Telecommunications Specialists in the United States can expect wages of $57K per year on average. Experience level and the particular city each impact pay for this group, with the former having the largest influence. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Job satisfaction is high and work is enjoyable for most Telecommunications Specialists. Men account for the majority of Telecommunications Specialists who responded to the questionnaire — 67 percent to be exact. This snapshot results from replies to PayScale's salary survey.
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$35,202 - $85,553
(Median)
$35K
$57K
$86K
MEDIAN: $56,891
10%
50%
90%

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$14.49 - $35.81
(Median)
$14
$21
$36
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$35,202 - $85,553  
   
Bonus
$0.00 - $8,109  
Profit Sharing
$5,000  
Commission
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,811 - $83,655  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 139
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20$40$60
Hourly Rate
$14.49 - $35.81  
   
Overtime
$25.24 - $57.07  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $8,109  
   
Commission
$2,000  
Profit Sharing
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,811 - $83,655  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 99
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Job Description for Telecommunications Specialist

Telecommunications specialists are responsible for troubleshooting, implementing, and providing telecommunications support on behalf of their organization. They are in charge of ensuring the correct functioning of telecommunication devices, as well as providing regular maintenance of said devices. They interact with company staff, communicating technical issues in non-technical language, and serve as administrators for telecommunication channels to minimize downtime. In addition, telecommunications specialists provide customer support for technical requests, process data to locate possible issues, and process voice mail and calling card requests. It is essential that these specialists follow strict privacy regulations when reviewing telecommunication logs and accounts.

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Telecommunications Specialist Tasks

  • Configure and optimize telephone systems and services, voicemail and PBX communication systems and other related systems.
  • Detect, comprehend and initiate fixes for network problems.
  • Design, maintain and assess current or future telecommunications systems and equipment.

Common Career Paths for Telecommunications Specialist


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As Telecommunications Specialists transition into upper-level roles such as Telecommunications Manager, they may see a strong upturn in salary. Telecommunications Managers earn $74K on average per year. Typical career progression for a Telecommunications Specialist involves becoming a Senior Telecommunications Specialist or a Telecommunications Analyst, roles that pay $14K more and $2K more on average.

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Popular Skills for Telecommunications Specialist


Survey results imply that Telecommunications Specialists put a diverse skill set to use. Most notably, skills in Cisco Networking, Windows NT / 2000 / XP Networking, Telecommunications, and PBX are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Word, Microsoft Exchange, and Microsoft Office. Most people familiar with PBX also know Wireless. Most people skilled in Telecommunications are similarly competent in Microsoft Office and Wireless.

Pay by Experience Level for Telecommunications Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Telecommunications Specialists who reported more years of relevant experience also reported higher earnings. Telecommunications Specialists in the early stages of their careers take home approximately $43K on average. The average for people in the five-to-10 year group is only a little larger at $50K. Telecommunications Specialists claiming one to two decades of experience make an estimated median of $62K. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $73K, which is substantially larger than the medians reported by folks with fewer years on their resumes.

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Experience Affects Telecommunications Specialist Salaries



National Average
$53,000



Skills That Affect Telecommunications Specialist Salaries


Windows NT / 2000 / XP Networking
up arrow 7%

Telecommunications
up arrow 3%

PBX
up arrow 3%

Wireless
0%

National Average
$53,000

Windows Operating System General Use
up arrow 4%


Microsoft Exchange
up arrow 9%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 40 votes.

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
3%
1-4 years
28%
5-9 years
21%
10-19 years
25%
20 years or more
23%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 76%
medical benefits
Vision: 60%
dental benefits
None: 10%
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