Technical Support Technician with Customer Service Skills Salary

A Technical Support Technician with Customer Service skills earns an average wage of $15.88 per hour. Experience has a moderate effect on salary for this job. Most people with this job move on to other positions after 20 years in this career.

$28,616 - $59,445
$29K
$39K
$59K
MEDIAN: $38,901
10%
50%
90%

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$11.80 - $22.35
$12
$16
$22
MEDIAN: $15.88
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$28,616 - $59,445  
   
Bonus
$0.00 - $3,091  
Profit Sharing
$0.00 - $14,795  
Commission
$600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,699 - $54,165  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 70
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.80 - $22.35  
   
Overtime
$15.05 - $31.30  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,091  
   
Commission
$600  
Profit Sharing
$0.00 - $14,795  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,699 - $54,165  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 125
© PayScale, Inc. @ www.payscale.com

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Pay by Experience Level for Technical Support Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Technical Support Technician

Gender

Female
30 %
Male
70 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 38 votes.
Less than 1 year
5%
1-4 years
52%
5-9 years
24%
10-19 years
16%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Technical Support Technician Salaries

Late-Career
▲45%

Experienced
▲30%

Mid-Career
▲10%

National Average
$36,000

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 38 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
5%
1-4 years
52%
5-9 years
24%
10-19 years
16%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 70%
vision benefits
Vision: 60%
dental benefits
None: 23%
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