Entry-Level Technical Support Representative Salary

An Entry-Level Technical Support Representative earns an average wage of $14.35 per hour.

$30,332 - $51,649
$30K
$40K
$52K
MEDIAN: $39,534
10%
50%
90%

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$10.14 - $19.03
$10
$14
$19
MEDIAN: $14.35
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$30,332 - $51,649  
   
Bonus
$60.20 - $4,892  
Profit Sharing
$0.00 - $13,500  
Commission
$503 - $15,893  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,125 - $47,811  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 156
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.14 - $19.03  
   
Hourly Tips
$0.00  
Overtime
$15.17 - $29.72  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$60.20 - $4,892  
   
Commission
$503 - $15,893  
Profit Sharing
$0.00 - $13,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,125 - $47,811  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 287
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

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Technical Support Representative Job Listings

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Pay Difference by Location

National Average: $34,462

Larger city markers indicate a job is popular in that location.

Technical Support Representative Advice

Q: What do you wish you knew about your job when you first started out?

Technical Support Representative in Newport Beach:
`"$Ask 5 Important Questions In The Interview."`
I had to fill the position of a person with 30 years experience. So I asked these questions. 1. Who is a perfect candidate for the position? 2. What will my 1st day, week, month and year look like in this job? 3. Why was the position opened? 4. Does the manager interviewing you correct your wrong answers politely so you know there is room for error. You.

Key Stats for Technical Support Representative

Gender

Female
27 %
Male
73 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 63 votes.
Less than 1 year
14%
1-4 years
72%
5-9 years
14%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Technical Support Representative Salaries

Information Technology (IT) Support
▲4%

Help Desk / Desktop Support
▲3%

Technical Services
▲3%

Network Support
▲2%

Customer Service
▲1%

Troubleshooting
▲1%

Phone Support
▼0%

National Average
$34,000

Tech Support Call Center
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 63 votes.

Gender

Female
27 %
Male
73 %

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 67%
vision benefits
Vision: 59%
dental benefits
None: 23%
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