Technical Support Representative with Information Technology (IT) Support Skills Salary

A Technical Support Representative with Information Technology (IT) Support skills earns an average wage of $15.60 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

$30,703 - $61,959
$31K
$42K
$62K
MEDIAN: $41,834
10%
50%
90%

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$10.50 - $22.72
$10
$16
$23
MEDIAN: $15.60
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,703 - $61,959  
   
Bonus
$50.00 - $8,100  
Profit Sharing
$-0.50 - $28,567  
Commission
$3,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,073 - $58,173  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 89
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.50 - $22.72  
   
Overtime
$13.70 - $32.80  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$50.00 - $8,100  
   
Commission
$3,750  
Profit Sharing
$-0.50 - $28,567  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,073 - $58,173  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 104

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Pay by Experience Level for Technical Support Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Technical Support Representative

Gender

Female
25 %
Male
75 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.
052
Less than 1 year
5%
1-4 years
53%
5-9 years
24%
10-19 years
16%
20 years or more
2%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Technical Support Representative Salaries

Experienced
up arrow 46%

Late-Career
up arrow 34%

Mid-Career
up arrow 12%

National Average
$37,000

Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
5%
1-4 years
53%
5-9 years
24%
10-19 years
16%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 72%
vision benefits
Vision: 66%
dental benefits
None: 21%
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