With close to one-half of Telecommunications Specialists in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Telecommunications Specialists is $60K annually and can range from $33K on the lower end to $85K per year near the higher end. Experience level is the biggest factor affecting pay for this group, followed by geography. Job satisfaction is reported as high by the vast majority of workers. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the greater part. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$35,535 - $87,101
$36K
$60K
$87K
MEDIAN: $60,004
10%
50%
90%

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$14.39 - $34.96
$14
$20
$35
MEDIAN: $20.49
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$35,535 - $87,101  
   
Bonus
$0.00 - $8,333  
Profit Sharing
$2,000  
Commission
$2,035  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,027 - $85,110  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 142
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19$38$57
Hourly Rate
$14.39 - $34.96  
   
Overtime
$24.89 - $56.92  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $8,333  
   
Commission
$2,035  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,027 - $85,110  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 103

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United States (change)

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Job Description for Telecommunications Specialist

Telecommunications specialists are responsible for troubleshooting, implementing, and providing telecommunications support on behalf of their organization. They are in charge of ensuring the correct functioning of telecommunication devices, as well as providing regular maintenance of said devices. They interact with company staff, communicating technical issues in non-technical language, and serve as administrators for telecommunication channels to minimize downtime. In addition, telecommunications specialists provide customer support for technical requests, process data to locate possible issues, and process voice mail and calling card requests. It is essential that these specialists follow strict privacy regulations when reviewing telecommunication logs and accounts.

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Telecommunications Specialist Tasks

  • Design, maintain and assess current or future telecommunications systems and equipment.
  • Detect, comprehend and initiate fixes for network problems.
  • Configure and optimize telephone systems and services, voicemail and PBX communication systems and other related systems.

Common Career Paths for Telecommunications Specialist


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Telecommunications Specialists' salaries may rise greatly for those who assume a higher-end position such as a Telecommunications Manager. The average Telecommunications Manager brings home $74K per year. It is quite typical for Telecommunications Specialists to transition into roles as Senior Telecommunications Specialists or Telecommunications Analysts, where reported median earnings are $13K and $1K higher per year.

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Popular Skills for Telecommunications Specialist


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Cisco Networking, PBX, Windows NT / 2000 / XP Networking, and Telecommunications are correlated to pay that is above average, with boosts between 6 percent and 10 percent. Skills that are correlated to lower pay, on the other hand, include Microsoft Word, Microsoft Exchange, and Microsoft Office. Most people who know PBX also know Wireless. Most people who know Telecommunications also know Microsoft Office and Wireless.

Pay by Experience Level for Telecommunications Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Telecommunications Specialists. Folks who are navigating the first five years of their careers have a median salary of approximately $44K in this position. Those who have been around for five to 10 years don't get much more, though; the median salary in that group is $51K. After working for 10 to 20 years, Telecommunications Specialists make a median salary of $61K. Seasoned veterans with 20 years under their belts enjoy a median income of $75K.

Related Job Salaries

Key Stats for Telecommunications Specialist

Gender

Female
30 %
Male
70 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 44 votes.
027
Less than 1 year
3%
1-4 years
27%
5-9 years
20%
10-19 years
28%
20 years or more
23%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Telecommunications Specialist Salaries



National Average
$54,000



Skills That Affect Telecommunications Specialist Salaries


PBX
up arrow 8%

Windows NT / 2000 / XP Networking
up arrow 6%



Wireless
0%

National Average
$54,000


Microsoft Exchange
up arrow 10%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 44 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
3%
1-4 years
27%
5-9 years
20%
10-19 years
28%
20 years or more
23%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 75%
vision benefits
Vision: 61%
dental benefits
None: 11%
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