A telecommunications analyst generally works for telecommunications companies, helping deliver efficient service to customers and developing solutions to any telecommunications-related problems. These analysts might work with telephone, video and/or Internet systems. Generally, they are given a budget and must develop and help implement changes to make systems more efficient. When problems are encountered in the telecommunications department, the analyst must discover what is wrong and develop fixes to restore service. Also, the analyst needs to implement preventative measures to ensure the problem will not occur again.
Telecommunications Analyst Tasks
Configure and optimize telephone systems and services, voicemail and PBX communication systems and other related systems.
Detect, comprehend and initiate fixes for network problems.
Design, maintain and assess current or future telecommunications systems and equipment.