Technical Support Technician with Help Desk / Desktop Support (Tier 2) Skills Salary

The average wage for a Technical Support Technician with Help Desk / Desktop Support (Tier 2) skills is $16.76 per hour. Experience has a moderate effect on salary for this job. People in this job generally don't have more than 20 years' experience.

$28,600 - $55,075
$29K
$40K
$55K
MEDIAN: $39,746
10%
50%
90%

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$12.26 - $23.61
$12
$17
$24
MEDIAN: $16.50
10%
50%
90%

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$0$55K
Salary $28,600 - $55,075
Bonus $0.00 - $5,106
Profit Sharing $700
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,289 - $54,138
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 40
Hourly Data $0$37
Hourly Rate $12.26 - $23.61
Overtime $18.55 - $37.89
Annual Data $0$54K
Bonus $0.00 - $5,106
Profit Sharing $700
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,289 - $54,138
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 84

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Technical Support Technician Job Listings

Pay by Experience Level for Technical Support Technician

Pay by Experience for a Technical Support Technician has a positive trend. An entry-level Technical Support Technician with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 89 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $41,000 based on 46 salaries. An experienced Technical Support Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 26 salaries. A Technical Support Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $54,000 based on 5 salaries.

Key Stats for Technical Support Technician

Gender

Female
28 %
Male
72 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 24 votes.
Less than 1 year
2%
1-4 years
54%
5-9 years
26%
10-19 years
15%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Technical Support Technician Salaries

Late-Career
▲44%

Experienced
▲26%

Mid-Career
▲9%

National Average
$37,000

▼3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 24 votes.

Gender

Female
28 %
Male
72 %

Years of Experience

Less than 1 year
2%
1-4 years
54%
5-9 years
26%
10-19 years
15%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 72%
vision benefits
Vision: 63%
no benefits
None: 23%
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