Entry-Level Technical Support Engineer Salary

Earnings for Entry-Level Technical Support Engineers come in at around $57K per year on average. Including potential for bonuses and profit sharing — peaking near $10K and $12K, respectively — total cash payment to Entry-Level Technical Support Engineers can bottom out near $39K or peak near $82K depending on individual performance. Geographic location and the company each impact pay for this group, with the former having the largest influence. Men make up the vast majority of Entry-Level Technical Support Engineers (83 percent) who took the survey. Most Entry-Level Technical Support Engineers like their work and job satisfaction is high. Medical benefits are awarded to almost all, and a fair number earn dental coverage. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$40,503 - $79,239
$41K
$57K
$79K
MEDIAN: $56,786
10%
50%
90%

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$12.99 - $30.76
$13
$22
$31
MEDIAN: $21.84
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$40,503 - $79,239  
   
Bonus
$721 - $9,923  
Profit Sharing
$200.44 - $11,745  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,376 - $82,348  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 802
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$12.99 - $30.76  
   
Overtime
$23.43 - $52.06  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$721 - $9,923  
   
Profit Sharing
$200.44 - $11,745  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,376 - $82,348  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 149
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

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Technical Support Engineer Job Listings

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Popular Employer Salaries for Technical Support Engineer


EMC Corporation, Dell, Inc., Empirix, NetApp, and Amazon.com Inc are top-notch employers for Entry-Level Technical Support Engineers in this area. Amazon.com Inc offers the largest salaries in town — $78K on average. Other employers shelling out big bucks include Empirix, EPIC, Inc, and Epic, where Entry-Level Technical Support Engineers typically earn around $70K, $69K, or $67K, respectively.

Dell, Inc. offers the smallest salaries in town — $54K on average — but the considerable range in workers' salaries (stretching from $38K to $84K) creates a rather varied pay scale. Also sliding in at the lower end of the scale are NetApp ($55K), EMC Corporation ($57K), and Epic ($67K).

Pay Difference by Location

National Average: $55,989

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 46 percent, Entry-Level Technical Support Engineers in Santa Clara receive some of the highest pay in the country. Entry-Level Technical Support Engineers will also find cushy salaries in San Francisco (+31 percent), San Jose (+28 percent), Madison (+16 percent), and New York (+7 percent). Salt Lake City is home to the smallest salaries in the field, lagging the national average by 11 percent. Workers in Austin and Seattle earn salaries that trail the national average for those in this profession (10 percent less and 9 percent less, respectively).

Technical Support Engineer Advice

Q: What do you wish you knew about your job when you first started out?

Technical Support Engineer in Irvine:
`"$More numbers driven than R&D."`
Due to innovative technology, atmosphere is very R&D-based. However, sales and customer interface is what this position is primarily based on.

Technical Support Engineer in Overland Park:
`"$Know how to handle stress, juggle competing priorities, time."`
Know how to handle stress, juggle competing priorities, time management. Have a positive attitude, willingness to learn new systems and technologies, and be able to handle all kinds of different customers.

Key Stats for Technical Support Engineer

Gender

Female
17 %
Male
83 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 115 votes.
Less than 1 year
12%
1-4 years
75%
5-9 years
13%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Technical Support Engineer Salaries

Java
▲12%

▲11%

SQL
▲4%

Cisco Networking
▼0%

National Average
$56,000



Microsoft SQL Server
▼2%



Microsoft Word
▼5%

Network Management / Administration
▼6%

Electronic Troubleshooting
▼8%

Microsoft Office
▼10%

Windows Operating System General Use
▼11%

Internet Information Server (IIS)
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 115 votes.

Gender

Female
17 %
Male
83 %

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 79%
vision benefits
Vision: 69%
dental benefits
None: 8%
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