Telemarketing Manager Salary

Telemarketing Managers in the United States with more than 10 years of experience in their profession represent over one-half of Telemarketing Managers. Salaries average out to around $41K per year and spread from $25K to $82K per year. Male Telemarketing Managers are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 50 percent of the field. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 50 percent. The majority of Telemarketing Managers claim high levels of job satisfaction. Although a majority have medical coverage and close to one-half have dental coverage, about a third claim no health benefits at all. Participants in PayScale's salary questionnaire provided the particulars of this report.

$25,958 - $70,786
(Median)
$26K
$41K
$71K
MEDIAN: $41,333
10%
50%
90%

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$8.43 - $31.32
(Median)
$8
$12
$31
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$25,958 - $70,786  
   
Bonus
$193.92 - $25,760  
Commission
$0.00 - $9,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,670 - $81,994  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 58
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$8.43 - $31.32  
   
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$193.92 - $25,760  
   
Commission
$0.00 - $9,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,670 - $81,994  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 12
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Job Description for Telemarketing Manager

A telemarketing manager oversees a group of telemarketers. These employees usually work at a call center market services and products to customers over the phone.

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Telemarketing Manager Tasks

  • Track and analyze metrics, and provide reports on performance.
  • Develop call scripts and formulas to improve results.
  • Train and manage telemarketing team with the aim to improve performance over time.
  • Resolve customer problems, complaints, and inquiries.

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Pay by Experience Level for Telemarketing Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and income seem to be closely related; in general, the survey respondents who had worked for more years reported higher incomes. Folks who are navigating the first five years of their careers have a median salary of approximately $36K in this position. Those who have been around for five to 10 years don't get much more, though; the median salary in that group is $41K. The average pay reported by folks with 10 to 20 years of experience is around $54K. Old hands who claim more than two decades on the job enjoy average earnings of $70K.

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Experience Affects Telemarketing Manager Salaries

Late-Career
up arrow 63%

Experienced
up arrow 25%

National Average
$43,000

Mid-Career
up arrow 4%

Entry-Level
up arrow 17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

1-4 years
21%
5-9 years
26%
10-19 years
40%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 51%
vision benefits Vision: 42% employee benefits None: 33%
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