 2%

Customer Service
up arrow 3%

Troubleshooting
up arrow 3%

Systems Troubleshooting
up arrow 4%

Microsoft Word
up arrow 6%

Electronic Troubleshooting
up arrow 7%

Network Management / Administration
up arrow 8%

Microsoft Office
up arrow 9%

Windows Operating System General Use
up arrow 10%

Internet Information Server (IIS)
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 123 votes.

Gender

Female
15 %
Male
85 %

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 80%
medical benefits
Vision: 68%
dental benefits
None: 8%
ADVERTISEMENT