Entry-Level Technical Support Engineer Salary

Entry-Level Technical Support Engineers can expect wages of $57K annually on average. Overall cash earnings for Entry-Level Technical Support Engineers vary widely between $40K and $83K; for a few high rollers, the final number can encompass upwards of $10K each from bonuses and profit sharing proceeds. Geographic location is the biggest factor affecting pay for this group, followed by the specific employer. Men account for the majority of Entry-Level Technical Support Engineers who responded to the questionnaire — 83 percent to be exact. Medical benefits are awarded to nearly all, and a strong majority earn dental coverage. The majority of Entry-Level Technical Support Engineers claim high levels of job satisfaction. The data in this summary comes from the PayScale salary survey.

$40,705 - $79,821
$41K
$57K
$80K
MEDIAN: $57,360
10%
50%
90%

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$13.35 - $32.52
$13
$22
$33
MEDIAN: $21.79
10%
50%
90%

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$0$82K
Salary $40,705 - $79,821
Bonus $727 - $9,952
Profit Sharing $202.73 - $9,967
Commission $2,050
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,625 - $82,794
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 866
Hourly Data $0$49
Hourly Rate $13.35 - $32.52
Overtime $22.45 - $49.76
Annual Data $0$82K
Bonus $727 - $9,952
Commission $2,050
Profit Sharing $202.73 - $9,967
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,625 - $82,794
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 156

Find Out Exactly What You Should Be Paid

United States (change)

Technical Support Engineer Job Listings

Popular Employer Salaries for Technical Support Engineer


EMC Corporation, Dell, Inc., Empirix, NetApp, and Amazon.com Inc are some prominent firms with considerable interest in employing a large team of Entry-Level Technical Support Engineers. The biggest paychecks can be found at Amazon.com Inc — the median salary there is $78K. Entry-Level Technical Support Engineers can also look forward to large paychecks at Empirix ($70K), EPIC, Inc ($69K), and Epic ($67K).

Dell, Inc. offers the smallest salaries in town — $54K on average — but the considerable range in workers' salaries (stretching from $38K to $84K) creates a rather varied pay scale. Employees at NetApp, EMC Corporation, and Epic can also expect below-average earnings of $55K, $57K, and $67K.

Pay Difference by Location

National Average: $56,747

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 44 percent, Entry-Level Technical Support Engineers in Santa Clara receive some of the highest pay in the country. Entry-Level Technical Support Engineers can also look forward to large paychecks in cities like San Francisco (+29 percent), San Jose (+26 percent), Madison (+14 percent), and New York (+6 percent). Falling short of the national average by 12 percent, the area with the worst salaries is Salt Lake City. Austin and Seattle are a couple other places where companies are known to pay below the median — salaries are 11 percent lower and 10 percent lower, respectively.

Technical Support Engineer Advice

Q: What do you wish you knew about your job when you first started out?

Technical Support Engineer in Las Vegas:
"Be Afraid...be very afraid...lol."
Go out of your comfort zone to learn new things, meet as many people as you can, and share everything you learn. Always look to higher level responsibilities as part of your learning and take part in any team endeavors you can.

Technical Support Engineer in Irvine:
"More numbers driven than R&D."
Due to innovative technology, atmosphere is very R&D-based. However, sales and customer interface is what this position is primarily based on.

Technical Support Engineer in Overland Park:
"Know how to handle stress, juggle competing priorities, time."
Know how to handle stress, juggle competing priorities, time management. Have a positive attitude, willingness to learn new systems and technologies, and be able to handle all kinds of different customers.

Technical Support Engineer in Irvine:
"Go with what you know."
My ultimate occupation was in areas I had a personal interest, but did not think to pursue as a degree. While I started as a Pre-Med, then moved to Administrative Studies, my areas of enjoyment were in information technology and media production. In retrospect, I should have pursued a degree in one of those areas. None the less, I ended up doing those very things.

Key Stats for Technical Support Engineer

Gender

Female
17 %
Male
83 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 144 votes.
Less than 1 year
12%
1-4 years
74%
5-9 years
14%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Technical Support Engineer Salaries

▲10%

Java
▲10%

SQL
▲2%

National Average
$57,000

Cisco Networking
▼1%



Microsoft SQL Server
▼3%



Network Management / Administration
▼7%

Microsoft Word
▼7%

Electronic Troubleshooting
▼10%

Microsoft Office
▼11%

Windows Operating System General Use
▼13%

Internet Information Server (IIS)
▼15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 144 votes.

Gender

Female
17 %
Male
83 %

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 80%
vision benefits
Vision: 69%
no benefits
None: 8%
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