Telecommunications Specialist Salary
Job Description for Telecommunications Specialist
Telecommunications specialists are responsible for troubleshooting, implementing, and providing telecommunications support on behalf of their organization. They are in charge of ensuring the correct functioning of telecommunication devices, as well as providing regular maintenance of said devices. They interact with company staff, communicating technical issues in non-technical language, and serve as administrators for telecommunication channels to minimize downtime. In addition, telecommunications specialists provide customer support for technical requests, process data to locate possible issues, and process voice mail and calling card requests. It is essential that these specialists follow strict privacy regulations when reviewing telecommunication logs and accounts.Read More...
Telecommunications specialists use a personal computer loaded with telecommunication tools to troubleshoot and identify communication problems. They develop creative solutions to telecommunication issues, instruct users on device features, and complete detailed reports and escalate concerns as needed. Telecommunications specialists implement telecommunication initiatives, as well as take part in the training and mentoring sessions when implementing new technologies. They generally report their progress to the telecommunications vice president or manager in their department.
A bachelor's degree in telecommunications, engineering, or a related field is necessary for this job. Previous experience in a telecommunications capacity is often required or preferred, and industry certifications may be helpful. Telecommunications specialists must have strong analytical skills to solve unexpected telecommunication mishaps. They need to work well in a team environment with other telecommunication specialists to reach all company objectives, as well as perform well on their own with minimal supervision. They need to be proficient with the use of video and telephone systems and their respective maintenance procedures.
Telecommunications Specialist Tasks
- Design, maintain and assess current or future telecommunications systems and equipment.
- Detect, comprehend and initiate fixes for network problems.
- Configure and optimize telephone systems and services, voicemail and PBX communication systems and other related systems.
Common Career Paths for Telecommunications Specialist
As Telecommunications Specialists transition into upper-level roles such as Telecommunications Manager, they may see a strong upturn in salary. Telecommunications Managers earn $74K on average per year. Typical career progression for a Telecommunications Specialist involves becoming a Senior Telecommunications Specialist or a Telecommunications Analyst, roles that pay $14K more and $2K more on average.
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Popular Skills for Telecommunications Specialist
Survey results imply that Telecommunications Specialists put a diverse skill set to use. Most notably, skills in Cisco Networking, Windows NT / 2000 / XP Networking, Telecommunications, and PBX are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Word, Microsoft Exchange, and Microsoft Office. Most people familiar with PBX also know Wireless. Most people skilled in Telecommunications are similarly competent in Microsoft Office and Wireless.
Pay by Experience Level for Telecommunications Specialist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Telecommunications Specialists who reported more years of relevant experience also reported higher earnings. Telecommunications Specialists in the early stages of their careers take home approximately $43K on average. The average for people in the five-to-10 year group is only a little larger at $50K. Telecommunications Specialists claiming one to two decades of experience make an estimated median of $62K. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $73K, which is substantially larger than the medians reported by folks with fewer years on their resumes.
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Key Stats for Telecommunications Specialist
Rated 5 out of 5
based on 40 votes.