The average pay for an Experienced Technical Support Specialist is $54,076 per year.

$37,936 - $81,437
$38K
$54K
$81K
MEDIAN: $54,076
10%
50%
90%

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$14.59 - $29.11
$15
$20
$29
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$37,936 - $81,437  
   
Bonus
$297.99 - $9,789  
Profit Sharing
$-0.49 - $6,107  
Commission
$6,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,311 - $78,215  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 431
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$14.59 - $29.11  
   
Overtime
$20.35 - $45.78  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$297.99 - $9,789  
   
Commission
$6,500  
Profit Sharing
$-0.49 - $6,107  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,311 - $78,215  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 231

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Key Stats for Technical Support Specialist

Gender

Female
30 %
Male
70 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 110 votes.
10-19 years
89%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Technical Support Specialist Salaries

System Administration
up arrow 6%

Technical Services
up arrow 1%

Electronic Troubleshooting
0%

National Average
$50,000

Troubleshooting
up arrow 1%

Network Support
up arrow 1%

Help Desk / Desktop Support (Tier 2)
up arrow 3%

Microsoft Office
up arrow 3%

Windows Operating System General Use
up arrow 3%

Information Technology (IT) Support
up arrow 4%

Computer Hardware Technician
up arrow 4%

Windows Support
up arrow 6%

Customer Service
up arrow 8%

Phone Support
up arrow 8%

Help Desk / Desktop Support
up arrow 9%

Help Desk / Desktop Support (Tier 1)
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 110 votes.

Gender

Female
30 %
Male
70 %

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 77%
vision benefits
Vision: 64%
dental benefits
None: 13%
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