Entry-Level Technical Support Engineer Salary

The average Entry-Level Technical Support Engineer can expect to rake in roughly $57K annually. Total cash compensation to Entry-Level Technical Support Engineers approaches anywhere from $40K on the lower end to $83K on the higher end; in exceptional cases, this can include more than $10K from bonuses and upwards of $12K from profit sharing. Geography is the biggest factor affecting pay for this group, followed by the specific employer. Job satisfaction is high and work is enjoyable for most Entry-Level Technical Support Engineers. Men account for the majority of Entry-Level Technical Support Engineers who responded to the questionnaire — 84 percent to be exact. Nearly all enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the greater part. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$40,729 - $79,769
$41K
$57K
$80K
MEDIAN: $57,106
10%
50%
90%

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$13.33 - $32.25
$13
$22
$32
MEDIAN: $22.26
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$40,729 - $79,769  
   
Bonus
$740 - $9,930  
Profit Sharing
$201.34 - $11,635  
Commission
$3,074  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,753 - $83,009  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 882
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$13.33 - $32.25  
   
Overtime
$23.00 - $51.65  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$740 - $9,930  
   
Commission
$3,074  
Profit Sharing
$201.34 - $11,635  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,753 - $83,009  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 155

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Technical Support Engineer Job Listings

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Popular Employer Salaries for Technical Support Engineer


Entry-Level Technical Support Engineers flock to EMC Corporation, Dell, Inc., Empirix, NetApp, and Amazon.com Inc, highly regarded companies that employ a generous number of people in this profession. Heading up the field in terms of compensation, Amazon.com Inc offers the most; Entry-Level Technical Support Engineers earn $78K on average there. Other employers shelling out big bucks include Empirix, EPIC, Inc, and Epic, where Entry-Level Technical Support Engineers typically earn around $70K, $69K, or $67K, respectively.

Dell, Inc. offers the least money; the median income there is just $54K. The pay range is also pretty narrow, as compensation generally sits between $38K and $84K. Others at the bottom of the scale for this job include NetApp at $55K, EMC Corporation at $57K, and Epic, where $67K is the norm.

Pay Difference by Location

National Average: $56,457

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Entry-Level Technical Support Engineers, Santa Clara offers exceptional salaries, 44 percent above the national average. Entry-Level Technical Support Engineers can also look forward to large paychecks in cities like San Francisco (+30 percent), San Jose (+27 percent), Madison (+15 percent), and New York (+6 percent). Trailing the national average by 12 percent, Salt Lake City is the market with the smallest paychecks. Two other places where employers offer below-median salaries are Austin (10 percent less) and Seattle (9 percent less).

Technical Support Engineer Advice

Q: What do you wish you knew about your job when you first started out?

Technical Support Engineer in Irvine:
"More numbers driven than R&D."
Due to innovative technology, atmosphere is very R&D-based. However, sales and customer interface is what this position is primarily based on.

Technical Support Engineer in Overland Park:
"Know how to handle stress, juggle competing priorities, time."
Know how to handle stress, juggle competing priorities, time management. Have a positive attitude, willingness to learn new systems and technologies, and be able to handle all kinds of different customers.

Key Stats for Technical Support Engineer

Gender

Female
16 %
Male
84 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 126 votes.
Less than 1 year
12%
1-4 years
74%
5-9 years
14%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Technical Support Engineer Salaries

Java
▲11%

▲10%

SQL
▲3%

National Average
$56,000


Cisco Networking
▼1%


Microsoft SQL Server
▼3%



Microsoft Word
▼6%

Network Management / Administration
▼7%

Electronic Troubleshooting
▼9%

Microsoft Office
▼10%

Windows Operating System General Use
▼12%

Internet Information Server (IIS)
▼14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 126 votes.

Gender

Female
16 %
Male
84 %

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 79%
vision benefits
Vision: 68%
no benefits
None: 8%
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