Technical Support Representative with Information Technology (IT) Support Skills Salary

A Technical Support Representative with Information Technology (IT) Support skills earns an average wage of $15.88 per hour. Most people with this job move on to other positions after 20 years in this field.

$30,684 - $62,738
$31K
$42K
$63K
MEDIAN: $41,812
10%
50%
90%

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$10.53 - $22.66
$11
$16
$23
MEDIAN: $15.88
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,684 - $62,738  
   
Bonus
$72.72 - $5,152  
Profit Sharing
$-0.50 - $28,567  
Commission
$5,896  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,723 - $59,298  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 80
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.53 - $22.66  
   
Overtime
$14.54 - $33.45  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$72.72 - $5,152  
   
Commission
$5,896  
Profit Sharing
$-0.50 - $28,567  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,723 - $59,298  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 95

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Pay by Experience Level for Technical Support Representative

Pay by Experience for a Technical Support Representative has a positive trend. An entry-level Technical Support Representative with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 118 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $40,000 based on 54 salaries. An experienced Technical Support Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $51,000 based on 27 salaries. A Technical Support Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $49,000 based on 5 salaries.

Key Stats for Technical Support Representative

Gender

Female
29 %
Male
71 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.
Less than 1 year
6%
1-4 years
53%
5-9 years
24%
10-19 years
15%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Technical Support Representative Salaries

Experienced
▲35%

Late-Career
▲30%

Mid-Career
▲7%

National Average
$38,000

Entry-Level
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.

Gender

Female
29 %
Male
71 %

Years of Experience

Less than 1 year
6%
1-4 years
53%
5-9 years
24%
10-19 years
15%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 71%
vision benefits
Vision: 65%
no benefits
None: 21%