Technical Support Technician with Help Desk / Desktop Support (Tier 2) Skills Salary

The average wage for a Technical Support Technician with Help Desk / Desktop Support (Tier 2) skills is $16.74 per hour. Experience has a moderate effect on salary for this job. People in this job generally don't have more than 20 years' experience.

$30,476 - $55,965
(Median)
$30K
$40K
$56K
MEDIAN: $39,864
10%
50%
90%

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$12.14 - $24.54
(Median)
$12
$17
$25
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$30,476 - $55,965  
   
Bonus
$0.00 - $5,182  
Profit Sharing
$193.92 - $5,182  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,816 - $55,336  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 59
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$12.14 - $24.54  
   
Overtime
$18.31 - $37.76  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $5,182  
   
Profit Sharing
$193.92 - $5,182  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,816 - $55,336  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 105
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Pay by Experience Level for Technical Support Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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United States (change)


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Experience Affects Technical Support Technician Salaries

Late-Career
up arrow 38%

Experienced
up arrow 22%

Mid-Career
up arrow 9%

National Average
$38,000

Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
2%
1-4 years
49%
5-9 years
29%
10-19 years
17%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 67%
medical benefits
Vision: 59%
dental benefits
None: 21%
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