Earnings for Entry-Level Technical Support Engineers come in at around $57K annually on average. Total cash compensation to Entry-Level Technical Support Engineers approaches anywhere from $39K on the lower end to $82K on the higher end; in exceptional cases, this can include more than $10K from bonuses and upwards of $12K from profit sharing. Residence is the biggest factor affecting pay for this group, followed by the specific employer. Among survey respondents, men are more common than women; 84 percent of Entry-Level Technical Support Engineers are male. Nearly all enjoy medical while a strong majority get dental coverage. Vision coverage is also available to a majority. Most Entry-Level Technical Support Engineers like their work and job satisfaction is high. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$40,360 - $79,494
$40K
$57K
$79K
MEDIAN: $56,837
10%
50%
90%

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$12.94 - $30.39
$13
$22
$30
MEDIAN: $21.81
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$40,360 - $79,494  
   
Bonus
$496.08 - $9,798  
Profit Sharing
$200.89 - $11,693  
Commission
$509  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,199 - $82,430  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 826
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$12.94 - $30.39  
   
Overtime
$22.43 - $51.51  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$496.08 - $9,798  
   
Commission
$509  
Profit Sharing
$200.89 - $11,693  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,199 - $82,430  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 157

Find Out Exactly What You Should Be Paid

United States (change)

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Technical Support Engineer Job Listings

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Popular Employer Salaries for Technical Support Engineer


EMC Corporation, Dell, Inc., Empirix, NetApp, and Amazon.com Inc are some prominent firms with considerable interest in employing a large team of Entry-Level Technical Support Engineers. Amazon.com Inc offers the largest salaries in town — $78K on average. Entry-Level Technical Support Engineers can also look forward to large paychecks at Empirix ($70K), EPIC, Inc ($69K), and Epic ($67K).

The consistently lowest paying firm is Dell, Inc., where the median salary is just $54K. There isn't much variation there, either; the pay scale ranges only from $38K to $84K. Also sliding in at the lower end of the scale are NetApp ($55K), EMC Corporation ($57K), and Epic ($67K).

Pay Difference by Location

National Average: $56,037

Larger city markers indicate a job is popular in that location.

Entry-Level Technical Support Engineers will find that Santa Clara offers an impressive pay rate, one which exceeds the national average by 45 percent. Entry-Level Technical Support Engineers can also look forward to large paychecks in cities like San Francisco (+31 percent), San Jose (+27 percent), Madison (+16 percent), and New York (+14 percent). Salt Lake City is home to the smallest salaries in the field, lagging the national average by 11 percent. Not at the bottom but still paying below the median are employers in Seattle and Austin (8 percent lower and 6 percent lower, respectively).

Technical Support Engineer Advice

Q: What do you wish you knew about your job when you first started out?

Technical Support Engineer in Irvine:
"More numbers driven than R&D."
Due to innovative technology, atmosphere is very R&D-based. However, sales and customer interface is what this position is primarily based on.

Technical Support Engineer in Overland Park:
"Know how to handle stress, juggle competing priorities, time."
Know how to handle stress, juggle competing priorities, time management. Have a positive attitude, willingness to learn new systems and technologies, and be able to handle all kinds of different customers.

Key Stats for Technical Support Engineer

Gender

Female
16 %
Male
84 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 118 votes.
075
Less than 1 year
12%
1-4 years
76%
5-9 years
12%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Technical Support Engineer Salaries

Linux
up arrow 12%

HTML
up arrow 7%

SQL
up arrow 4%

Cisco Networking
up arrow 4%

Microsoft SQL Server
0%

National Average
$56,000

Network Support
up arrow 2%



Systems Troubleshooting
up arrow 4%

Network Management / Administration
up arrow 6%

Microsoft Word
up arrow 6%

Electronic Troubleshooting
up arrow 8%

Windows Operating System General Use
up arrow 9%

Microsoft Office
up arrow 10%

Internet Information Server (IIS)
up arrow 14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 118 votes.

Gender

Female
16 %
Male
84 %

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 79%
vision benefits
Vision: 68%
dental benefits
None: 8%
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